Expo Furniture Gallery

Do not shop here. Worst place I have ever purchased furniture. Quality of the furniture is horrid, sales people are pushy and most of the stuff that they have is overpriced and cheaply constructed. No warranty is included on the furniture. You are better off going to Ashley furniture.

I bought a lot of furnitures like master bedroom settings, sofa, dinning table and etc from them. I’ve waited until half a year to write this comment down; They carry the best quality furniture, give the best value, and they provide the best customer service. I’m very satisfied. I highly recommend Expo furniture to whoever wants buy furnitures!

Great customer service from Jeff! We shopped around at other furniture stores but he gave us the best deal possible. He was very patient and helpful despite our indecisiveness. We ended up purchasing a couch and dining room table set. Thanks Jeff!

Do not come here !! We came today (Presidents’ Day) for the sales and in comparison to other competitors (American, usa, becks) they were ridiculous the same bed frame that everyone else had for 1000.00 and down because of they’re 30% off sale expo advertised as «Only 1999.99 50% off» we immediately walked out as the salesman said to hurry and buy now not to go any where else because that’s the lowest price in town !!

Purchased a few items from here. Was told it would be delivered the next day around 3−6pm, so took the day off work and waited. 6 pm comes around and not even a phone call so I got in contact with the store they said the delivery truck would be there in an hour. 3 hours gone by since that call, nothing, nada, zero, zip ! Took the day off of work so I can be stood up by this company without a curtesy call. Very unprofessional of this company and bad business in general.

I would definitely not recommend this store. On Monday we went into this store looking for a bar to purchase, but they don’t have in stock. They gave us a catalog to view and we found one we liked by Coaster. They printed out the spec sheet for us and the price range was $ 600+, but we were told that was the «online price» and that it would be cheaper and the salesperson «thought» that it would include two bar tools as well. So we considered it for a moment until we saw that there would be an additional $ 244 shipping charge.
That is a ridiculous shipping fee. And when we questioned it, we were given the run around by the salesperson. I told him that we just purchased a six piece sectional couch and only paid $ 95 shipping. This is conjecture on my part, but I assume that shipping fee was nonsense and just another way to squeeze more money out of us. When we decided to leave without making the purchase, we were challenged by the salesperson to try and find it for cheaper without the $ 244 shipping.
On Tuesday, the next day, I perused the local CL postings for bars and to my surprise, I found the exact same bar we liked for $ 400 brand new. I contacted the seller and he confirmed it was new, in the box, and ready to be picked up. I asked about him potentially delivering it, which he did on Thursday for only $ 25 extra!
Turns out the seller, Chris, runs On The Go Living out of the Bay Area and he comes up to Sacramento on Thursdays for sales in this region. My suggestion is to check out his store online to see if you can find your items through Chris for a much more affordable price and enjoyable shopping experience rather than wasting your time and money at Expo Furniture Gallery.

A very BAD experience!
I would never recommend any person to buy there furniture from this company. These people do not keep there words. I ordered a dinning set and they said there is a wait time of a week. After a week i called them and it was still not there. They said it might take another week, but it was not there even after two weeks. I went there to get my refund, but the manager of the store was not ready to refund the money and was talking to me very rudely & with no respect at all. After a talk of half n hour they refunded my money.
The employees are not at all educated and does not know how to talk with there costumers. They are always ready to fight with there client and they never except there faults.

Bad experience. Picked out the couch and coffee table I wanted. They said to call a couple days in advance so they could set up a delivery time. Upon calling they set up a date and time to drop off the couch. On the day of delivery they called 5 hours before the time frame telling me that they were ready to drop it off. After explaining that I wasn’t home they said they wouldn’t be able to deliver it if I wasn’t available immediately. They also told me they could only take cash, no checks and no cards. After going back and forth with them all day they finally decided to drop off the furniture around 6 at night. Then when the delivery arrives they don’t even have my coffee table and no one knows where it is. After calling the next day and them giving me the run around again I couldn’t get a straight answer on where the table was. Finally I decided to just drive down to the shop to find out they had sold the last of the coffee tables that I bought and said it would be up to 8 weeks before another came in. Finally we agreed to another coffee table as a replacement. The sales men helped me carry it to my car and I finally thought my nightmare experience was over. No more than five minutes later they are calling me non stop saying I now owed them more money. Suddenly when they needed the money they said they could accept checks or payment with card over the phone. Looking back the whole experience seems unbelievable. I should have read the other reviews and steered well clear of this place.

