Colin B Arnold, MD

I don’t understand why they give you a scheduled appointment if you still have to wait an hour to see the doctor. Isn’t that the purpose of having a scheduled time. This place just over books it clients. smh…

My grandma goes to Dr. Colin for her cataract needs. She had one surgery already and will have the other done soon. Dr. Colin is nice, but it can feel rushed sometimes once he starts the exam. The one thing I cannot stand is EVERY TIME she has an appointment it takes AT LEAST 2 hours, most of which is spent waiting, because he spends about 10 minutes for the exam itself.

Bad customers service for booking appointment put me on hold for 16 minute and still counting just to book an appointment

I had a 1 pm appointment with Dr. Arnold and did not leave his office until 3:40 pm. My time was spent waiting, waiting, and waiting. Out of the 2 ½ hours I was there, the total time spent with Dr. Arnold was no more than 10 minutes. The wait was ridiculous and he didn’t seem to be concerned about it. In fact, he was standing outside my exam room shooting the breeze with his assistants, and it wasn’t work related. He needs to be more aware of his patient wait time.

I was referred by my regular medical doctor to see Dr. Colin for an eye exam, because I was concerned about a floater in my right eye that wasn’t floating away. It was a little annoying to have this tiny object in my line of vision all the time. So after some research online as to how serious this could be, I read this was a common issue, but that it was recommended to have it checked by the ophthalmologist in case it turned out to be a detached retina. I ended up scheduling an appointment to ease my mind.
During my ophthalmic exam, I received many variations of eye tests that were very complex yet thorough. After a smile, greeting and handshake, Dr. Colin concluded the last stage of my tests with a direct look into my eyes with an ophthalmoscope. He was very professional, but I could tell this was just another routine eye exam that revealed nothing of interest and stated that I had nothing to worry about since floaters like these are commonly age related, and I had to live with it like the rest of us old folks. A pamphlet was handed to me and my eye exam was over.
The hard part is getting used to a flocculent eyeball, but the good news is that I don’t need glasses!