MB Tech

Good customer service, knowledgable, and reasonably priced!
Instead of going to the dealership to get my engine repairs done, I come here to get the best deals. It has save me tons of money and the best part is that they always use Mercedes parts! I usually call ahead of time and make an appointment and they are always available within the same week or even the next day. They are pretty fast with the turnover, but, of course, it depends what you are getting done. I’ve gotten things like my brakes changed, car serviced, etc.
The office itself is small but there is a lounge area and clean bathroom.

My parents directed me to this location because they supposedly really know MB cars. My MB was past due for an inspection, so I brought it in. My brake lights hadnt gone off yet, but they told me my brakes were going to give out anyday, and they recommended changing them. They also informed me that I was showing excessive wear on the inside of my tires and that I needed to replace filters, etc. Not sure if these items needed to be repaired immediately or not, but I had them replaced anyway and they honored the 10% discount as a first time customer. All in all, fairly good experience.

Best place to get your Mercedes fixed! I live an hour away now, but I still take my car to MB Tech. Their customer service is superb. Angela, the receptionist, is attentive & knowledgeable & all of the mechanics are also friendly, prompt, and honest. Their prices are also extremely reasonable! I wouldn’t say «cheap» because MB parts are never «cheap,» but I would say that they’re affordable. I will always return to MB Tech!

I recently bought a new car. It was past due on it’s transmission flush, and I wanted to get it done. I searched in the Mercedes forum for a good mechanic in the LA area and MB Tech came up. I decided to give them a try. I liked the idea that the owner was a tech at MB for 20 years. I called them and they quoted me a price that was lower than the last couple places I called and he said bring it down! I am glad I did!
They are very clean and professional. As soon as I pulled up a very friendly mechanic came up said hello and started working on my car right away. I asked the woman inside if there was any way they could give me a little break on the price and she told me being I was a first customer I was getting 10% off all parts and labor, so with that their price was now right on par with the lowest price I found!
I was able to watch them work on my car, and they did a very nice professional job, they took their time even though it was late and I was the last job. One thing I noticed which I don’t see often is they spent time actually cleaning up the bottom of the car where any fluid could have been. Again they didn’t rush at all.
While they worked on my car they talked with me, explained what they were doing, and how things on my car worked, IT COULDN’T HAVE BEEN BETTER. I am very picky with who works on my cars. I am a car nut, and they are my babies. I felt so good here I even went into the waiting room for a while and usually I watch the whole thing (Previous mechanics have made a lot of mistakes I’ve caught before).
Overall I would surely come back here, and will the next time something is needed. I am glad the guy from the forum took the time to refer them, and I will do the same. Clean, honest, friendly, fast, and priced well. Does it get any better? Sorry if I’m rambling on! :)

Looking for a regular MBZ repair shop in my area, I was hoping this would be a good experience but what am I thinking — reliable + honest MBZ mechanics are few and far in between… Lucky me, I have my usual guy but he’s all the way out in Thousand Oaks, 40 mi away which my car won’t make it to.
PROS:
The only pro is that the waiting area has wifi and it’s clean.
The receptionist, Angela was friendly and so was Matthew when I called to check up on my car. Sonny was easy to communicate with.
CONS:
I called my regular MBZ specialist (whom is trustworthy) and found that Mb Tech really overcharges. Also, after Mb Tech gave me my estimate, I inquired about the new customers 10% off parts and labor and they said the parts already included 10% off in the prices. Truth be told, I think that was just an excuse for NOT honoring the full new customer discount.
I had told the owner that if I was happy with the experience (with prices and the job), I would come back + recommend more business to them. Unfortunately, I left feeling really upset and ripped off.
Overall:
Service: ³⁄₅
Honesty: ²⁄₅
Ambiance: ³⁄₅ (clean)
Note: They charge a $ 95 diagnostic test which is waived IF the work order is performed.

Found this place just driving by. Ever since that lucky day, I’ve been returning ever since. These guys know their stuff and is quick and precise. Their receptionist, Angela is friendly and nice. She seems always pleased to help.

I’ve been dealt with this shop many times, and have not experienced any problems with them yet. The girl at the desk (Angela) is always very nice and helpful, and Henry & the other mechanics have been very good to deal with as well.
The prices charged by the shop appear to be on the reasonable side, the work gets completed on a consistently speedy basis, and I’ve never gotten the vibe that the people at the shop were trying to screw me (whereas I’ve gotten that bad feeling *many* times at other shops). Every time I brought a vehicle in with an issue to be addressed, the problem was noticeably gone when I would come back and drive the vehicle home (e.g. transmission rebuild, engine mount replacement, etc.).
Although the shop specializes in Mercedes Benz, they also service vehicles of other makes. My confidence in the knowledge and abilities of the mechanics was boosted when I brought in a Ford sedan that was suffering from coolant overflow problems. I had first taken the car to a different shop, whose «solution» was to replace my thermostat and coolant hoses. Neither action solved my problem.
I decided to give MB Tech a shot at fixing my Ford, and they did not disappoint. The quickly figured out the problem was caused by a faulty radiator cap. In other words, they actually fixed the problem, while charging me much less money than the shop that did NOT properly fix the problem.
Needless to say, based on my experiences, I still continue to patronize MB Tech, and I no longer bother going to the other shop (whose mechanics clearly don’t know WTF they’re doing).

what you get is Professional diagnostic. I was having suspension problems with my E350. Henry did timely repair. 12 month warranty. Fair price.

