Classic Collision of Carland

They did excellent work on repairing my s2000. The negative review is not based on their body and paint work.
When I picked up my car I found out the drivers side lock was broken. I’m not sure whether it was tempered with or what, but they offered to replace it at no cost. On my way home from picking up the car, I found out that the hardtop latches were unlocked. You do NOT need to take off the hardtop to a convertible when repairing a front bumper.
Following the repair, Robbin was supposed to call me 30 days after i picked up my car, to allow to paint to fully cure, so the car could go back to them for a clear bra installation. Not only did she never call me back, but she never called me back even after I called multiple times within a two week window and leaving her multiple messages. The customer service was completely atrocious. The front desk phone operator felt some embarrassed and said she would tell her manager if it continued. After she finally picked up, she basically gave me the phone number of the guy who does onsite clear bra installation work for them and told me to set it up with him.
I hope Classic Collision reads this review and takes time to address the issues within their staff. I will not be returning to them again.

Took my daughter’s Subaru there for work on 2 doors.
Outstanding service and quality of work. Kept me informed. I worked with Erick. Everyone there was polite, accommodating, and professional. I recommend them.

I am updating my last review. They have rented a car for me last week but despite the promise that they are going to give my car back at worst, today, they say it is not going to be ready until tomorrow evening. My suggestion is never trust what they say because when they told me the car was in the paint shop it really was not and it went there yesterday one week later so they can straight lie to your face. Go check on your car regularly at least once a week, phone call would not do the job. Especially if you need your car by a certain date tell them you need it earlier than that and never be honest with them.