Bed Bath & Beyond

I returned a knife set tonight because it was damaged right out of the box. When I got there I showed the girl why it was damaged, handed her the receipt, and she proceeded to do the return while calling her manager over to approve it. Once the manager got there he took one look at the box, that was damaged when I bought it, and said in an accusatory tone «so was the box like this when you bought it? I told him yes, then he basically called me stupid for purchasing it with the box looking like it did. (they only had the one in stock). After that, the manager told me that I would lose 20% because I didn’t have my receipt… Which would have been fine, but I had my receipt. It was all just super rude and I’m not sure I want to go back to this location.

I always love shopping at a Bed Bath & Beyond, no matter where their location is! I just happened to be in the area and couldn’t resist stopping in. These stores in general have just about anything and everything you can think of for any room of your home, (especially the kitchen, dining room, bathroom or bedrooms). Gadgets, small appliances, fixtures, decorative items, rugs, linens, bedding, seasonal décor, and even «As seen on TV» merchandise.
They have the largest selections of any department store around. So if you can’t find what you’re looking for elsewhere, you’re most likely gonna find it here! And you’ll probably come across something you didn’t know you needed. Which seems to happen to me often.
Joe K and I were looking for some specific items that we were having a hard time finding at other stores. Unfortunately, this place didn’t have them either, so just as we were getting ready to move on, a department manager in the kitchenware section asked if we needed help. When we told him that we were looking for a hand crank pasta machine and ravioli form, he immediately brought us over to his computer and looked the items up. They were available for ordering online with free shipping to my house, and we would get them in a matter of just a few days! I got to use my 20% off coupon and happily placed the order! The man who helped us was very patient and friendly as he took care of us along with a few other customers that came by. He seemed to know his way around the kitchen department! I was impressed with his customer care skills and wished that I could strive to be like him!
We left feeling accomplished in our initial lack luster shopping day and I was finally able to find something to get Joe for his upcoming birthday present! Thanks to the BB & B!

I want to say her name was Kristen and she was great. I hate shopping and I especially hate shopping for other people. Rolled in for a bridal registry and not too early, may I add; the event was the next weekend. Kristen took me aside, got my price range and printed out what was left. Saved! There was some nice barware left on the list and she actually went into the store and grabbed it for me. I didn’t even step past the cashiers or the bridal registry cubby. Awesome! Rang up, used my BBB coupons for all my separate items, and then she told me about the FREE wrapping station. What’s worse than buying gifts for weddings and showers? Wrapping the items! Also, SAVED by BBB! Forever in debt to this store and so grateful I shopped here. Thank you for making it fast and efficient. Wedding was a blast. :)

It was really nice in here. There was a guy here that helped us out. Suggested the Pack and Hold Service but we didnt want to do it. Very accommodating.
They didnt have the Locker Trunks for the dorm rooms. That was a disappointment, but they got almost everything like the other Bed Bath and Beyond locations. It is very typical like the others.
I don’t mind coming in here. We bought a laundry bag and mattress pad for Simone’s dorm room. Searched for the Trunks and we found them at the Roseville and Folsom locations. Yep… still a great place to shop. They got everything!

Went in there to buy stuff for my new keurig and asked the lady at the register if there were hand pumps to go with the syrup bottles they sold. She said yes right next to where I got the syrup bottle. She tried to ring me up for what I had. I asked if she could show me where they were so I could buy one and she asked another associate by the wrong name to show me. We walked back there and couldn’t find them so I went back to the counter and asked her again and the new associate asked the manager where they were at and he said by the bar stuff where the sign said bar. Second trip we could not find it. The manager came back with alcohol bottle pourers which would not work and he said oh well. The cashier tried to just ring me up again. I asked if she was going to look herself instead since she had an idea of where they might be. She got visibly mad and walked away to a computer. I asked her is she looking online because she just walked away and she said yes. She then said they didn’t have any. Thanks for all the trips back and forth inside the store and horrible customer service.

I have always found the staff at this store to be pleasant and helpful but, yesterday, I was very impressed by the excellent level of customer service we received. We had ordered an offset patio umbrella online about 2 months ago and I had since discarded the email with the order # etc. Yesterday I went to open it and discovered that the cord in the pulley system had snapped (I think it was a fluke thing, our last umbrella from there lasted over 5 years). Called up our local store and the manager said we could bring in it and they’d do an exchange, even though I had no receipt. My husband brought it to the store and the manager quickly processed the transaction and placed the order for the new umbrella online. He was very careful to make sure it was the same umbrella in the size and color I wanted and even had my husband call me to confirm. It was a very easy and pleasant experience!

We travelled out to this particular Bed Bath & Beyond looking for a particular soap dispenser on a Sunday later in the afternoon. We were kind of rushing but knew the traffic from Elk Grove wouldn’t be bad on Sunday.
Why did we come here in the first place? Thank the BB & B online saying they had the available soap dispenser but that was a big fat lie. I was surely pissed and decided to give up and look elsewhere like in my frickin neighborhood for an entirely different one. I looked back online and that still wasn’t updated. It is one of those things don’t believe what you read online for darn sure!!!
Just remember BB & B is on the pricey side and one can find other items in other stores. My HB reminded me of that and I’m glad I can do that as sometimes it pays to shop!!!

We came to get a shoe organizer lots of choices. We ended up with an over the door hanger for 29.99 which we jas a 20% off cupon which saved us $ 6.00 so not bad. Store is clean and service was fast friendly. The location is super convenient near Target.
Always have fun looking around even when it’s not for something particular.

