Black Orchid Salon & Spa LLC

I was new to the area and picked this place for a gel manicure mostly because of the name and the website. The front desk staff were very friendly and welcoming. I was given an appointment for an hour or so later which was fine. When I returned the staff remembered me by name and I was offered a beverage. I already had gel on my nails and she had great difficulty getting it off. While this was occurring, I inquired about color choices of gel. The choices were extremely limited and there were no chips to pick from. I settled on a color and she proceded. I discovered a place she missed and she just painted over the spot. Later, I looked at the manicure carefully and the polish was not near any cuticle, but only in the nail center. Further, there was uneven application and by 12 hours post manicure, the Polish was peeling off like a skin! Needless to say, I am very disappointed! This salon might be excellent at other things, but I will not go back for a manicure!

It’s not always easy trusting someone new with your hair. I typically find a cosmetologist and stick with them… well…forever. Unfortunately, my long time girl became a bit unreliable and after several reschedules and reschedules of those reschedules, I decided to ‘end the relationship’.
Lucky for me, I found Black Orchid. I had visited before for massages (which are awesome too) but had never tried their other services. The front desk booked me for an appointment with Chelsea within 24 hours of my call — not weeks out like I was used to.
Chelsea listened to me, paying careful attention to my needs. She had me colored and cut within just over an hour. What?! I was averaging 2 – 2.5 hours at the «old» place. The price was comparable (although the price for a brow/​lip wax is a little crazy).
I’m sold. You’ve got a new, regular customer as far as I’m concerned.

This salon is really top of the line! They offer everything you could need all in one perfect location. The staff is amazing, and the salon makes you feel welcomed. I wouldn’t go anywhere else!