Precision Tune Auto Care

This place is a shady place to get your car fixed stay away from them run as far away in

Justin is a Great Service Manager. He listens attentively, explains/​educates people like me who are smart, but do not understand auto mechanics. He advises well on Priority items versus «keep this in mind for future» ones. He is patient, kind & accommodating. So glad I found a place I can rely on!

I went here about 9 months ago for an ‘oil change + free checkup,’ which miraculously yielded a $ 400+ fix that needed to happen immediately, and I was highly pressured into getting that day. I was warned that my car would collapse internally if I did not get it done and my 10-​minute drive home would probably not happen. I respectfully declined.
After driving home, to work and back for the next several weeks, then a 4+ hour trip to Iowa, and back, trips to work and back for several months, and another 5+ hour trip to Iowa several months later (where I got a new car), my car still had not been destroyed by whatever ailment it had.
Precision tune auto care e-​mails me constantly (and thus far I had been too lazy to unsubscribe), so when I needed an oil change a couple months ago, I meant to go to a place I had received a gift card for in my e-​mail, but I accidentally made an appointment here.
Mistake.
My new car apparently needed special synthetic oil, which the employee ‘proved’ by printing out a piece of paper with gibberish on it that I didn’t understand. What I did understand was that I was going to Iowa for Thanksgiving and needed an oil change done within the next day so I ponied up $ 60 instead of the $ 20 it should have cost.
I asked my father at Thanksgiving about it (since I got the car from them) and he said they had never used synthetic oil in the 2 years they had it and it didn’t need it.
So, congratulations, your annoying e-​mail ‘reminders’ reminded me to write this review.

Miguel the mgr is top notch and way above what I’d expect from a same day repair place. I got my alignment done in under an hour as promised for $ 53 out the door. Very pleased!

I have been bringing my 2000 Toyota here for many years. They have the best deals on oil changes (especially if you use their coupons) and all of the other services are very competitively priced.
The guys that work here are friendly, and I’ve never felt taken advantage of as a young woman who doesn’t know much about cars. Plus the waiting area is nice and clean. You are free to watch whatever you want on TV and they even have complimentary Keurig coffee.

They were the only place in town that offered to help me at such short notice! Will be coming back here for sure.

Unless you’re getting an oil change, I’d stay far, far away. I brought my car here to get the alternator changed (the car was dead, so I had little choice in the matter), and was quoted $ 400, parts and labor. The alternator itself was $ 150 (a markup of $ 50 from Autozone’s prices), leaving a $ 250 charge to replace it. $ 250 for a job I can do myself with three wrenches in 20 minutes (knowledge I didn’t have at the time, sadly). Thankfully, I called around and was quoted $ 250 for the whole job at a store a block away, and the manager matched the price (still a ripoff considering the technicians are paid $ 10/​hour). If I hadn’t tried to find more info, I would have been taken for a ride.
Best of all, the replacement alternator’s bearings have failed a year and a half later, conveniently just after the warranty expired. There are much better places to get your car fixed.

This place is hit or miss. I’ve had OK experiences with oil changes, but my most recent visit has been a realy doozy.
I brought my car in because the check engine light was on. They ran the daignostic, and of course it’s a $ 500 fix. I have an extended warranty on my car, so when I brought it in I gave them all the information. They were supposed to call the next morning when they heard from the insurance and by 11:00 I still hadn’t heard anything. So I called them to get the scoop, and they hadn’t even called on the warranty! Apparently the guy who took down the info wasn’t in yet… Couldn’t they have called me? Overall, I’d say the communication is very poor and if you’re a woman they don’t always treat you the best, like most car places.

Fantastic service. I don’t remember the last time I went to a mechanic and wasn’t pressured to buy all sorts of unnecessary services. As someone who doesn’t know a ton about cars I really appreciate how they don’t pressure you into buying useless services.
On top of that the customer service is good (as is the coffee in the lobby) as is the work quality.
I know where I’ll be going to get future oil changes and maintenance for my car.