Manohar Naveen, MD

Don’t go to this doctor. His knowledge is severely outdated. And when I say severely, I mean it. When I was pregnant, my unborn child was diagnosed with a potentially fatal heart defect. Dr. Never-​again diagnosed this after one thirty-​minute ultrasound. What made it worse was that he left us crying in the room to move on to other patients, said he would recommend potentially cauterizing the right side of his heart closed for simplicity sake (which would cut down the baby’s life span exponentially), and even said that, if he had seen this earlier — he would have recommended an abortion in the second trimester. Mortifying. True story. Not kidding. He only spoke in mortality rates. «IF your baby makes it past birth…» or «If your baby makes it past toddlerhood…» etc. We were so convinced our baby wouldn’t make it past birth that we weren’t even going to buy a car seat. He had clearly given up on my child, even though he wasn’t even born yet. I knew I wouldn’t let him lay a finger on my baby. I went to Stanford — Lucile Packard Children’s hospital. They were MORTIFIED at what we had been told. They told us allllllll the new technology and explained how Dr. Naveen’s information was severely outdated. Our son is happy and healthy, thanks to Lucile Packard. He was diagnosed, originally, with Ebstein’s Anomaly. If your child has been diagnosed with this — DO NOT GO TO THIS DOCTOR.
PS: Lucile Packard Children’s Hospital gave my unborn son a three-​hour echo to diagnose his heart correctly. The real diagnoses wasn’t exactly what this Doctor Never-​Again thought. Outdated knowledge. Dangerous.

Scheduling an appointment at this place for my daughter was like pulling teeth. I went to the pediatrician to get her physical done and although my daughter had never had a heart condition, there were things that concerned her pediatrician and myself and so he wanted to rule out heart problems. I totally understand that a doctor that specializes in things of this nature and more so with children is busy and that there are other children that are and should be priority but geez, I needed to get this done because school had started and during PE (as per doctors orders) my daughter had to sit and couldn’t participate in absolutely anything and it was becoming a problem because she was getting to the point where they were going to have to take her out of the class because there was no way to give her any grades. I suggested written work and they were willing to do it but couldn’t do all of it that way. More important was that I wanted to make sure it was nothing to do with her heart.
I finally got her an appointment, actually the staff at her pediatrician did and so we show up. When we arrived there was only one other person in the waiting room and for about 15 minutes not a single person at the window to greet or check her in. Finally a woman came to the window and I told her who we were and she proceeds to ask for insurance card and co-​pay without missing a beat. That came across so money hungry, so desperate, so uncaring. I know you are to ask for that but she had not even given me forms, I didn’t finish even saying who my daughter was when she interrupted to ask for MONEY (Insurance and co-​pay).
When my daughter gets called in, granted she is 14 they kept addressing her as if she showed up to the appointment by herself. Why didn’t they ask her for the co-​pay too? They asked all kinds of medical questions to her and my daughter is looking at me for answers because there are things that she wasn’t able to answer and when I’d answer they’d look at me like, «who was talking to you?»
I voiced this to my daughter when they stepped out of the room, loud enough to be heard through a 2 inch door. When the assistant came in she was a whole other person, this time addressing me, a complete sweetheart. Really, the way it should have been from the minute we got to that office. Then the woman that did the other tests was super nice too. The doctor was pretty thorough and addressed ME, her mother! THANK YOU!
My daughter is not a baby, I know this but… when dealing with anything of this seriousness, have a little compassion, I was a nervous wreck. Have a little respect at the front desk, it’s money to you, it’s my daughter to me.
Loss of 2 stars? 4 would mean «I am a fan» but I’m not. 5 would mean «as good as it gets» and it isn’t. Front desk needs to be more professional. The ladies in the back were 5 stars but that first encounter was horrible. Somebody needs to tell them, so… I’m taking it upon myself to be the one.