Empire Today

Beware! I had Empire Today come to give me a bid during their advertised «60% off sale.» I had two other bids from local stores, one big store and one small store. Empire gave me a $ 4400 bid when the other two stores came in at $ 2200. Then, of course, he said «Let me call my manager.» and, of course, it came down to $ 2700. It’s a miracle! Also he told me I needed 950 sq feet and the other stores were 840 sq feet. Never ever would I use Empire or recommend them to anyone.

What a bunch of Bozo’s! Their sales rep come to your house to sell you their carpets as you will note below. They can only sell you what samples they have on hand but don’t tell you that. We already had a carpet picked out before rep arrive. The sales reps spent two hours at our home measuring and trying to push his carpet and stating we are the only carpet company that can do this or offer that. The only thing missing was his checkered jacket and red ball on his nose. He said he would get back with us by the next day. I had to call Empire’s 800 number to track him down 4 days later. He forgot his business cards so we did not have his direct number. He stated that they were still trying to find the carpet based on our samples, one a Mohawk, the other a Shaw brand. He again promised that he will get back to me that day but of course he didn’t. He finely did call back two days later to say that samples we give him could only be purchased through a retail store. I also quizzed him about their installers… he had know clue but they only work for Empire so I ask him if the installers get a W2 or a 1099. His said yes to both so I am guessing Empire hires out to the lowest bidder.
BUYER BE WARE!