MOCKINGBIRD OB GYN PA

Dr. Pagette is wonderful! She found a mass in my ovary. She performed a complete hysterectomy with the DaVinci arm. This was an amazing experience. I have 4 scars less than inch long and they are Angel hair thick. I was able to go to work 10 days after my complete hysterectomy. Dr. Pagette is someone I would recommend to my mother or daughter. Her staff is kind, and friendly to work with. The staff at Mockingbird clinic helped me get all of my paperwork arranged and pre approved so that I was able to focuse on getting better. Thank you Dr Pagette and Mocking Bird clinic for taking care for me.

I am so glad I found Dr. Pagette and her team at Mockingbird. My pregnancy was a HUGE surprise and being 41 and a high risk, I wanted to make sure I found someone who would take care of me as well as the baby.
The ladies at Mockingbird are AWESOME! From day 1 they made me feel welcomed. We have received wonderful attention. We haven’t felt rushed and questions have been answered.
Dr. Pagette is the kindest. She has been honest about my situation as well as personable.
I would highly recommend Mockingbird to anyone searching for a great, personable and attentive staff to have during their pregnancy…

I just called Mockingbird OB GYN with a question that EVERY patient /​family should ask:
Do you bill months in advance for all expected appointments /​delivery? YES.
I don’t know HOW /​WHY medical professionals feel that this is OK to do in 2015, using their monopoly power and taking advantage of the natural fears (rational and irrational) of expectant parents to demand payment MONTHS in advance and essentially coerce expectant parents into LOANING them money. It’s an absurd practice that should be illegal.

I have always referred to Unilocal whenever I was looking up a new business I wanted to try, but I have never left a review myself. That being said, I have never felt so amazed that I needed to create an account and leave a review other than for Dr. Pagette, and her amazing staff — Jennifer, Brenda, and Tammy!!!
My baby girl is now 3 months and this review is long overdue. I started out my pregnancy in Los Angeles, CA and moved back home to Austin about 3 months in. Being able to compare one Dr. to another left me more impressed with Dr. Pagette. The original Dr. I had made me feel very incompetent when it came to the many questions I had, regarding my first pregnancy. Dr. Pagette genuinely answered all of my questions, and I never felt as though I was bothering her with the list of questions I had. She also called back within a few minutes any time I called her after hours. There was a time I called around midnight, and I needed a prescription. She had it sent over to the pharmacy in no time, and I was able to pick it up within 30 min.
There is a list I could go on and on about for her and her staff. There was never a bad visit and I genuinely loved going in for every appointment. My mother in-​law even joked that she wanted to get pregnant again so that Dr. Pagette could be her Dr. I even found myself crying the week after giving birth because I missed seeing Dr. Pagette every week. (I’m sure some of that was due to the crazy hormones too.)
All in all — If she is still running her practice on baby #2 I will definitely be happy to be her patient again.

My wife and I tend to use Unilocal for almost everything. I figured I would write this review from a male perspective. However, my wife reviewed it to give it the final approval. You can tell from my profile I do not write many reviews, but was so pleased with our experience I had to.
My wife and I recently welcomed a baby girl into this world. From the beginning, Dr. Pagette and her staff were very welcoming and helpful. It got to a point were they knew my wife would arrive first for her appointments and I would arrive shortly after. Upon arrival they would then promptly show me to the room my wife was in. I was appreciative of this. Some reviews do not seem too happy with Dr. Pagette’s staff, but it looks like those reviews are from a couple years back. Tammy, Brenda, and Jennifer were all great.
As a first time parent I had tons of questions. Dr. Pagette always found the time to answer them and not make me feel like a complete moron. Believe me, I asked a ton of questions. Dr. Pagette always treated my wife and I very well and took the time with us. I know understand how appointments can get thrown off schedule. When you have someone like me in the room asking questions or other emergency situations it happens.
As a new parent with a lot of questions I found Dr. Pagette’s response time to after hour challenges very prompt. On three occasions I called Dr. Pagette’s office after hours and spoke to a live person who then contacted Dr. Pagette to follow up with us. The response time and after hours service was helpful. As a husband I found it comforting to know I could call the office after hours and would then receive a prompt call after. Believe me, this helped put me at ease.
The office environment is nice and clean – not much to comment on here. As someone who works in education I like the fact that Dr. Pagette mentors future health care professionals. Dr. Pagette and her staff always, I mean always ask permission first if a medical student can observe your appointment. If you do not feel comfortable, no worries, just say no. My wife and I though are firm believers in mentoring, educating, and provided learning opportunities for future medical students — and all students. We all have to learn somehow! We did not mind and actually got to know some of the medical students.
When it came to the actual delivery Dr. Pagette delivered our baby girl. In the hospital she was very friendly and on top of her game. Additionally, she came by and checked on us multiple times throughout our stay. If and when my wife and I decide to have another child Dr. Pagette is our doc, no question, no hesitation. Thank you, Dr. Pagette and staff for a great experience!

