St Charles Family Dentistry

As a medical professional you never want to say anything ill about another medical office unless you truly believe it. This office is clean and on time, and most of the staff seem very friendly (not the office manager as I discussed this with her). The reason for the low rating is from my experiences at the office. I first went in 2014 because my insurance covers 2 free cleanings a year and I figured I’d use them. I was told by Dr. Ed that I’d need to return and have some cavities filled. I come from a family of dentist, but all are out of state. I decided to wait and have my Uncle look at my teeth, after looking at them he told me not to have them fill anything because he saw no issues. Now forward ahead to 2016 and still not having and problems with my teeth, I was married in April 2016 and before the wedding I wanted to have my teeth whitened so I returned to this office. So another regular cleaning and hopefully get the whitening done. I saw Dr. Dana at this visit she said similar things as her dad and ended it with «you don’t look like someone who wants to have tooth pain.» The office also said I’d have to get the cavities filled in order to have the whitening done and after hearing that from Dr. Dana I decided I better do it because I really didn’t want tooth pain. So I had the cavities filled in February and during the appointment sge also thought it was a good idea to change my amalgam to composite as well. Nothing ever felt really right after that appointment, I only chewed with half my mouth and returned to have my bite polished by Dr. Lisa a few weeks later, but still very uncomfortable chewing/​lifting weights (yes, I felt my teeth when I worked out). 2 weeks before my wedding I started to develop terrible tooth pain in the area that she had worked in. I called my Uncle and my cousin, both dentist, and they both said you’re going to need a root canal in which they both can do (Alabama/​Oklahoma). I decided to return to the office and I see Dr. Lisa for 5 minutes who gives me a referral to have a root canal, they don’t do them. Also throughout all this I was switching dental insurances and was hoping to get everything (fillings) all completed before I switched, since I knew my new dental wouldn’t cover anything major for 6 months. The root canal was done by Renovo Endodontics and even though it was painful they did a great job. I’m still in the finishing stages of having the crown put on by Dr. Mason in Saint Charles and all of this together (root canal/​crown) will cost me about $ 2k out of pocket. Then I still get a bill from Saint Charles Family Denistry for my emergency consultation (5 minutes for a referral for a root canal). I never ended up getting my teeth whitened for my wedding, I’ve been chewing with half my mouth since February, went through 2 – 3 extremely tooth pain filled days (Dr.Dana was right I didn’t want to be that person). I would just recommend make sure you really need the treatment that they are recommending. Consider getting a second opinion if it’s coming from this office. Also not of fan of all the breathing adjustment or jaw realignment that they recommend here. I won’t go back and wouldn’t recommend this office to anyone in the Saint Charles area.

Going to this office actually makes the experience of going to the dentist less painful. Everyone is professional, kind, warm and welcoming. I’ve had the pleasure of seeing Dr. Ed, Dr. Lynn and now I see Dr. Dana and they are ALL fantastic! They make the effort to get to know their patients and they are great at explaining things. They have also helped me tremendously with my TMJ issues, which has helped me with headaches and back pain. They’re amazing!

My son (who is helping me write the review) is going here for his orthodontic treatment. As a parent, I have been very impressed with the practice as a whole. Dr. Lipskies is incredibly knowledgeable in his field and even conducts research and presents across the country. His interaction with the patient and the parent is very humble for all he knows… it is very evident he really loves what he does. The technology they have use with imaging and scans to determine the treatment plan and need is superior to the other consult I received.
My son enjoys going and has not had a single complaint. Heather, Dr. Lipskies dental assistant is amazing. My son never dreads his appointment and says he feels like everyone is always smiling and enjoys their job.
The office staff are great as well.

Wonderful dentist office! I only have positive things to say about this establishment.
Everyone is very warm, welcoming and kind. The building is quiet, clean and comfortable. You just get warm, happy vibes here :-)
I’ve been there twice now and have been very happy with my cleanings. The dental hygienists have cleaned them very well and have a gentle touch which helps minimize any pain or discomfort.
Other dentist offices have pushed additional procedures that I don’t believe were necessary for my teeth/​gums. But St. Charles Family Dentistry has not done that to our family. They have never pushed anything on us unnecessarily.
This is an honest, down to earth, friendly dentist office and it’s family businesses like this that I want to support and give my business to.

Best dentists around! I would be a WRECK if I had to go somewhere else. I initially started seeing this husband/​wife team because they had a yellow page listing that said, «We cater to chickens» and continued, along with my family because they stand by their work and their word! Their staff, admins, assistants and hygienists alike are all top of the line.

We have been going here for a few years now and love it. The staff is wonderful and friendly. Our 3 yr old loves getting her teeth cleaned because of the excellent staff. They also take photos of kids who are cavity free and put it up for all to see. They are a modern dental office with, what seems to me, the latest equipment. I couldn’t be happier here.

World’s nicest dentist office. Very good at making you feel comfy. Also no judging for your past bad habits just help you get back on track.

Great family dentists! The doctors are a husband and wife team, and both are very nice and extremely knowledgeable. The office is very nice on the inside, light and open, not what you would expect at a dental office. The staff is also very helpful. They have a range of appointment times, including early morning and late evening to accommodate work and kids’ schedules. We have seen them for our general dentistry needs, kids’ orthodontics, and also TMJ treatment and think they did a wonderful job.