When MB Tech moved from their location on Garvey Ave. in Monterey Park to their new larger facility on Valley Blvd. in El Monte, Wife and I followed them.
Recently the new Operators (Benz & BMW repairs) who continue the same business at the same location on Garvey sent out promotional flyers and even placed one on our Benz windshield. Their ads are nothing to sneeze at either, but we rather prefer MB Tech.
All MB Tech’s staff members are great, especially Sonny. He is definitely superb.
That reflects the good company Management.
We would recommend MB Tech to our friends and customers.
Tom S.
Business Owner

I had to get headlamp (or was it headlight) replaced here. They quoted me $ 25 over the phone, brought it in, they replaced within 5 minutes. Very happy with the service based on my one time experence

gary is very professional. i been refering friends /​customer to him for the past year. and i get nothing but good feedbacks from my friends.
keep up the good work !1

Don’t go to this repair shop. They ripped me off. I’m very shocked that the average rating for this place is high. My dad usually fixes my car, but he decided to let MB Tech do the repairs this time around based on a recommendation.
1. They’re expensive for not being a dealer.
2. They take advantage of you if you don’t pay attention. When we went over the list of completed repairs together, we came across an item they didn’t complete that they already charged me for.
3. About a week after I took the car, it was leaking oil. I got my dad to check it out and they put USED motor oil into my car. It was so dark and chunky. We were shocked that they charged us for this. On top of that they didn’t use the right washer to secure the bottom of my car, so that explains why my car was leaking. They used an old washer. You would think if you are paying so much, you would get everything new.
Go somewhere else that you can trust with your car.

If dealer is as cheap and honest as these guys, Mercedes would sell a lot more car. They have serviced my cars for the last 5 years (since old location), and the repair & cost is just as much as my dad done on his Camry.
They used to be near my mom-​in-​law house, so on the way to pick up or drop off the kids, I stopped by to have them worked on my car, big or small jobs, to the point where I didn’t bother to ask for price up front.
Now that my kids are in school (I live in OC), so they’re out of the way. Small jobs and services are being done by dealers (don’t trust local Benz Indy shop in OC, all the one I found so far are crook just as dealer). Only big jobs that I set aside time to take it to them.
Being raped by dealer (FJ) for every visit, even for lame job as services.

These guys aren’t honest. Wow. I can’t believe there are so many positive reviews.
They kept trying to convince me to buy new OEM mercedes parts instead of used parts. I’m an Engineer and know full well the risk of OEM parts and a fully functional used parts. Trying to get an honest answer, I acted like I didn’t know anything but the answers I got were very suspicious.
I drove off and left. I decided to leave a review because that’s how strongly I felt they were trying to take advantage of a young asian guy with a mercedes.

At their new, bigger location, these guys are still the best

MB Tech is the ritzier of the 2 «Benz» indy shops in MPK (Silver Star being the other). MPK, once upon a time, was the king of per capita Benz ownership in SGV.
I don’t know if this is the «best» independent Mercedes Benz shop in the LA area, but they’ve served their community well since opening. In fact, they’ve served it so well that Silver Star began to take more and more Toyos/​Honduhs.
They weren’t able to offer much of a discount on the busted ceramics element in the cats, so just remember a plain «diagnostics» is charged if you deny all recommended work.
They quoted $ 1100+ to change a rear main seal (involving dropping the tranny) and $ 1000 for a new side of exhaust. Much higher than say… a Mazda job, but really, it’s still not as bad as raped by the stealership. One time, one of the gents measured my auto tranny fluid level for free. That was nice of ‘em.

Great independent shop. My car needed service and I called some dealerships and it was kinda expensive. I called Mb Tech and their rates are almost half of what the dealership was going to charge me. I made a same day appointment and got the service done in about 1.5 hrs.
I will be coming every time my car needs something done. Service is great and prices are reasonable. I kinda wish they had a car wash too!

MB Tech is by far the best independent MBZ shop the Los Angeles area. They are honest, experienced/​certified, fast and less expensive then any dealer or independent shop out there. I recommend anyone without a warranty to check this place out and compare your quotes.
These guys are the real deal!

What kind say about mercedes benz? They cost as much as many women do these days. I love this independent mechanic shop! Gary, Sonny, and Henry are great people that helps out the resident here by giving us a great deal on maintenance. Honestly you pay ¹⁄₃ or half of what normal mercedes dealership would charge to us. Don’t ever pay the full amount when you can find an reliable independent shop like this one in Monterey Park. Kudos!

The dealer wanted an arm and a leg. This place is very reasonable.
After I got my quote, I’ve made up my mind to let them technicians touch my car.