Alpha Property Management

Stay far far away from here. These people charged me late fee when I had proof that I did not pay late they kept insisting that it was late even when I had proof. I called so many times only to have a guy pick up and say «we are in a meeting right now what do you want? «wow really? This is what they call professional. After trying to explain that I had proof I did not pay late the guy kept talking over me then hung up. I was in disbelief. How can they treat someone who has never paid rent late with so much disrespect.
I don’t want anyone to go through what me and my family went through so please BE CAREFUL and stay away from these people who you will never hear from after you sign the papers and will be charged late fees with or without proof.

Do not rent from this company!!! They do not return calls and when you finally get ahold of them, the property you saw, even though you we’re the first to see it and fill out an application, supposedly already secured by another renter. Stay away at all cost. Read all other reviews before deciding. Not all are good.

If you are a home owner, especially military go elsewhere. Trust me. Nothing but problems from these guys!!!

i wish zero stars was an option. rude people who dont care about the properties they rent! homeowners beware. they will make sure your place is not taken care of.

We had a pleasure of dealing with one of the worst property management «company». They did not refund our security deposit and came up with all kinds of bs excuses. Nonsense! Please do not make the same mistake and stay away from this company as far as possible. With these type of business practices you will not go anywhere. BEWARE!!!

*********STAY AWAY FROM THIS COMPANY!!!*********
NEGATIVE ZERO STARS WASN’T AN OPTION!
Not only was the Broker Sally LaBate rude and unprofessional. She’s unethical and misleading. Doesn’t return calls, e-​mails, hides behind her staff and dodges phone calls. She will gladly however take your application fee without doing her due diligence. She asked for documentation that went far and beyond what is required. She will lead you to believe everything is fine and moving forward… on the day we were supposed to receive a returned phone call… she never called. We called and e-​mailed to follow up, true to the unprofessional that she is, NEVER had the common courtesy to return a call or an e-​mail, BUT. will happily take your money upfront. Needless to say, she never responded until DAYS later with a generic letter after leading us to believe we fully qualified and had the house and paperwork would be drawn up in a couple of days… that NEVER HAPPENED… TWO DAYS BEFORE WE WERE SUPPOSED TO MOVE IN!
Please be aware, as a real estate professional for twenty years, these are the people who take advantage of the renters market. SHAME ON YOU!!!
We went with another Property Management Company, got a NICER house within 48 hours or our NIGHMARE with Sally. We were treated with respect and the professionalism property managers should be held to, they even waived our application fee because we told them about our horrible experience with Alpha Property Management and felt they needed to compensate us for what we had been thru.
She did us a favor, if she’s a nightmare upfront, imagine what she would be like once she’s managing the property! Broken water pipe? Leaking roof? No returned phone calls for days??? Enough said. These people shouldn’t even be licensed, am filing a complaint with the board and the Housing
well.

I’m renting house from them. Called maintenance guy to add screen on window. He broke one window and blind
He haven’t back over week now.

The ownership is run by a husband and wife, which the husband, is a very nice individual. I have referred a few dozen others to inquire with alpha property management because they are strictly business.
Overall I am happy with the location I currently rent. Very polite maintenance employees, courteous over the phone staff and beautiful women in the office :-)

Alpha property management, it’s owners and staff are rude. As a long time tenant of an apartment I have never missed a payment. One time I was charged for a late fee for «not» paying on time. In fact I sent my cheque a week in advance and was informed 3 weeks later. I was treated like dirt and was threatened t o be evicted, as if I don’t know the laws re tenancy. Sally, the owner was very unprofessional, yelling as if I can’t and will not pay my rent. Threatened me for 50 usd fine. That is pathetic!
Since they took over from the kind owner, the apartment has gotten dirty and mismanage. Owners beware of this property manager, they are a bunch of bullies and hood looms yaiks!

Horrendous. My parents went through hell with this management as the OWNERS of a property, and the treatment for their tenant was equally egregious. Alpha constantly gave misinformation to the tenant (i.e., «No, you don’t owe anything for utilities» when, in fact, she owed $ 500). A month after official notice of the tenant’s vacating, AND a week after the tenant’s actual move, AND after several days of my parents’ phone discussion of an unnecessary walk-​through with the management (since there was no security deposit), a personal courier brought a late notice to the former tenant. Are you kidding me?! Unless you are looking to invite conflict and stress into your life, avoid Alpha Property.

