Rowland Escrow

I have been a realtor for 20 years and I have seen plenty of escrow companies in my days. Rowland Escrow is one of the best!
On my most recent transaction, the sellers designated Rowland Escrow to handle the sale, in which I represented the buyer. The manager Rebecca assigned Susie to oversee our escrow. Throughout the 2 months escrow period, Susie has provided excellent service to me and my buyers. At loan document signing, she explained each page in detail to the buyers and was patient answering all their questions… can’t say that about many escrows out there.
I definitely would use them again, and I highly recommend them to anyone in need of escrow service!

I sold my house and the escrow was handled by Rebecca and her team. Overall, the entire process is Ok. Rebecca’s knowledge about escrow and title issues is very deep.
However, I have one complain about the escrow officer, Susie Liu. Susie was helpful but her work was not double checked before she delivered the final proceeds statement. There was a mistake in the final proceeds statement and she did not find it until last minute of the close of escrow. I was out of the country, so I was not aware of the error. I found out the error by checking my bank account. The final proceeds were a few hundreds less than the agreed statement. A few hundreds caused trouble at my attorney side since my attorney used this amount to split the proceeds and deposit them to another trust account. The mismatch caused by Susie has brought a lot of confusion at the final stage of house sale. I contacted Susie and Rebecca and asked them to honor the previous agreed amount in the final proceeds statement. They refused to do that. I have to spend quite some attorney fees to correct my Trust fund instructions and so on because of Rowland Escrow’s mistake, which I am not reimbursed for a penny.
Just FYI.

I purchased our condo a few years back and my experience with Rebecca and her whole team at Rowland Escrow was fast, easy to understand, and very simple. She and her staff are very personable and very knowledgeable. Good, Reliable services are extremely hard to find, but I can assure you, you can be confident in this organization to close your transaction without worries.
I would HIGHLY RECOMMEND ROWLAND ESCROW to anyone. If you would like to contact me about my experience and dealings with Rowland Escrow, please feel free.