Hardees Restaurants

Sometimes when I am heading out of town in the morning, I will stop off at Hardees and grab me a biscuit. There is one lady that works the drive-​thru, that every time I get my order taken by her, she always has a smile on her face. She always gives off the positive attitude. She is definitely the face and the personality of how restaurants should be. She always puts a smile on my face and is very thorough when making sure every order is right. Thank you lady in drive-​thru, I do not know your name, but you deserve some special recognition.

Stopped here for breakfast before heading out on road. The service was fast, went through drive thru without hassle. Our order was correct and food was hot. You can really load up on the calories at Hardees!

This place is a joke… Stopped here a while back and I went in to order food for the road and after ordering I stood there for about 10 minutes waiting and I was the only one customer inside. I finally asked where my food was and the girl behind the counter looked puzzled and started looking through the bags for the drive thru orders and then a lady that was in the drive-​thru walked inside with her bag of food and said there was something wrong. The customer then proceeded to take out a burger open it up and pull the burger buns open with her bare hands and say see there is cheese on here and then the counter girl grabbed the burger from her and wadded the wrapper back around it put it in a bag and give it to me. I told her I dont want that since that lady just came in from outside and handled that burger with her bare hands her response was o you want us to make you another one. I then asked for my money back which was about 20.00 and 10 minutes later she gave me a refund and I told them that the health depatment would not be happy with them. I called the corporate office the next day and they had the regional rep call me a couple days later and his response was like he did not believe me so he took my name and address so he could send me something. A week later I received a coupon for a Hamburger and one for a Shake I tore up the coupons and threw them in the trash. Not only are there stores unprofessional there area managers are insulting.

Worst experience ever. Slow. They ran out of hash rounds, so we got cold fries instead. Probably waited 15 minutes for the food. Restaurant wasn’t busy. Trash was overflowing and all the tables were dirty. When the food came out, we were beckoned to the front with a loud yell. No silverware and the food was all cold. The cinnamon raisin biscuits were just left on the counter. For as much staff as they had, not really sure why it took so long and why the restaurant is so dirty. Go elsewhere.

I typically love Hardees however this is with out a doubt the worst one I’ve ever been to. Expect to wait a minimum of 30 min in the car port only to be treated to a cold soggy meal during the day and in the evening still frozen fries and a through and through burnt burger and to top it all off the extremely rude and hostile employee who decided to literally throw the sack into my car. Whoever owns this place needs to definitely clean up the shop.

Love the food and prices and eating inside was very fast but while I am siting here they have employees being fired by managers at a table near me. Can’t they do that somewhere else away from the customers? Other than that I was very pleased with the service.

Overall experience would be a 2. Really SLOW drive through at lunch rush, and the staff is kinda rude. However. the addition of a turkey burger (which I really can’t get at ANY other fast food place!) makes this place 3 stars.