If you are a property owner, avoid at all costs using Alpha Property Management to manage your rental property.
We live out of town and engaged APM to manage a house we had purchased while our daughter was a med student in Sacramento (after our daughter moved for residency).
APM, against our wishes, rented the house to a group of students without either credit or background checks. The students apparently held major parties and, in general, caused major damage to the house (approximately $ 40K in damage). APM was totally unaware of the situation and was essentially of no help when we attempted to recover damages from those students.
Also, as mentioned in another review, APM adds a fee over and above the cost of any repairs they coordinate. I called the California Department of Real Estate, whose representative stated that APM was apparently breaching their fiduciary responsibility to property owners by adding said fees – because that meant the were improperly financially motivated to take actions that were not in the best interest of the property owner.
If you are a property owner, I would strongly suggest you avoid using Alpha Property Management.

Unless you’re the gambling kind, I would suggest you avoid Alpha Property Management. The team is aggressive and their Move-​In policy is troublesome for a perspective renter and the property owner.
I called Alpha Property Management, and spoke to a man (I believe it was the awkward 55 year old guy with the skin-​tight shirt in the website video), and was also contacted by a Jillian Michaels-​sounding chick concerning a cute little duplex in my area.
The first question I was accosted with was «Kimberly, are you ready to move?»
Not quite understanding the breadth of the question, I answered, «Yes, I am interested in moving soon.» The awkward grandpa and the raspy woman both clarified that unless I was ready to move in the next two weeks, they would not show me the property. They stated they «were really working for the property owners, and don’t hold property for anyone, because it costs the owners money to hold the property.»
I explained that it would be difficult for me to come to them two weeks before I am ready to move as I have to give a thirty day notice to my current rental agency. This would mean, I pay my final months rent with them, then in two weeks, approach Alpha just to view the property. Lets just say-​for example, after I view the property, I don’t like it. Then I wasted my time. Or, suppose I do like the property, and apply, but for some reason am denied. Again, I lose two weeks of my time, and have only two more weeks to find a place to live.
I asked if they would pre-​approve my application, so that I knew I could have the place if I wanted, and then two weeks to moving, I could come back and pay the deposit if the property hadn’t been rented.
The woman’s response was that it «just isn’t the way we do things.» She then repeated that she didn’t want to have the owners losing money waiting until the renter was ready to move in. Because «Money is the bottom line.»
I politely stated that I understood, and asked
«This property has been available since… August, correct?»
The woman stammered, saying «Yes, we have rejected several applications.»
…Right…well, the way I see it, the owner has already lost $ 2,400 dollars with your company and its «policies». Perhaps it would behoove them to take a deposit and hold the property, so as not to loose anymore money. Because, as Alpha Property Management pointed out «Money is the bottom line.»

The worst property manager/​management, I have ever dealt with.
The fees were ridiculous. Not only would Sally take off the monthly fees, but she would tag on surcharges for all sorts of things. She found these tenants that she said she screen whom we eventually had to take to court because they didn’t pay us for three months. Sally said she would take care of it, but when we call to see if anything was done, Sally was nowhere to be found. She would skip out on calls and Raleigh would have to send the messages to her.
When we first met with Sally, we told her that we will be leaving a dining table in the property along with a brand new lawn mower. After an incident with the tenants, she blamed that the tenants took them. The tenants had recorded a message and played it to us where Sally told them it was the landlord’s fault for not specifying the items «dining table and lawn mower» in the contract!
She charged us $ 200 (twice) because the tenants complained of some birds nest. She charged us $ 185 to remove hair from the bathroom that the tenants complained about. These are bogus charges and when we asked her to find new tenants she charged us $ 250 for advertisement fees. Craigslist is FREE. If the tenants had left a security deposit, she made sure she got her fair share before the landlords saw any of it.
If you have read the «filtered reviews» Alpha Management has been consistently rated with 1 star. Because it’s imperative, I will restate: «Under NO CIRCUMSTANCES should you consider allowing these people to manage your property.»

Bar none, the worst property manager I could possibly imagine.
Fees were high, surcharges were tagged onto any work she had done at the property, the workers she chose were overpriced– I can only assume they were giving her kickbacks– the tenants she found didn’t pay their rent and trashed our apartments, her statements were cryptic, she would not send us copies of bills paid, and worst of all, over 50% of the time, if she had to send us a check over $ 1000 it would get «lost in the mail.» This happened at least a half-​dozen times in the year+ she was managing our property. We were constantly late on our mortgage.
Under NO CIRCUMSTANCES should you consider allowing these people to manage your property.

i would like to add one more star to alpha. we decided to have alpha manage a second property and service has improved a lot! back when i first signed with alpha for my first rental, i don’t think she had much help (in terms of staff).
i’m not sure when donna was hired but she has been excellent to work with and is great about contacting us if there’s anything we need to be consulted or asked. she is wonderful at following up too!
sally was able to get really good tenants for us. fortunately, we were able to wait. our objective was to get good people into our homes, even it if took some time. if you’re financially able to wait, then well in good.
i would recommend alpha to anyone that needs a property manager is in the sacramento area.