A Perfect Touch Limo

A+ service. I used this company for my son’s homecoming. The office (Jeff) and driver (Rich) were both very professional and easy to work with. I would use them again.

We booked the holiday lights tour.
1. The limo was HOT. In December. Even with the heat off. Even when we turned the A/​C on. We spoke to the driver and he stated some mechanical setting they change in the winter time and there was nothing that could be done. We had to drive with the windows down the entire time and it was still hot. And I’m one of those people who is always cold!
2. Part of the tour was the brewery. Turns out the drive through portion is closed most days of the week this year (this was a Friday) and the company never confirmed that it was open. It’s their holiday light tour… they might want to check these things each year.
3. The 3^rd stop (1^st was Tillis Park, which was great) was Market Street. There is almost NOTHING on Market Street. At least not where he took us. City Garden had some lights but really not much.
4. After all this, we suggested Candy Cane Lane as we still had 45 minutes and we were just blocks from there. The driver said it took him a good hour last time. Now, someone who knows how to provide customer service would probably offer to just do it anyway, considering 1, 2 and 3 above. But no.
All in all, I still had a good time with my friends, because we always have a good time. But I do want to save others from this limo company.

My fiancé called a couple of days ago to reserve a limo for our wedding in October. His credit card was taken over the phone and They said that they would send over a contract for us to sign and send in, we have not yet received the contract. So I called the office today to speak with them, an older man named Dennis is who I spoke with. As I explained how I was trying to get a copy of our contract because it made me uncomfortable with them having our credit card number and no contract, he made the whole thing seem as though I was in the wrong. I told him how we wanted to use his company, but would have no problem going elsewhere if he was going to speak to me like that. The man continued to raise his voice and speak over me, then he hung up!!! I cannot believe that he hung up on someone who was trying to book a bus for their wedding day! I am completely appalled and will NOT be using this company EVER because of their employee Dennis.

We booked a limo to take us to various points in town for pictures on our wedding day. The limo was clean, driver was polite and punctual, and we experienced none of the issues other reviewers have reported on Unilocal.I would definitely use them again in the future.

A party bus was a last minute decision for our wedding day and we booked with A Perfect Touch Limousine a week before the I DO! They still had a 16 – 18 passenger party bus available for us which was awesome and very spacious for our 15 wedding day attendants, ushers, and photographers along with the bride and groom. Ronnie (female) was an amazing, amazing driver and so calm and flexible. She helped me, the bride, in many ways throughout the journey. She knew how to get us close to our desired photography destinations and in a quick and safe manner.
Finally, when I, the bride, needed to use the restroom prior to the ceremony and I couldn’t leave the party bus; Ronnie drove me to a hotel that was close and lead me and my day of help to the right place inside. She got me back in more than enough time before the I DO!
I would recommend this company again and will use them again when needed. I will, without a doubt, request Ronnie when I do! Amazing lady!

So I hate to give this company a bad review, because I had two good friends that used them and had absolutely no problems. They are also used by a lot of people looking for the big, grand vehicles at a lower price. All I have to review them on was an experience I had about a month ago.
I was invited on a wedding party bus as the wife of a groomsman. First of all, the vehicle was too small for all of us. This could be all on the bride and groom’s (or their parents’) decisions, or it could be all on the company. I know some limo services are not up front about how big of a vehicle you REALLY need. An 18 passenger party bus does NOT fit 18 adults in formal attire in the summer (especially if you have bags, coolers, etc). Remember that anywhere you go.
My main beef with A Perfect Touch is that it was a sweltering June day in St. Louis, and the AC wasn’t working. Air was blowing, but it wasn’t cold. You’d think this would be something that would have been checked to begin with. Everyone was just trying to deal, but when the wedding party got off the bus for pictures, I turned to the driver and told him that the AC was definitely not working. He suggested drawing the shades. Umm, yeah, that’s just going to stop it from getting even hotter. He also said it should cool faster while driving, so we took a lap around the block. No dice. I think it needs cool air to begin with.
Finally, I was blunt and asked if he could call the office to see if another vehicle with functioning air could meet us. His reply was that it «would take a long time». Seriously… your office is just off McDonnell and 270, we were at Keiner Plaza, and we still had an hour or so to go on pictures. It wouldn’t take THAT long. He did get off the bus and make a phone call. Didn’t know if he called the office or even just pretended to make a phone call to anyone just to escape my questioning. I doubt he ever called the office and didn’t say anything one way or the other after the phone call.
The only thing that saves this company from 1 star is that we did use them for a limo to the ceremony for the guys (we used BEST Transportation for 3 other vehicles). They are one of the only companies in the area with reasonable prices on hourly contracts. According to the guys, everything went well.