JCPenney Salon

Kirin did an AMAZING job!!! I LOVE my new hair style. I am not one to get my hair done and I decided to get an ombré. She really took her time and asked me questions to help figure out what I like and exactly what I want. I have received so many compliments on my hair. It is absolutely worth the money! Love love love my hair.

THIS IS A SHOUT OUT FOR THE JCP SALON MANAGER IS ROSEVILLE !!! Crystal is her name and what an amazing stylist she is !! I don’t know where to begin with her ! This gal has so much knowledge and personal experience in this field (35+ years) I have seen with my own eyes women walk into the salon with damaged or badly cut/​styled hair, in TEARS, and she completely takes over the situation. She explains in detail what she’s gonna do, and then TRANSFORMS them beyond their expectations ! You’ve never seen such relief in their eyes. you have to see it for yourself to get the full impact. Do I recommend Crystal and the JCP salon she manages? HECK TO THE YES !! Just talk with her when you come in and SHE WILL TAKE CARE OF YOU. Also, she’s easy on the eyes as well.

I definitely want to give five stars to my stylist, Laura, at the JCPenney Salon in the Roseville Galleria! I went there for the very first time this past Friday and was so fortunate to get Laura! She is so lovely, warm and kind and she made me feel very welcome from the moment I got there. I was a bit nervous about coloring and highlighting my hair because of a previous bad experience, but she sat me down for a consultation and patiently went through different books with pictures, and showed me different swatches of hair color options. She really took the time to allow me to communicate exactly what I wanted and made me feel reassured that she completely understood!
From the relaxing hot towel treatments, to the soothing, conditioning scalp massage, I felt like I was given the spa treatment! Needless to say, my color and highlights came out EXACTLY the way I wanted, the color is gorgeous and the highlights look so natural! She also gave me a fantastic haircut and blowout and I left there feeling like a million bucks! :-) I highly recommend asking for her if you’ve never been. You will love her and also love what she can do for you! By the way, she’s the #1 stylist in her district!

Every woman knows you follow the hairdresser and not the location. That’s why I decided to give this location a shot when it came to its hair studio. The hairdressers seemed young and trendy and I’m new in the area. Boy did I waste my time!
It’s in very poor taste to cancel an appointment with a brand new potential client in the hair styling business. Especially if you cancel it the same day of the appointment only a few hours prior.
I was looking for an easy accessible hair studio but this place will never earn my business or any of my friends. It’s a blemish on a really great store.

This rating is for the salon :
I have been going to this salon now for many years but the last few experiences have been so unprofessional and unpleasant that i will not go back. Two weeks ago i got my haircut, asked for a layered bob. It turned sooo horribly done, i could not believe what was done to my hair. Mind you, i have asked for this same haircut twice before and it turned out great. I had to go back three times after my initial haircut to finally make the cut decent enough for me not to feel horrible about my hair. After the first cut a few different girls worked on my hair, i genuinely feel like these people dont know what they are doing, why should it be so hard to fix a cut and make sure it looks decent? They went to styling school for goodness sakes. Luckily, i did not have to pay for the times that i went in to get my hair fixed, but only after stating that i should not have to pay again to fix what i already paid for, when i spoke to the manager she said «this time you dont have to pay but next time you will have to pay.» It would have been more professional of her to sincerely apologize and assure me that they will do their best to fix their mistake, but i did not get that. I am so disappointed for two reasons: i have really nice hair but the cut has ruined it until it grows back, and secondly i have been loyal to going to this salon but did not get the customer service that i deserved.

Kathy at the salon was amazing. My hair had been butchered by another person at another salon, and she just made it look so perfect. I am so excited to go back in a month and continue to have her work wonders on my hair.

This review is for the SALON…
I absolutely love this Salon, well, I absolutely love my girl that is. :) She is the ONLY person I have found who can properly achieve the correct color and cut that I desire. She is amazing! It is always very difficult to find new stylists when you move, and being a Military Spouse, I frequently have to find new options every time I move… I went through 5 other salons before settling on this particular location. As a matter of fact, heading in this week to get a root touch up!

