I have an old wormwood box clock with Westminster chimes. Just moved it from Huntington Beach to the north side of Austin. I took my clock to get tuned and cleaned a little. I don’t think much was wrong with it, but the chimes were a little flat! Mr. Russell managed a one day turn around and did a great job! Just today hung it on the wall and it sounds marvelous! I just want to say thanks to Mr. Russell for his great care in tuning my old box clock! If you live in the area, I highly recommend Mr. Russell and his work. He seems to have a true love for his old clocks!
Rick l.
Place rating: 5 Austin, TX
I decided to have 3 German wall clocks restored as a surprise for my wife for our 10th anniversary. All 3 had belonged to her parents and had been stored for 20+ years. They all needed wood trim repairs as well as the mechanism cleaned and whatever clock repair people do to get the clock to keep good time. Patrick’s reviews are why I called him. He was very nice and answered all my questions and I had a good feeling about him, so I took all 3 clocks to his business. I told him that I was very concerned that the clocks were restored properly because of the sentimental value they had for my wife and that I had hoped to have one ready by our 10th anniversary. He spent an hour explaining what type of clocks they were, how they worked and what he would do to restore them. He quoted what seemed to be a fair price and then mentioned how busy he was but because of the special occasion he would make sure the first clock was ready by our anniversary. I picked what I thought would be my wife’s favorite and left feeling like I got lucky finding Patrick. When I picked up the clock a couple days before our anniversary I was very happy. The finish was great, the delicately carved trim that had come off was back in place like new, the chimes sounded unbelievable and the clock mechanism looked new. It has been hanging on the wall for over a week and is keeping great time. My wife was completely blown away and we are looking forward to picking up the other clocks when there ready. I would highly recommend Patrick. He is one of the good guys
Juan E.
Place rating: 5 Round Rock, TX
I dropped off an anniversary clock for Patrick to repair. He gave me an estimate, called me when some additional work was needed and had it ready when he said he would. Patrick has an impressive collection of clocks at his business and its clear he loves what he does. I would not hesitate to recommend Back in Time.
Wesley R.
Place rating: 5 Round Rock, TX
Superb Service, Highly Recommend! A++++ Customer Service, would definitely use again and refer to others! Recently, I decided to have a wall clock that’s been in my family for years repaired. I found Back in Time Clock Repair in the yellow pages and hired Mr. Russell to repair our clock. I inherited this years ago, but it had never worked and was really only a wall decoration before. I’m very pleased with the repair. I didn’t even know my clock chimed, but it’s now in tip top condition and keeps perfect time. I found Mr. Russell to be very careful and patient even taking the time to show me other intricate clocks he was presently working on. I would highly recomend this company and am very satisfied with the excellent workmanship! Will definitely use again! Thank you! I noticed he now has a website which was really beneficial and it’s listed in the top of the ad, worth checking out. Super nice guy and very honest! I don’t give out 5STARS unless they are justified!