Alhambra Mail & Parcel

I always get great service from this place. The owner lets me know which is the best way to send my packages and the cheapest way. I screwed up by forgetting to record the outgoing address before he sealed up my packages. He very cheerfully opened the taped up box and got the address and then taped it up again. This place has great customer service the location is convenient and there is adequate parking.

I think there are fake reviews here.
I would never waste my time even writing a review on Unilocal but this owner is so arrogant and full of ****. Ive called this office today 1÷7÷2016 around 4:55 pm to simply ask the owner to search the postal code of the USPS that would have handled my package. The package is lost and it is a very important document so I asked the arrogant owner just reply with «I don’t know, I don’t know» I again asked him if he could please look it up for me then he hung up right after he saying he is busy. One of the worst phone call conversation I’ve ever had this owner is not nice I would NEVER EVER come back to use any of the service here

This place is amazing. I’ve never had a bad experience. If there is something you need done a certain way, just communicate your needs and there will hardly be any issues.

Our family has had a private mail box here for many years and we’ve been very happy. Mr Han goes out of his way to help and accommodate his customers.
I don’t know what’s up with some of the super negative reviews on Unilocal.My guess is that those issues must have happened under the old owners.
Get your mail quickly and safely here and support a local, small business!

Owner is very nice, always helpful, more than fair, Notary $ 10 (set by law). Basic services, nothing complicated about it, hard-​working small business owner.

friendly owner, very good service, I always use it for drop off, UPS mailing

Saturday 3 pm. CLOSED.
Decided to listen to other reviewers and use UPS Store at 18^th & S St. for my notary services from now on. (Open Sat. until 5pm but call first to see if notary is there)
Not clear what hours this place is open. But I don’t care as I will no longer give them my business.

Great service and friendly owners. I have been using their services for 5 years. Going there definitely beats going to the USPS office.

I have a mailbox here and have always been pleased with the friendly service. I even leave packages for my clients to pick up here! Wonderful :)

I have been a loyal customer of AMP for the last several years. They have never been very efficient or customer-​service oriented, but I wanted to support the local family-​run business anyway. I give them a ton of business and I always use cash so that they don’t have to pay credit card fees since they’re a small business.
Unfortunately I have had a string of bad experiences there lately, and I’ve decided to find a new shipping place, because Chang, the owner, clearly doesn’t value loyal customers.
I just went in there to mail an envelope (the postage came to about $ 2.50), and then he tacked another 50 cents on top of that «for the meter». I asked why it was 50 cents more and he said that’s what he charges to use his meter. I realize that he needs to make money, but most shipping places charge the same rates as the post office for regular mail. When I asked him about it, he shrugged and said, «you can go to the post office if you want». After waiting in his line for 20 minutes while he helped people at a glacial pace, I really didn’t want to drive to the post office to save 50 cents.
Last week, I had a few gifts to send and I told him I wanted to use Priority Mail. He grabbed a large cardboard box (way too big for my items), and before I knew it he had put my items in the box and taped it up. I said «what about the free Priority Mail boxes»? He said, «oh yeah, you could have used one of those, but it’s too late now that this one is all taped up» and then he had the nerve to charge me $ 5 for the oversized box that I didn’t need.
These are just the last few examples of the terrible service I’ve received at AMP. They do the absolute minimum necessary to get by, they nickel-​and-​dime you to death, and they do nothing to take care of their loyal customers. I will be taking my business elsewhere from now on!

Wow! I’ve been using Alhamabra Mail and Parcel for 6 years and have been 100% satisfied. I have a mail drop which is a great service when I’m expecting packages. The owner, Chang, has helped me many times. For example explaining how to save money when shipping to China. It is a family run place.
Another reviewer talks about computers, but AMP has never had computers.
I park my bike on the pole outside the store.
Give’m a try!

This place collects my mail all year and sorts out the trash, then they send me the valuable mail overseas where I live. They’ve always done a very good job and are dependable. Because they give personalized service, the service is not always zippy. Of course if it’s you getting the personalized service, no problem!

