CarX Tire & Auto

Do not count on this garage to get you out on time. They are beyond slow. I was told «hey we will get u out of here in no time» three hours later I was still there while my car sat untouched.

I wish things would have gone differently.
When you have an oil change sign for under $ 20 on your front window, why did I end up paying $ 40.00 … I also needed a safety and emission done as well, and sure enough, they tell me I have to replace my master cylinder? From what I’ve gathered from multiple car experts, if your master cylinder needs replacing you’d be having a lot of brake problems, like a lot. and I’m having ZERO, in fact, took it to another auto repair shop, and like magic nothing is wrong with my vehicle, passed with flying colors.
PS The average cost for a master cylinder for my vehicle on Google is $ 50, they estimated cost for repair at $ 600, and they sure didn’t forget to tell me about the Car-​X credit card… Joke.

I’ve always dreamed of the day when I’d have an $ 800 oil change. It finally came! Ok, truth be told IF you are very specific & request ONLY an oil change these guys are very reasonable in price. The problem is they seem to live and die by the «buffet repair» model — which is where they give you the Golden Coral list of issues that are wrong with your vehicle that MUST be repaired. I’m all for safety, but this was outright gouging. Honest shops will tell you «hey this might need to be repaired within the next year» or «I’m not sure what you planned to spend today, but here are a few things that might need to be addressed.» They want your business for the long haul. These guys just say, «congratulations on your supersized bill that you weren’t planning on, that’ll be $ 500.» Also make sure you double check pricing– other than oil service I called around and they were about 15−20% above other estimates. Sorry guys, you were nice, but I don’t like being taken advantage of. Spend a little more time on the other side of the counter

Yikes. Came in for an oil change and things are seeming so shady with the other customers. People are being charged double what they were told. I was just shown something that was «leaking» even though i have a clear driveway and it looks like they just dabbed oil on a random part. I’m seeing a lot of circular talking from Chuck the manager and I honestly feel the couple here is being taken advantage of. I guess I know where there was no wait for an oil change.

I brought my car in to Car-​X late one Monday afternoon (during a huge rainstorm), because my oil light had come on. The power had gone out at my «regular place» up the street, so I ran into Car-​X. I was greeted by Mr. Davis who looks very young, but he is so very professional and attentive to my concerns. He assured me that they would not close until all the issues were taken care of. THEN, the technician came in from the garage, and invited me to come in and look over my car with him. He pointed things out that I needed to be aware of, but let me know the things he was going to repair as of that day. This had NEVER happened before in my life!

Impressed with service here. Brought my car in to get a few tires and an oil change. Got in right away, manager was a nice guy, helped me find the right tires I needed and everything was done in a timely manner. I will be coming back for future work as I feel I can trust the work done here.

I randomly stopped in for an oil change without an appointment and they had me come back a few hours later. Since I’m a clueless young woman I was warned by my dad to not let them try to sell me anything and maybe they sensed that it wasn’t going to happen but they didn’t try anything at all and even said my car looked like it was in really good shape! I’d come back again for an oil change — it’s $ 5 cheaper than the place next door and the service was just fine.

This location is great. I called ahead and was able to bring in my car right away and get things taken care of. The mechanic who worked on my car, Scott, was extremely detail-​oriented and thorough. Explanations and options were explained clearly and without any pressure. The pricing itself is about average but the customer service excels. And since they have a variety of coupons on their website, I imagine you can probably save some money if you time things right.

The first time I came to the CarX I had a Groupon. I had never been to a CarX before, and wasn’t sure what to expect, but they offer amazing deals and this location is around the corner from my house. Since then, these guys have saved my butt and haven’t totally raped my bank account. The first cold morning of the winter (like REAL cold), my car wouldn’t turn over. My dad gave me a jump and I puttered to the CarX. They tested my battery and found that it needed to be replaced. Even though I didn’t have an appointment, they got me in and out of there and I wasn’t even late for work that morning. I was so thankful for the special attention and have been sending my family members there since.
Prior to my most recent visit, I probably would have given more stars, however, this past time, I feel like they were trying to rip me off. I came in for an oil change, tire rotation, and new windshield wiper blades. I tried to ignore the Fox news on the TV and read my new issue of Yoga Journal. Then they sent out the nice guy — You know, the guy who sits next to you and uses your first name like he knows you. The guy they break out when they want to make a sale. Well, he tells me that all of my tires are falling apart and I need to replace all of them as soon as possible and here’s the special deal they were willing to give me.
I didn’t say this to him, but my brother is a mechanic. He keeps an eye on my car for me and last time he was in town, I had him check my tires. He said my tires weren’t that bad and that mechanics say women are the best customers because they can appeal to our fears and scare the daylights out of us. Well, I really don’t appreciate that. Sell me what I need and I’ll gladly come to you for it. Try to over-​sale me and scare me? Sorry Charlie.
I also did a little bit of a sneaky thing — My tire pressure light has been on all winter. I didn’t *ask* them to fill up my tires, but I was curious if they would see the light when they were driving it and just fill them up because they are my chosen mechanics (Remember, I have sent multiple customers)…Well, they didn’t. I’m not knocking any stars for that, but I surely would have appreciated the effort. Also, it makes me wonder if there was some other random light on if they would ignore it. I’d say if they could make some money off it, they would have been all over that shit.
I think 3 stars is a pretty fair assessment. I’ll definitely go back to them because they offer the best deal on oil changes around, but beware of the nice guy.