Acapello Salons – Saco

Went there to get my roots done (I’m blonde), I work in the area and I had time to kill. Was quoted $ 83 on the phone. They charged me 120 when I went to leave bc evidently the hairstylist did my hair a different way then the 83 dollar way, without asking me! Then I look at my hair and realize I STILL have roots!
So after getting convinced by my friends to call (I am not one to complain) I called back. first (before I said anything) I was put on hold for several minutes until the line disconnected, then I called back and got the voicemail. Finally after the 3^rd try I got someone and they said they would redo my hair. I went in the next day and the woman who did my hair (not the original person) was so rough yanking on my hair and head that I left with a massive headache, then she told me the previous person left a big chunk out of the back of my hair so she was going to fix it… lo and behold after she was done and after all that I had roots! ALL I EVER ASKED FOR WAS TO HAVE MY ROOTS DONE, HOW HARD COULD IT BE? ! Side note: the place is in a house and the coloring gets done upstairs (not handicap accessible) at a circular table with other customers sitting around. The table has a stained, dingy cloth (both days I went). So just in general, not impressed. Don’t waste your money when you could get much better service and environment for the cost.

Great place. Skilled colorist in Alex Hudspeth! And she’s pretty good with scissors, too. Great service and nice atmosphere
If stairs are an issue, call ahead. Otherwise schedule now!

Overall, my experience was ok. I have very curly hair and came in for a partial highlight and root touch-​up. I found it odd that you have to move to several different parts of the house for different types of work. For example, I had to go upstairs to a room with a circular table for my color… everyone getting their color done sits at the table together. Odd. Then we went downstairs to rinse/​wash my hair. The chairs were incredibly uncomfortable. I’m not sure if it’s because I’m short (5’2″) but man, I’ve never been so uncomfortable getting my hair washed. We went back upstairs for some reason, I don’t recall why but I know we went back down for her to dry my hair. It’s pretty rare for stylists to be able to get my hair to look ok unless they full out straighten it, but she didn’t…it was just frizzy. I don’t judge based on that since i’ve almost never met a stylist that could make my curls look good. If we stopped there, I’d rate a four star because the stylist did a good job with the coloring… what shocked me (and is the reason for only 3 stars) was the total. Partial highlights and root touch-​up and a hair oil was $ 220 BEFORE tip. Even if the hair oil was $ 50, that would have been $ 170 for the highlights and roots which still seems outrageous. I did not get a haircut, I didn’t get a style so I was genuinely shocked at the cost. Anyway, I haven’t been back (this was in February) but not because of the work, simply because of the cost. If it was less expensive, I would definitely rate it higher and be back.

I am so so so happy with my haircut. I had long, thick, dark black hair, and I was really scared about getting it cut. But my stylist, Monique, was simply amazing. She listened to everything I had to say before we started, and she was very receptive to my concerns/​wishes. But at the same time, she had a creative mind and knew exactly what to do with my hair. She has a really good sense of style, and she is willing to work with you to find a cut that would suit you.
The salon itself is very nice too! Its really well designed, clean, and has a great environment. The service is really friendly, and I love how they have turned an old house into a fancy/​modern salon.
After getting 10 inches cut, getting highlights, and a stylish haircut, I feel so great. I have never gotten so many compliments about my hair in my life! I highly recommend this salon, especially Monique.

I have found my HG salon in Maine. Amazing! I walked in there (hesitantly) after a complete disaster experience at Hair Excitement in Biddeford. I had gone in for a color (medium to dark ash blonde), and the stylist colored my hair what came out a level 4 or 5 shade which was bad enough, but only a «band» of my hair including my root, and put a toner only on the remainder of my hair. I left the salon with my hair two very different colors, very dark, with almost 6 inches of hair cut off and layered — which I had specifically asked for him NOT to do.
So after 2+ months, I finally got up the courage to go for a corrective coloring. An appointment was made with Alex and what she did with my hair was short of a miracle! She had to deal with the color correction, in addition to 1.5 inches of dark roots with lots of grey. Quite the job. And my hair is now absolutely gorgeous. I was thrilled with my experience from my first call to Acapello (Michelle is a lovely receptionist) to walking out the door at the end of my service. Incredibly professional and warm staff, beautiful and comfortable salon and setup, and they know their stuff! Alex is definitely top notch — in addition to the beautiful corrective coloring, she also blended the choppy cut I was given (literally chunks were taken out in the ‘layering process’ that i specifically asked not to have done at the other salon) — and she did it without sacrificing any more length. And I walked out paying far less than I thought it was going to cost me to fix everything. I will never go anywhere else in Maine again. Highly recommend. A++!

I went here with a bridal party to get out hair done for the wedding. All of the girls were really sweet and the salon was incredibly accommodating. They allowed us to bring champagne and have some mimosas as they did our hair. They also let us play music too! The bride’s mom needed nail polish to fix her nails and they let her borrow some, which I thought was generous.
In terms of my updo, I had no idea what I wanted and was really indecisive; however, my stylist, Steph, was patient and took me through every step to give me options as we went. My hair turned out beautifully!

True the entrance to the salon is very unsafe. Once you get past that, the interior is a terrific old house! The staff is pleasant! Becca works magic on my coarse thick challenging hair every time!!! Becca is very good at helping you find a color and cut that you will love! Go see Becca, you won’t be disappointed!

My husband got me a gift card here last year and I enjoyed it so much, he got me another this year!!! I went in for a body polish, facial and pedicure. It was the best 4 hours of my year! The atmosphere is so welcoming and relaxing. The staff is EXCELLENT and the treatments made me feel like a Queen for a day!!! Three days later, my skin is still soft and glowing! Thank you Bri and Monica!

This is the BEST salon I have ever been to. I cannot give enough praise to the staff of this salon.
For $ 115, you can get:
–cut, style, wash, dry ($ 35)
–highlights ($ 55 for partial foil)
–flat iron ($ 10)
–eyebrow wax ($ 15)
–makeup touch-​up (free– kudos to Vickie for a great job!)
Not convinced of how great this place is yet? Let me tell you how amazing my hair looks. I’ve been looking for a good stylist for years. Cassie is now that stylist. My hair looks amazing. I have never had so many compliments on it! It is just the right color and Cassie really worked with my hair to create a style that is very manageable while still being chic.
This particular Acapello is in an old house. It’s so beautiful and comfortable inside. The staff will take you on a tour and tend to you to be sure that you are enjoying your experience.
The range of salon services here is great and everything is reasonably priced.
I live in Massachusetts, but I promise you I’ll be headed back up to Maine every time I need to get my hair done. It is well worth the trip.