I’ve been using Alhambra Mail and Parcel for over 5 years now and I couldn’t be happier.
I used to work in the area, so originally I picked them out because they were close. When I moved to the suburbs, I decided to stick with them because they forward my mail to me whenever I request it so I don’t have to drive in. I also like that I can call and talk to the owner and ask what type of mail is in my box to see if there’s something important that I’ve been waiting for.
Since I have my mail forwarded to me, I don’t need to go into the store too often, but the times I have gone in, they remember who I am, which box is mine, and always have a kind word for my kids (always a big plus in my book).

Like any good midtowner– I enjoy supporting local, but once in awhile, let’s face it– you run into crap. I came In one monday afternoon after the lunch rush had calmed-​because I knew the post office would be packed still. It’s like we walked back into the early nineties! (no, really– check out the dates on things) we waited a good 10 minutes without so much as a «hello» while they helped the only other two customers in. BTW– WHO comes in to ship gifts (wrapped) not even boxed up yet?! Is this a normal thing? The shop charges a fee to pack things up for shipping– but this takes a really long time! WTH? Well, I spent about 5 more minutes there, browsing through dusty postcards, and outdated greeting cards– then had it. I left. Guess what? Not even a «goodbye». Walk the extra few blocks and save a few cents at the post office. Never like to dish out negativity, but DAMN y’all…

This place totally sucks !!! Went looking for a computer to check emails and Unilocal while in Sac town in between events. They only have 1 fricking computer and the dude said that there were some people ahead of me? WTF??? They had 3 — 4 desk avail for computers but only 1 available? This is a no-​no on my list baby!!!

I was looking for a private mail service store and although this place is kinda close to me I wont be going. I don’t need the headache. Besides there is a real good UPS store just as close and for those who don’t know all the UPS stores are locally/​privately owned. It’s a franchise. SO you are helping the city by keeping the money here.

I live about a block from here, so it is an easy stop. I gave them 3 stars because when I go to the post office (2 blocks away) at 4 pm and the line is to the door, I can usually just drive in and out of Alhambra Mail & Parcel. I agree that the prices they charge for postage (marked up) is a little annoying, plus I went twice in a week to mail out the same packet and I was charge 2 different prices. I also gave them 3 stars because this is an easy place to do some copying. It is 10 cents a page, and since it is usually empty, you can just use the machine, do what you need and then go pay. It’s a lot less confusing than Kinkos.

My 1^st and only experience with this store was disastrous. The store has the ambiance of a morgue and I was soon to learn why. I am a bicycle commuter and all I wanted to do was send a 1 page fax so, because I didn’t know if they provided the service or not, I walked my bike into the store to inquire. They said they did so since a fax typically takes about 1 minute and since I was the only person in the store, I kept my bike with me. About 2 minutes later I was told by some angry old man from the back room to «Get that bike out of my store!» I agreed and walked outside but there is no place within 100 yards to lock my bike up. I returned to the store with my bike to explain this and to get my fax sheet back since it wasn’t working and the angry old man blew up. He was nearly screaming at me before I had the chance to explain that I was getting my paper and leaving. Keeping in mind that I was the only person in the store and conscientiously holding my bicycle, I told him he needs to calm down and told him where he can put his business and he jumped over the counter to run me out of the store that I was already on my way out of. This is by far the worst customer experience I have ever had. This treatment of customers does not warrant this company turning a profit and they will deserve to soon run themselves out of business. I am an honest person and am non confrontational. I have no personal reason to fabricate stories about this place but I recommend that NO ONE patronize this establishment because they should not be allowed, as business owners, to treat people this way.

Absolute worst. I work in the area and went in there to drop off a pre-​paid UPS package for UPS pickup. The husband flat out told me that my package was too big, and I couldn’t leave it there. He basically said that if he wasn’t getting any money for it, then I should go elsewhere.
They nickel and dime you for everything in there; they charge exorbitant prices to get documents notarized. They even mark-​up standard mail rates, when you could drive 30 seconds down the street and go to the post office.
I was willing to give these small business owners a chance; I know that it’s got to be difficult to compete with UPS Stores and FedEx/​Kinkos. I’m sorry, but I’m never giving them any of my business again. They have absolutely no people skills.