BAD experience! I will never come to this place again! They do not keep their word. I bought a bedroom set I was told the delivery was free because I live near by but when it came to the day they said it would be 75 $ for delivery so we decide to pick up ourselves on Monday.
We went to the warehouse on power inn rd and they told us they forgot to order one of the night stands and they would deliver it on Wednesday.
So we came home set everything up and relized the bed frame and dresser were completely different colors.
We called and told them and they said we had to take it back ourselves or they would charge us 30 $ to pick it up. Which is BS they are the ones who messed up. Sence then they have been playing phone tag with us and putting us on hold its Thursday now I didnt get my other night stand yesterday or have had anything resolved. Ill be over there tomorrow im extremely mad and tired of seeing all my clothes and matress on the floor. I would just like my money back at this point!

Awesome I love are furniture sasha kept her word but all future places are the same we need to be patient the delivery person was awsome I will buy from them in the near future God bless them

Negative Negative Negative! The worst of the worst! As all the reviewer on here said it is true! Bad Bad Bad! My hub & I came in to purchase a few furniture without coming on Unilocal to check out the reviews. After the purchase on 5÷3÷14, we were told the wait would be 2 – 4 weeks for our furniture to get here. BULLSHIT! (We ordered some other stuff from Macy’s and two other furniture store and it took 2 wks and was here). Once we paid– they run. It has been the fourth week and they keep telling us no word on the manufactured company «Ashley» (This is not a custom made order and it’s taking longer than we expected). Also, they don’t bother to call or keep us in the root. We have to call and do everything ourself. The salesman who sold/​write up the order name was Jude. After weeks and weeks of giving us their crap & run around. we were fed up. I don’t know how they even stay in business, no customer should ever have to deal with this. They should be slap with «out of business». We cancelled our furniture order and they try to charge us for re-​stocking fee (25%), and furniture that never been shipped out, never seen, or touch! F*ing kidding me, NO WAY b* taking our money! My hub had to put his foot down and tell them wassup, yeah that’s right! We got our 2g refunded. Luckily, I was not there, bc I am a difficult person. So please go to other furniture store who will treat you better. Screw Expo Gallery!

Our 2^nd visit my popped in to see what they had. I didn’t plan to buy anything Bec of 1^st bad experience. We met the owner who apologized and guaranteed that would not happen again. We paid $ 5000 cash upfront and on the receipt the owner wrote immediate refund if items not delivered. On delivery day I got a «loaner» dresser and didn’t receive the mirror to the bedroom set! Supposedly the mirror broke and the dresser is on order. I have called 5 times and got the run around.“it’s on order, it’s coming on and on” I’ve asked the owner to call me back. It has now been 4 weeks and I’ve yet to get a call back or any information! Beware this company is shady once they get your $ they don’t care about anything else! If I don’t receive my items within the next 2 weeks I’ll be filling a complaint with the Better Business Bureau!

We had a horrible experience — we ordered a large wall unit and the sales person lied to us; then delivery date almost did not happen; had to have 2 different ‘technicians’ come our to install correctly and finally had to get the Better Business Bureau involved to get them to follow through on their promises — almost three months later. We will NEVER go there again, and if we could rate with negative 4 stars, we would.

I’m not quite sure why there are so many negative reviews. Yes, the place seems a little generic but for a savings of about $ 200!!! I can deal with it. I placed a special order love seat and sofa and it was delivered in 2 weeks as promised. Also, delivery guys were really nice and helpful. Would definitely consider buying from again!

