Hesker & Newbill, DDS

I went in to see Dr. Newbill hoping for a great experience since the office is so close and convenient to my office. I was, sadly, very disappointed. After arrived 45 minutes early, I was still kept waiting 15 minutes beyond my scheduled appointment time. I was «greeted» by a hygienist who never introduced herself and was less than polite. I should mention that I have a lot of anxiety about dental offices and have to really focus just to keep from having a panic attack, so I was clearly not excited about being there in the first place. Not once did the hygienist ask why I was so tense or make an effort to make the situation more comfortable. She also placed one of her cleaning instruments on my chest, using it as a table, without so much as a «Do you mind?». I have never ever had another hygienist behave in this way. She was overly rough in the way in which she cleaned and flossed my teeth. When I mentioned that I found what she was doing to be painful, she proceeded to lecture me about the areas in which she saw my dental care to be lacking. When she finally brought the doctor in, she sarcastically mentioned to her that I was not happy about being there. The doctor also failed to introduce herself, spent only a few minutes taking a quick look at my teeth, and called me by the wrong name throughout her entire interaction with me. I sincerely hope she had the right exam room! By the time I left I was absolutely furious. I will never… ever return to this office or recommend it to my co-​workers.

Dr. Hesker is really awesome! From the first time I ever stepped foot in the office he has been attentive to my oral health.
My first visit to see him in the early part of 2007 he told me before he’d do anything he wanted me to have my wisdom teeth removed. He referred me and after that it was smooth sailing.
Dr. Hesker is very knowledgeable and keeps his patients informed. His office staff are really one of a kind and all of the ladies in the office, the assistants and what not are a pleasure.
I recall the day I told Dr. Hesker I wanted to have my teeth whitened, he was vary honest and said I did not need it. My teeth are already white enough. I don’t consume a lot of coffee or tea and I don’t smoke. I appreciate him not allowing me to spend money I didn’t need. And the crest white strips give a quick refresh when there’s a party or event I need to be extra white for!
I’d recommend him hands down. the office is clean and state of the art and the location is convenient to west county.