Went in for a turntable cartridge today, since I started listening to and converting my vinyl LPS /45s to digital form. Went to Almas when they were in Dearborn. Pat showed me several options in cartridges and mounted, aligned and calibrated my choice. Almas provides great service, always has. Thanks again Pat and to Almas hi-fi.
Vic D.
Place rating: 5 Southfield, MI
Almas Hi-Fi Stereo did the complicated installation of a 7.1 surround sound system in my home several years ago. I selected the equipment and paid for it a piece at a time until the system was completed, taking each component home as I paid for it. A couple days before the scheduled installation, Paul(the owner) offered to come out to my house and give it a look-over to prepare his installers for the job. After pacing off the room, taking measurements and the like, he told me that most of the speakers I selected wouldn’t work well in the space because of the unusual layout and construction of the room(it has three glass doorwalls and some very small spaces where the speakers would have to be mounted. I didn’t considerer this when I was choosing the equipment). He then suggested alternative models from the same manufacturer that had different cabinets and would work better in the room and be easier to install. The cost difference was negligible. I decided to take his advice. A couple days later the installers(employees, not contractors) came to my house and spent a good eight hours crawling around in my basement and attic working on the installation. Their work was flawless. The guys who showed up to install the cable the next day were dunderheads, though, and my system wasn’t working properly when they left. I couldn’t figure out why. That night, Paul called me and asked me how I like the system. I told him that it was great, except for the problem caused by the guys who installed the cable. Paul offered to come out to my house the next evening and see if he could fix the problem; I told him I’d be there at the appointed time. Paul showed up right when he said he would and started to poke around. It took him less than a minute to figure out what the cable guys had screwed up and only another minute to fix the problem. He then put the system through its paces to make sure it was working correctly, giving me some rudimentary instruction on how it all worked. He shook my hand, thanked me for my business and left. No charge. I know I could have gotten a cheaper system if I’d gone to a big-box store, but I thought a small business operated by the man who owned it would give me better service than a place like, say, Best Buy. I was right. If I ever have to do it again(and I am still living around here), I’m going right back to Almas.