Went in last weekend after shopping at Becks and not really seeing the sectional we wanted. Found a nice one here. I asked Mike, will we be getting the floor model, oh no he says we have many in stock. Okay, furniture delivered in 3 days, all seems good as we felt it was a fair deal and no delivery charge. Once we had the furniture in the house we decided we wanted to add another piece to it so we went back to see Mike. Hmmm, floor model is no longer there so I ask Mike, so did we buy the floor model, oh no he says, that was sold yesterday. Ya right!!! What are the chances of that. I don’t like to lied to, so we will NEVER go back to Furniture Expo! If you read the other posts on not getting your delivery when promised, well here is there remedy… selling you the floor model.

Looked at a bed I liked. I was told $ 480 plus 59 $ delivery charge. I wanted to think about it first and return the next day if I was still interested. The sales man then told me 450 $ out the door including delivery… wow…and they can have it here on tues.
Not so fast…
As soon as a I paid and they had my money they told me they can not get the bed by tues??? They would call me Monday for an ETA That call never came.
By thurs I still had not heard from them. When I called they said the bed would be there next thurs. A week away. I asked for a refund Jude said they would refund me or give me a further discount. I opted for a refund since I can not trust their word.
Before the promised refund I was ready to give 1 star… but I gave 3 stars because Jude did not give me a hard time when I asked for a refund.
I could come back again someday… well see…

Mike was very helpful. If I ever come back to buy more, which in the future, I will if I find a good deal, I’d go to him! Very good customer service from him, and gave us a great deal on fabulous materials. =) Thank you!

In addition to my very long complaint on my last review, we ordered in March and it’s now May! But we FINALLY got our bedframe/​board yesterday! We did file a complaint and that’s most likely why Expo Furniture finally dilivered, which of course me and my husband called them every day for 2 weeks (which they don’t pick up their phones) They finally picked up their phone last week and made us another delivery date. Thank god!!! Nonetheless, we will STILL NEVER purchase anything here again.
The delivery guys were still awesome though!

My bf and I had been going back and forth between Furniture USA, Expo Furniture Gallery, and Beck’s for a new U-​sectional sofa. We finally found the one we wanted at Beck’s. We went to Expo furniture to see if they could get it at a better price. Jude talked a lot of talk and said he could get it for us for $ 1800 out the door without taxes/​delivery. The sofa we wanted was «Robert Michaels Barlow Champion Chocolate». Jude said he found it online that he could order it for us directly from Robert Michaels.
So, we went to Beck’s and I told him to price match Expo Furniture on the $ 1800 out the door price. The salesman called Jude and Jude told him that he had something «similar», but not Robert Michaels. Turns out that Jude lied about being able to order directly from Robert Michaels, he lied about Robert Michaels being made in China when it is made in the USA, and he lied about the warranty starting when the furniture company buys the furniture when it starts when the buyer buys the furniture.
All in all, I feel so betrayed by this company. Everything they told me was a lie.
I would not recommend to buy anything from this furniture company to anyone.

Maybe I was worn out after visiting 4 other furniture stores before arriving here. But I was a little annoyed to be approached right at the entrance without even getting a chance to look around. I know it’s their job, so I remained polite. I told the salesperson specifically what I was looking for. A black & glass china cabinet. They didn’t have anything on the showroom floor in that style, but was offered to look in their special order books. Reluctantly we sat down to leaf through the numerous pages of furniture. I did find one china hutch that was sort of what I imagined, but the picture didn’t have all the features I was hoping for. While it was nice, I just wasn’t committed enough to decide on such short notice. I was really hoping to see something in person. To touch and explore. They said that they could get us the best prices around. But for $ 999.00, I wasn’t ready to sign any dotted lines yet!
While they weren’t looking, we slowly snuck away from the table to see more of the store. I have to admit, they did have nice stuff, with a little more unique and contemporary furniture that drew my attention. But still nothing yelled «take me home!» So we just went home alone.