Inner Door Center

I was at a loss for my daughter who has bipolar, eating disorders, self harm and many other issues. They saved her life, she began to let go of her perfectionism and her issues with body image, and began to accept herself as exactly the lovely girl she is, after her time at Inner door. She told me so herself, it made a difference to a struggling person and she in the drivers seat now. My son goes to see one of the therapists for anxiety, and looks forward every week to these sessions. I cannot say enough about the quality of the people and their compassionate and healthy approach to helping people. Thank you to all at Inner Door.

This is an excellent institution, with fabulous and collaborative therapists who care deeply about each patient. While I don’t have an eating disorder– I came to Inner Door for couples and individual therapy for general anxiety and stress. Renisha (or Rae) rocks!
They also have lots of interesting classes! From yoga to meditation. Nutrition classes. All in all a nice place to center yourself!

I was in a very fragile mental state & was recommended to one of the Dr’s that support this clinic. I called to make an appointment with that Dr. & they neglected to tell me that he doesn’t actually work in this office. They told me that I had to see another Dr. in the practice first which I thought was odd since I don’t have an HMO but in my state I just accepted what they were saying & made the appointment.
When I arrived I was thrown off because the lobby had Yoga info all over the place & a very outdated cold feeling waiting room with a rickety wood bench for 2. I met with a woman called Dr. Melissa who I later found out is a Social Worker & not a Dr. of any kind & while our therapy session was fine I wasn’t sent to the Dr. I wanted to see, she asked if I wanted to start seeing her weekly & I told her no. I was very confused by all of this as I had made it very clear when I made this appointment that I wanted to see the other Dr. A couple weeks later I received a bill in the mail saying I owed $ 125 even though they told me before I came in that my insurance would cover it.
After phone calls to this place, my insurance provider (where I got the phone number) as well as directly to the Dr. I had wanted to see it turned out that this place was a clinic that specializes in eating disorders & they should never have even seen me to begin with. According to the Dr. I wanted to see (he’s the advising Dr. for the patients here as they can’t prescribe anything) this place should have given me his number right when I called & said I wanted to see him. I also found out that my bill had been ran wrong & I didn’t owe anything so the bottom line is, I felt like I had been taken advantage of in my fragile mental state. They gave me the run around, told me I «had» to see Melissa, billed me an extra $ 125 & then when I called to ask why they gave me the run around they blamed me for not telling Melissa I didn’t really want to see her.
I was able to get an appointment with the Dr. I wanted to see but due to summer vacation I had to wait 5 more weeks when I probably could have seen him right away when I tried & got sent here. It’s been a couple weeks since I found all of this out & I’m still upset about all of it so this Dr. is going to have his work cut out for him now!