Wauna Federal Credit Union

Two strikes… you’re OUT! Horrible experience trying to open a new account, where I ended up leaving… and opening a new account at Bank of the West down the street w/​fabulous customer service! Wauna Employee was overly rude and rather condescending. Perhaps the new building gave them a sense of grandeur and they no longer ‘belonged’ to the community. Second experience/​strike was my sister going in to use her non-​Wauna ATM (but a credit union w/​reciprocal services) for a cash withdrawal — cashier/​teller was SO rude!!! When she finally acknowledged our presence, she was surley and put-​out the she had to input other data… which she got wrong… and the withdrawal came out of the wrong account!
No apology. Teller was clearly not capable of any customer service!!! Will use the ‘other’ local credit union next time!!!