Direct Maytag

Seriously disappointed. My husband shopped around for a few weeks in order to purchase a new oven for my Christmas present. He eventually settled on a nice (albeit expensive) model from the Maytag store. When it arrived, it had a large scratch on the front. When we called to report this, they said they would have someone out to fix it. During the next 6 weeks of waiting for said part, I made several more calls to complain about the uneven and unpredictable heating of the double oven. I was assured it would be taken care of during my service call.
Maytag service finally came out, with the wrong part. The service tech had no knowledge of the heating issue, and wouldn’t try to fix it. Fast forward 12 weeks later. Correct part finally comes in, and is installed. The oven still doesn’t cook properly. I should have stopped dealing with them then. However, we are remodeling the kitchen, and needed a new fridge. We go back to the Maytag store, find what I want, and get a great deal. I went home, searched the model number to read reviews, and I discover it is not the model I picked out on the showroom floor. This is a day prior to delivery. I call, and the answer I receive is «Oh, sorry about that. I can get you the one you wanted for an additional $ 300.» Seriously? I have had no luck with contacting the corporate office. Needless to say, we cancelled our order. We will not be back to the Maytag store or buy another Maytag product.