Tip-Top Cleaners

Tip Top has been laundering, cleaning, pressing my uniforms for over 10 years. The service is quick and reliable. Turn around time is usually 1 day. The front counter staff (the only staff I encounter) is knowledgeable and friendly.

Not worth your time or money. I highly recommend spending a little more money to go to a better dry cleaner. Why are the women that work at these shops always in a bad mood?

Very unfriendly… they don’t accept credit cards… cash only and did not give a receipt… will not revisit

I’ve had great experiences with Tip Top cleaners. Their staff is friendly and the only downside is that they only take cash/​checks.

I gave them a simple task of cleaning (4) pairs of slacks w/​out creases. Apparrently that was too dificult. I agree with the other reviewers, stay away from the entire chain as the comments seem to apply to all locations. The customer service is horrible only to be outdone by the lack of efficiency. My items were returned with creases and with blue stains likely from the cleaning chemicals. If anyone know of any competant dry cleaners in the city, please let me know. Otherwise, I’ll have to invest in a home steamer.

So, I work right across the street, and Tip Top seemed like a great place to take my dry cleaning. How convenient! Unfortunately, that’s about all this place has going for it. Oh, okay, I guess the prices are decent, especially when you print out a coupon online, but the quality of work and the service is really quite poor.
As the two reviewers before me noted, the people staffing this place are just totally not interested in being friendly whatsoever. Also, I’ve taken home shirts with creases all over the place– just sloppy work in general. The final straw was when I grabbed a blue shirt one morning that I had just taken to get cleaned, only to find splotches of white starch residue all over. Don’t waste your time here.
Oh, and they don’t take cards…

I think that the ladies who work at Tip Top Cleaners would rather be doing the following things than working:
— Getting a root canal
— Cleaning toilets with a toothbrush
— Being Naomi Campbell’s personal assistant
The BF has a lot of suits that need a lot of regular cleaning, so we stopped at Tip Top quite often to take care of them. They can’t manage to look me in the eye while I’m turning in the clothes or picking them up, but have all the time in the world to be extra-​friendly to one of their friends/​family members. Time is also a concept lost on these women – you’re on *their* time, not the other way around. I actually overheard a fight concerning who was going to wait on me (the only person in the place) because one woman felt like she needed a break right then, at that very moment. Awesome.
Pressing is sloppy – cuffs are crooked, and there are is no regard for the seams. We’ve come back many times with shirts and slacks with not one, but two creases down the center. Ugh.
All of this is unfortunate because Tip Top sits across the street from the Wells Fargo building – think of the business they could get if they just got their act together. Alas, I don’t think it’s in the cards for this location of Tip Top. Their apathy is very apparent, and they lost me because of it.

This place doesn’t really want your business. It’s staffed by unfriendly drones. I know that sounds unreasonably harsh, considering I have no problem with the quality of work. But I want a good relationship with my cleaners. I need to know I can count on them to do a good job, and in turn they can count on me for repeat business and referrals. This place might as well have an automated kiosk for dropping off and picking up clothes.