I stop here every morning! I have been in line today for over 15 minutes! What is going on?
Thomas W.
Place rating: 5 Rowlett, TX
Nicest staff and best Starbucks I have been at. I would really recommend giving this establishment a try
Judy N.
Place rating: 1 Garland, TX
Slow service and cashier asked if we wanted whip cream and we all did. When we got our drinks the man said they haven’t got their whip cream in yet??? Why would you offer it and not give it?
Jason M.
Place rating: 1 Rowlett, TX
Worst Starbucks. Corporate needs to come here and clean house. Every time we go to this location we always have a problem.
Jon S.
Place rating: 2 Plano, TX
My wife and I drink here pretty regularly and I am always willing to give a business the benefit of the doubt, because of different management or employees at different times and shifts. But, this place… this place is ridiculous. On 4 of my 5 most recent visits my order is either done TOTALLY wrong or they don’t have common Starbucks supplies. Last week they didn’t have venti cups, ok no big deal. Today they didn’t have straws! Seriously?! Go to a nearby location and get some to hold you over, or just order your necessary supplies in a timely manner! This is common retail knowledge! I hate giving 1 star, so because of that they get 2. Bottom line: drive to the next Starbucks down the street. You’ll get there and get your order faster than waiting the unbelievable amount of time you’ll wait here… just to ask to have your drink remade correctly.
Sabrina P.
Place rating: 2 Rowlett, TX
I am a Starbucks fan, I don’t mind paying eight bucks for a coffee and a yogurt. I do mind however paying eight bucks for a coffee and yogurt when the service is slow, the bar is not stocked with milk or cinnamon, The staff looks right over me while I stand waiting for things that should be readily accessible. Not a good morning for them… Well actually not good mornings for them several times in a row now. It may be necessary to drive on down the road to the Garland’ Starbucks instead.
Carmen Z.
Place rating: 5 Garland, TX
This Starbucks is the closest to my house so I constantly go and always get the same drink,(Grande Caramel Frapucino). They have never messed up my order or had rude service. I legitimately have no complaints.
Clayton W.
Place rating: 1 Los Angeles, CA
Horrible customer service. Employees were talking about customers in a rude way. They managed to make me the wrong drink twice and they were not even busy. The employee that rung me up also managed to forget to give me a receipt.
April W.
Place rating: 4 Dallas, TX
I have always had perfect service from here in that they have never screwed up my drinks and humor me when I order from the Starbucks Secret Drinks Menu even when I know they are not technically supposed to acknowledge it. Yay. I took off a star because this was probably the least friendliest location i have ever been to and Lord knows, I have been to what feels like hundreds but, let’s not get cray up in here. The cashier lady was nice but the rest of the people working there… Just lacked the usual ‘bucksparkle that I love so much. Dare I say they might have needed coffee to put some pep in their step. In any event, no biggie. I’ll continue to come because they are the closest drive through ‘bucks around.
Alicia C.
Place rating: 3 Rowlett, TX
I have gone inside to get my drink to go and it has taken at least 15 minutes to get my coffee with only a couple people in front of me. Stay in the drive through. It’s much faster even if the line is really long.
Emily S.
Place rating: 3 Rowlett, TX
2 weeks ago I ordered blueberry oatmeal I dont check my bag till I get to work which is 10 more miles to n dallasm so when I open my bag and I see everything I need but the main ingredients blueberries I get a little pissed off watching my order being processed there are at least 3 to 4 people handing me different things first the coffee then the spoon then a bag then my credit card too many cooks in the kitchen and I end up without blueberries this does not make me happy cuz I paid for blueberry oatmeal so I’m just a little sick and tired of ordering and not getting what I want because I don’t have time to go all the way back and tell them they messed up would you please get your act together
Zaire M.
Place rating: 2 Austin, TX
While I love going to Starbucks, I do not like visiting this location. No matter what time of the day, I always experience slow service here. Apparently, they never have coffee and tea brewing for the anticipated crowd. There have been three instances where I’ve been told that they did not have any green tea brewed yet. While the barista did attempt to offer me another tea option, it was sad to see that they were not prepared.
Amy D.
Place rating: 3 Rowlett, TX
Pretty fast, pretty good, kinda seemed rushed. Food seems frozen and they just heat up not sure but taste like it.
Dan H.
Place rating: 5 Richardson, TX
Intro– good standard Starbucks! Service– nothing ever went wrong so I’d say good service. The staff was nice to me and often times I would have conversations with them. Guess they have enough time to talk since they’re pretty fast with service(: Food– Starbucks coffee is always good! As for the sandwiches and quiches, they’re a bit pricey but every once in a while I’ll get one! Good stuff, good stuff. Both of the foods are nice and tender and the tomato basil sandwich is one of my personal favorites. Conclusion– just your neighborhood Starbucks. Can’t go wrong with this standard!
Joe R.
Place rating: 1 Rowlett, TX
Apparently when tornado sirens are going off, it’s storming like crazy, and you’re trying to go in for cover, they lock the door and tell you to go somewhere else. What the fuck Starbucks???
Ralph S.
Place rating: 4 Lewisville, TX
Eh… it’s Starbucks. Nice staff, decent coffee. It’s a good spot to get togwther with clients.
Shelby R.
Place rating: 5 Garland, TX
I really like this location. The baristas know me and my family well and always make us the best drinks. And yeah it’s expensive, but it’s Starbucks! You’re paying for the quality of the coffee. The best part about this location is the baristas don’t short you on the caramel if you order am iced Caramel macchiato. My parents both order them upside down, and the baristas know to just go ahead and take the lid off their caramel bottle and go crazy. My parents LOVE it. And for me, I stick to a coffee Frap with soy milk. I’ve never had a bad experience at this location, and recommend it to everyone. Thanks y’all!
Luis Q.
Place rating: 4 Dallas, TX
I like the one on Dalrock better but this one is on my way to the Range
Leigh F.
Place rating: 4 Rowlett, TX
Prices are high… However with that said, all Starbucks are high. I do not come to this store much unless I am out of coffee. I get a Venti Pike Place roast. The coffee is always consistent. The employees are always pleasant. And every holiday season I come here seeking a present. The reason I give it a 4 star is for the overall price. Always been a fan no matter whenever I stop in to one somewhere.