I love JC Penney salons. When I moved from Fairfield to Roseville I was worried that I wouldn’t find another stylist I’d trust to perm my hair. I made an appointment with Kathy and she blew me away. If you’re in search of someone who can do a great perm please see Kathy. I have long thick hair and I love to keep it permed but it’s very hard to perm because of the length. She was able to give me perfect ringlets. it was hands down the best perm I’ve ever had. this woman knows what she is doing. I went back a few days later after the curl had settled and got a haircut and a p.m. shine treatment. Both turned out great.
the prices are very fair. I paid 90 dollars for my perm which is cheap for long hair, 15 dollars for the p.m. shine and I think about 22 dollars for the cut. you can’t beat that.

This review is for the Salon only so please keep that in mind!
I decide to try this salon while I was on a business trip up in Northern California. The salon is located within the JCPenney itself, and with a horrid past experiences with Regis and Mastercuts, (the two salons located within the mall) I decided to give the JCPenney Salon a try.
Wonderful and Professional!
I spoke with the Salon manager Crystal when setting up my appointment. She was not only very curious and outgoing but a joy to talk to. She knew exactly what I was referring to when I had inquired about an oil treatment that I had thought was too trendy to be known in this part of California.
My hair came out wonderful, and I will be returning to this salon every time I am in the area.

Salon Review (store is great)
Lame…
Couldn’t even get in to get my hair cut! The older woman at the front desk was very rude. She became agitated with me when I asked about pricing and when I was trying to decide if the appointment date/​time would work for me. I could not have been standing there for more than 5 minutes total. There was no one in line and two other people helping her at the front desk. When she started getting uppity with me and tapping her fingers and staring off, I said never mind. I am not usually one to walk out of a store offended… but I did.: (Also, I did not see anyone leaving with a particularly great haircut.

The Salon: Christy Rocks! It was my first visit and so impressed! The whole staff was great! The manager Chrystal was very helpful also. My hair looks amazing! Christy really listened to what I wanted, and was so professional. She thanked me a couple of times which made me feel appreciated. I have been to other salons and was never thanked for the tip or coming in. I will tell everyone I know.

Always fun to shop here. I like visiting Yolanda in the salon. She’s always been great at hair color!

This review is just for the salon. I love the clothes!
I have been to see Suzanne twice and won’t go back again. The first time, the haircut wasn’t bad. I had some long damaged permed hair from another salon (we won’t get into that) and desperately needed fixing. She cut it medium short and it turned out pretty good; my DH laughed and said I looked like Dorothy Hamill, but I liked it. 6 weeks later I go back in after having been rescheduled twice to the last appointment of the day, which looking back was my first mistake.
I sat in the chair and told her to cut it exactly like she cut it last time. She had no idea how she did it last time (come on, even my dog groomer keeps notes!). I said okay, just cut it like it is but shorter. My second mistake. During my whole appointment, she was distracted, bitching about the other stylists in the salon, her family, her life, etc. While she was cutting, she kept leaving to chase unattended little kids around the salon that belonged to someone being seen by another stylist. HELLO, I’m over here! I wear glasses and am blind as a bat without them so I couldn’t really see what she was doing while she was cutting. When I finally got a look at the back, it was boy-​short and choppy. Her attempt to style my hair consisted of putting some mousse in the top of it and telling me that «it didn’t want to» be styled. wtf? It took me 13 weeks to grow out. Never again.
The only reason this got 2 stars instead of 1 was because the first haircut was acceptable.

Go see kendal jolson in jcpenny salon… she is amazing. I am a hair stylist and I learned a lot from her and when I am in town kendal is who I am booking with for my hair. She is Amazing!!! she knows all about fashion trends with hair and styles.

My most recent JC Penney experience was last month. I got a coupon for a free haircut at their salon as part of a promotion when the new wing opened in the mall.
Another friend of mine got the same coupon so we walked to the salon, took one look at the hairstyles of the «stylists» and decided to leave our coupons on the floor for some other poor soul to find.
The lady behind us was trying to decide who she hated the most in her life and booked an appointment for her mother in law. [for real]