Fifth Third Bank Branches

The staff is very kind and helpful at this location. They are only constrained by their corporation rules and regulations. Discovered today that they deposited my money into someone else’s account even when I had entered the correct account number on my deposit slip. It apparently was a coding error at their check clearing facility. This caused me to overdraw my account. I had deposited this check on ¹²⁄₁₇ and was told my funds would not be available immediately, I had to wait 24 hours. Its my money, sounds like I need a more curious bank that understands customer service. Again the staff at this location is helpful, just limited to what they are allowed to do to make a reasonable customer happy. All I can say is my account will be closing soon.

Wow. This is the slowest bank ever. My husband is a member here and we decided to open a joint account at his bank since I am thinking about switching to Chase (from PNC). He went in yesterday to see how long it would take to set up this account, since I’d be coming on my lunch break. They assured him that it would take just a few minutes and it wouldn’t be a problem.
So today I drove from Rochester Hills to RO to meet him at noon. Walked right in and sat down with an account manager. We explained what we wanted and I mentioned that I only had a limited amount of time. You’d think that this would make him be all business but you’d be wrong. This guy small-​talked with us for like 15 minutes, asking if we liked our jobs, how our honeymoon was, details about the wedding.
I started getting a little irritated, although I kept it held in. Then we reminded him that we just wanted a simple account to cash our wedding checks. So then he goes through 5 different accounts that we «could» have, mentioning that I should join ⁵⁄₃ and all this crap. Seriously, after this meeting, I would never put my money there. Finally after 45 minutes it clicked with him that I had to go. He printed out one piece of paper for me to sign and I took off.
Those few minutes? Turned into 2 hours for my poor husband. He didn’t get out of there until after 2pm! Absolutely ridiculous. If it’s not going to take a «few minutes», be honest about it! I can spare 2 hours some other time, or we could have figured something else out. I feel like they lied to us just to get us to come in, and I am NOT happy about it.

As far as bank branches go, this one is pretty standard. However, it’s in a convenient location on Woodward.
I’ve been to this branch several times and the staff has always been helpful and very nice.
Drive-​up ATM.