Went to this store on ²⁄₂₆ to get something off a wedding registry. I asked the girl up front for help because I really wasn’t in the mood to scavenge the store for the exact item. She paged a man to the front to help me he printed out the registry so we could see what was in stock at that store they didn’t have the first item I was looking for but offered free shipping. I declined because I needed it for a bridal shower in a few days. The next item I asked about was in stock so he went and retrieved it for me the woman up front rang me up and I was on my way and never even left the front area! Score! Was in the store for 10 min max. She asked if I wanted to help myself to the self wrapping station where they have bags paper and ribbon which I totally would’ve used if I wasn’t in a hurry. Thanks BB&B for making this shopping trip a breeze!

I only came to this depressing place for the simple fact of returning an unwanted gift. Since I only had a gift receipt, they were unable to give cash back and offered store credit. Store credit? Um… No. I’m not trying to spend three hours hunting for something else that I don’t really want. Anyway, the women in the front gave me the best advice I have ever heard in my life and suggested I find something I really like at a different store and buy it from BBB instead… Oh my… anyway, I suggest if you buy a gift here for someone, don’t. Lol

The people here were so helpful even during the busy holiday season. The «lead» cashier Lindsey was very helpful, quick and knowledgeable. Will definitely skip the Big name stores to come here first!

I came in looking for supplies to make some macarons. I knew exactly what I needed — a flour sifter, a mixer, a cookie sheet, parchment paper, pastry bags and tips. I found all the items I was looking for, granted they were a little bit more pricey than I anticipated, but nonetheless, my macarons were delicious!!!
The kitchen side of the store was very clean and organized and I easily found everything I needed. Customer service on the other hand was minimal. They only helped you when asked (where something was located) or when it was required of them (ringing up my purchase) — the only two interactions I had with staff.
I didn’t mind this experience because I was on a mission to get what I needed to make some tasty treats! If I really did come in to browse and look for decorations/​furnishings for my new apartment, I probably wouldn’t come here.

Rude cashiers!!! I had a question about the stores coupon policy, and not having coupons on their app, which another employee told me they did not have, that they were behind the times, anyway the cashiers apparently thought this was hilarious and decided to make little snickering comments to each other! Rude! I do not feel the need to ever go back to this store! Bummer!

A family member did their wedding registry here. When i got there I was immediately greeted. I wasn’t able to find an item I then walked to the register in hopes someone could help me. Al jumped right to it assisted me ! Great customer service ! Thanks to Al!

Natomas Store — Not the location to receive any sort of customer service.
Went in today to make a holiday return & exchange. From the cashier to another staff member named Al, they collectively needed a major attitude adjustment.
The store layout is a mess as well. It’s apparent this store needs a physical & personnel overhaul.
If I could have give zero stars, I would have… :-(

I’m fairly certain this is a chain that is going out of business. Once upon a time BBB was a chain that had clean, bright, and organized store. Now they are usually dirty, disorganized, and just plain nasty. I’ve read stories that when you compare things across the board they manage to be cheaper than Amazon, but I don’t see it in anything. This location in particular is pretty bad as far as they go.
I found it strange that this place is in a giant strip mall by the usual surrounding stores, but it seemed like a graveyard in their section of the lot. I should mention getting in and out of this parking lot is a pain in the ass. It’s set back in a way that you have to go way out of your way and then come back to get in.
The store looks like something exploded inside of it. There seems to be only 1 – 2 people working at all times, and even when this store is busy they only have 1 register open handling sales and returns. The staff is rude and just unwilling to help at all.

Bed, Bath & Beyond… you seem to be disappearing before my very own eyes!
I have seen so many of these stores closing down and it just makes me sad. I love Bed, Bath & Beyond! Yes, they are pricey, but you get what you pay for and if you shop smart, you can end up with a great deal! Use their 20% coupons (even the expired ones, they take them all), use your $ 5.00 coupons, use your online coupons! I don’t think I have ever made a purchase at a Bed, Bath & Beyond without some sort of coupon. They are everywhere and completely worth it!
In addition to their coupons, they basically have a lifetime warrantee on anything you purchase in their store, with or without the receipt — and, quite frankly, if you aren’t sure whether you bought it there, but they sell it there… they will take it back.
There is not one item this place sells that is not top quality. Even if you aren’t quite liking it, you can bring it back and get something else.
The clearance sections here… oh the clearance sections… you can find just about anything if you are willing to go on a treasure hunt! I have found some amazing items on clearance. After the clearance price and a coupon, you can’t go wrong!
I sure do hope they stay around for a while longer.
One note: It appears that each location has their own individual store hours. This one seems to close earlier than most others I have been to.

I never been to this location but since it was close to work I stopped by to browse. Nice and Clean ! Staff helpful when I asked to check for an item that was not in the store and yes they found it for me ++
I will visit this location again soon

As a single male, I’ve come to two conclusions about this place:
1) Bed Bath & Beyond has just about everything you’ll ever need when you buy a house. All other things can be found at Home Depot.
2) This place could be a promising spot to pick up on women. Every employee is a fairly attractive female, and so are 90% of the customers. Watch out ladies!

Bed Bath & Beyond has always been a good store to find what I need or what I don’t need for my home or for a gift. This new location is great, friendly staff, clean, and well stocked. Great store for the Natomas neighborhood, the previous location was awesome since it was right next to me, but it was always empty, and not kept up.