This is more of a comment– not a review!
I called Mockingbird Clinic in search of an appt. Jennifer answered the phone and was super friendly right off the bat. She gave me all the information I needed to know and even asked about my insurance to make sure I was in network so I wouldn’t encounter any additional fees! When she gave me available dates, I mentioned wanting to get in quicker and instead of giving me an «oh well» attitude, she explained why they were all booked up and gave me a referral in case I really needed to get in quickly. She went above and beyond my expectations and her customer service will make me come back! Thank you Jennifer— I really appreciate you!
I couldn’t give 5 stars because i have no real «experience» here but if they’re anything like Jennifer, they deserve 5!

Pagette did a great job performing my breeched c section. Girls are friendly at desk. My only complaint was that I was not prescribed birth control at my 6 week post check up and am now having difficulties getting birth control due to my insurance change that mockingbird doesn’t accept. Should have been prescribed.
Overall, I enjoyed my experience.

Before you read this review, let me first say that I’m a very high maintenance client and it takes a great deal to please me.
My friend who had a very complicated and high risk pregnancy, recommended Dr. Padgette to me 8 years ago.
I’m very satisfied with Dr. Padgette and the stuff.
Dr. Padgette is very knowledgeable and accommodating. Girls at the front desk are nice and personable; they know me by name and sometimes even on the phone before I say my name, they already know who I am. Dr. Padgette delivered my first baby and she made the entire process fun, smooth and easy on me — always eager to answer questions and address concerns. Almost a week after the delivery, I was running a fever and I had to call the office after hours. She called me right away and spent time with me on the phone to diagnose the problem.
If you’re looking for a good doctor she is the one!

My wife is 28 weeks pregnant and has been seeing this doctor entire pregnancy and enjoyed every visit. We went as a family every time. Our 2 kids love being a part of this pregnancy and watching the ultra sounds. today we had a 2 hour wait and my kids got a little rowdy also accidently opened wrong patients door when returning from bathroom and that patient complained to doctor. After getting home from visit nurse called and told us the doctor said we could not bring kids anymore and my wife needs to come alone. I know this is normal for most people however not for us. We go everywhere as a family and my wife wants us to be there with her. This upset my wife so bad she started crying. I called doctor back to explain the importance of bringing our kids and promised we would keep them in line and nurse did not care. I said we would need to switch doctors if they will not welcome our children and the nurse did not care she told me how to switch doctors. I am just in disbelief that after 30 weeks of pregnancy this office would rather lose a patient than allow kids in there office. They deliver babies. You would think they would be family friendly. Now we have to find a new doctor and start all over this close to delivering our baby. Not happy with this office at all

I’ve been meaning to write a reivew for awhile but with three kids life gets pretty hectic. With that said, Dr Pagette has been my OB for all three of my kids over the past 6 years. That alone should speak to how highly I recommend her and her office. When I was pregnant with my first I randomly picked an OB and I’m so glad that I chose Dr Pagette. She has always taken time to answer any questions and address any concerns I’ve had. She never minimizes concerns or questions and has a positive and reassuring presence. I would recommend her to anyone! She delivered all three of my babies and I cannot say enough positive about her.

