Laundry Smart

Saddle Brook, United States

2.8

Open now

5 reviews

Contacts

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Telephone:
+1 201-712-0140
Address:
383 Market St, Saddle Brook, NJ, 07663
Nearby public transportation stops & stations:
0.9 miPlauderville
1.7 miGarden State Plaza
2 miBroadway
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Today

Today 6:00 am – 10:30 pm
Open now
Local time (Saddle Brook) 18:53 Thursday, 28 November 2024

Business hours

Monday 6:00 am – 10:30 pm
Tuesday 6:00 am – 10:30 pm
Wednesday 6:00 am – 10:30 pm
Thursday 6:00 am – 10:30 pm
Friday 6:00 am – 10:30 pm
Saturday 6:00 am – 10:30 pm
Sunday 6:00 am – 10:30 pm

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Nearby

Near this location:
1
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The Plank Pizza Co Beer Parlor
383 Market St Bldg D
1
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Dynasty Buffet
383 Market St
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383 Market St
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Krauszer’s Food Store
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5 reviews of Laundry Smart

No registration required
Place rating: 4
Bloomfield, NJ
I normally go to another laundromat few blocks away but i realized I forgot to bring the card that I use to operate the machines. Since I do not want to waste another $ 1 to get a new card (because you can only operate that machines with their loyalty card), I decided to check this place out.
First, I was impressed with the paying options to operate the machines. You can use either of the three: quarter coins, your credit card and their loyalty card. This gives the customer the flexibility to use the machines.
Second was their new and very efficient washers and dryers. The machines measures the weight of the load and runs accordingly cutting the wash and drying time. Also, the flexibility of the sizes of the machines. I have to wash 6 queen size comforters, 3 regular bed sheets and they have a machine that will fit all of them, both washer and dryer. The 32 minute dry is all you need for the comforters.
Third, the place is kept clean by the staff
Place rating: 3
Wayne, NJ
Most weeks that I drop off my laundry for wash & fold, I don’t have any problem. Jessica follows my specific instructions & she can usually get it done within the time I need it which is great.
I run into problems when anyone else handles my laundry though! If I have 2 separate baskets & ask for one of the baskets to be washed but not dried, some of the staff don’t understand that. They throw both baskets together. Drying pieces that then shrink them! And throwing the stuff I don’t want dried back into the basket without folding it, leaving everything wrinkled.
Jessica is leaving in a few weeks & I will most likely find another laundromat. It’s definitely convenient to go to Laundry Smart but it’s not worth it to pay for a service that gets done wrong by most of their staff.
Place rating: 5
Maywood, NJ
We have been going to Laundry Smart for almost a year we know the owners Ken and Diane very well the second time that I was there I forgot my detergent there were very kind enough to supply mean and give me free detergent what can you ask more than that they have been so accommodating and excellent great customer service since I’ve been going there for a year we have had no problems at all everything runs very smoothly when we do have a problem it is taken care of and resolve right away. The employees Jessica and Annie are the best they take very good care of their customers what I have seen since I’ve been there I have not hear any complains for any disapprovement from any customers since I have been present this at this wonderful establishment please keep up the great work and keep your customers happy as always thank you
Place rating: 1
Lodi, NJ
This facility lost my clothes! ½ of my laundry went missing. I also got someone else’s clothes. The owner offered me a $ 50 STORE credit for clothes that cost me at least $ 150. Customer service extremely poor. New place, really liked it up until this incident especially the way they handled it. I don’t see this place staying open for long. I already submitted a complaint and have contacted the better business bureau!
Place rating: 1
Saddle Brook, NJ
This has to be one of the most horribly disorganized Laundromats I ever used in my life.
It was all going smooth until I started getting phone calls I got someone elses wash and fold orders instead of mine, not once but twice and I should check my bag. Of course I schlepped them back annoyed since it happened twice to me. Then they broke the news to me that they LOST MY wash and fold dress shirts for work, just gave them to someone else and they never returned them. Wrote a letter to owner who more or less blew it off. So I am out all these clothes someone is probably enjoying because they were nice, along with my Boyfriend’s Company workshirt, just gone. Needless to say NEVER returning. just a warning people.