I have been a patient of Dr. Pagette’s since I was 16– roughly 8 years. I absolutely love her as a doctor and I think she is great. This is for her staff.
For the past month I have been trying to get in to see her. This should not be hard to do as I have been a patient for so long. My first appointment was October 1^st. I drove 20 minutes and was told that Dr. Pagette was running two hours behind. Not a big deal, except it would have been nice to receive a phone call before I had to drive. I rescheduled another appointment for today, October 22 at 11:30. I got there 5 minutes early and signed in. No one spoke to me. The girl in front of me was playing on her phone and showing the girl next to her pictures. 10 minutes later I got asked to sign a form about my insurance. 30 minutes later Dr. Pagette’s nurse comes to me and says, «Dr. Pagette is running two hours behind. Would you like to wait or reschedule?» I explained that I had already been through this 3 weeks before. She apologized and was sincere about it. I was more frustrated with the ladies at the front desk. I explained that I did not have time for this and that I would call back later. I left. This is absolutely ridiculous. I believe her staff is overbooking the patients! In fact, her nurse explained that they were very overbooked today.
Also– I have been trying to get in for my annual exam so Dr. Pagette can provide me with 12 month prescription for my birth control, my birth control prescription ran out at my pharmacy back in September. I have had to call Dr. Pagette’s office twice to get two more months worth of my birth control before she let’s me continue on with another year because she needs to see me first. When I called, I was placed on hold for over 10 minutes, and their phones kept hanging up on me. This happened twice. When I finally was able to speak to someone, they promised they would send over a new one month prescription to my pharmacy. Great! I no longer cared about being hung up on because I had a solution… Except it didn’t happen. I had called Mockingbird on a Friday morning. I called HEB that evening to check on the status of my refill. They hadn’t received anything. I had to call Mockingbird again the next Monday to get my refill. So unorganized, and it doesn’t seem like the staff cares at all. Which is crazy because Dr. Pagette absolutely does.

Dr Pagette is everything that you could hope for in a practitioner. As a nurse, I picked Dr Pagette from many local OBs because I felt like she was available to her patients, always aware of all aspects of her patients and easy to talk to. She is respectful and down-​to-​earth. Now as a patient, I appreciate greatly her extensive knowledge and experience.

I absolutely adore Dr. Duncan! She is the first gynecologist that I have had that actually stays in the room longer than five minutes! EVERY appointment I have with her, she takes the time to talk to me and explain what is going on. She is thorough, patient and a real sweetheart. I have recommended her to my girlfriends and my friend has an appointment with her in a couple of weeks! The practice is in a nice area and the office is very nice. I never wait longer than 10 minutes and she is always available when I call and need to talk to her about something. She actually calls back with test results, not the nurse! If anyone is looking for a new gynecologist, give her a shot. You won’t be disappointed!

Dr. Pagette is amazing! She is a master at medicine and patient care. She’s an extremely educated, smart, compassionate, caring, respectable, gentle, and reliable doctor. She’ll NEVER let you down. She addresses all concerns, she listens, she’s down to earth, she’s sincere, she’s the BEST!!! I have seen just about every single OBgyn in Round Rock.

Dr. Pagette and her staff are amazing! This is my first pregnancy and before my first appointment, had some complications and they were beyond accommodating to my calls, questions and concerns. This is exactly what I was looking for in a practice. My husband and I never feel rushed, she answers and thoroughly explains each part of pregnancy and just when you think you are about to ask a «stupid» questions, she reassures you that it’s not, which is comforting! My husband loves her and the nurses and we look forward to the rest of our pregnancy and future pregnancies with Dr. Pagette.

I have been a patient of Dr. Pagette for 1 year. 2 visits. I love that she takes ALL THE TIME IN THE WORLD … when you are with her. Never rushes you. Her nurse has been wondeful too.
Today, I spoke with Jennifer … who helped me with medications. she went over and above.
Thank you all!

I would never recommend this OBGYN practice to anyone! My doctor can never remember anything about my pregnancy, the staff is rude and on the 3 occasions that I have called to speak to my doctor I have been shuffled off to her assistant, who clearly acts like she could care less! I understand doctors are busy, but a return call would be nice! This has not been a pleasant experience and can’t wait to deliver so I can be rid of Mockingbird!

Dr. Pagette delievered my firstborn at Round Rock Medical Center. She was professional and kind. She did a perfect job of explaining to me the progress of my labor and the state of my child, how she was controlling the situation, and what I needed to do. When there were opportunities for decisions, she presented the options to me and patiently waited for instruction. I feel she was gentle in her delivery approach as opposed to a hurried or agressive approach to treatment. Dr. Pagette helped make a special day a wonderful experience.

I have been going to Dr. Pagette for almost 5 years now, and I really like her. She was recommended to me by a friend when I was pregnant with my last child. She is a great doctor. She is proactive in her patient care and really listens to what you have to say. She will spend as long as necessary to discover all your symptoms and diagnose any issues. I am actually about to have my second surgery with her and I trust her completely. Her staff are all awesome, friendly and willing to help with whatever you need. You know how some doctor’s offices and staff can not be bothered? You will never feel that at this practice. They just moved to a really nice office and she now has another doctor in her practice too.