Lew Po-Long Medical Clinic

If I can give Dr Lew a negative star, I absolutely would. First of, this clinic is like a zoo. Complete chaos! There are no privacy what so ever. They place you in a room with the door open and there are patients wondering around the office/​hallway. When Dr Lew comes in to talk to me, we are constantly interrupted by either nurses or other patients! Dr Lew will stop what he’s doing with me and step outside and talk with other patients which is ridiculous because how can he keep track or remember everyone’s medical problem???
I’ve done a few lab test prior to my current visit, I went in for high fever and cough. Immediately he tried to brush me off by prescribing cough meds to me AGAIN and send me to labwork AGAIN! I told him it’s my 3^rd visit since I’ve been sick and I have already done labwork. He relied with a surprised and said «oh really?» Then he calls the nurse to bring a pile of paperwork and he finally found my lab results!
Please do not see Dr. Lew. He is incompetent and doesn’t care about his patients. I will never go back to him ever again!

My family doctor’s Lew Po– Ling.
He take care my family everything.
It’s amazing .
However, I con come here only Monday after 5 pm-7:30pm.
Always so many customer here.
I’m waiting 30 min.
I still have to wait.
But, I trust him so much.
I can wait.

This doctor gives his patients promethazene and codene syrup that is not sealed. Not authentic.

Even giving this place a 1 is too much. I waited an hour and a half in Dr. Lew’s office. He was having lunch. When he came in, I told him I hadn’t had labs done in 3 years and also a pap test. He spent all of 3 mins with me. I got my eyes checked, and my eyesight has diminished. It’s one month later, 3 phone calls later to the office, i have yet to get a call back for referral? I need prescriptions for my eyes and referral to a Ob/​gyn. I also just got my lab tests back and there are 3 things that are out of range. I called the office, yet again, no call back. It may be something as simple as a UTI but what if it isn’t? Aren’t doctors supposed to call you if they see something in the test that isn’t kosher. I may need meds for this UTI. If it is a UTI. INCOMPETENT, is putting it lightly. I can’t even believe this office has a right to keep working and this Doctor and his medical staff still have their licenses. Inhumane not to care about people’s health. When they get sued a few times, then they will get the picture. This place is horrible.

I wanted to give this place the benefit of the doubt before Unilocaling anything about them but after speaking with one of the admin guys there today, it deserves a rating. I’m not sure how much more incompetent they can be?! I specifically told the guy: «my husband so & so went to go see Dr. Lew yesterday and Dr. Lew wanted a medical report from the doctor that performed that surgery, so they’re office is going to fax it today, can you please make sure you give it to Dr. Lew?» Simple and understandable, right? Welllllll, this guy starts asking me what it was for. Um, hello… I just said MEDICAL REPORT. ugh. I literally had to yell and made my sentences shorter for him to understand but he still did not understand me!
The previous Unilocaler was spot on about their «receptionist», the one with the glasses. They don’t really give a crap about customer service, no «hi» or «bye». This place is really small and crowded. At least have someone who speaks really good English there. Definitely would NOT recommend anyone to this place. Horrible wait as well, at least 30 mins — 1 hour. And then another hour or so for the consultation, even with an appointment.
Oh, and I can go on and on about how Dr. Lew neglected to take care of my husbands cyst after letting him know it’s getting worse and bigger. After 2 weeks of contacting different doctors ourselves (because the cyst got to the size of a gumball near his left eye to the point where he can barely see), we finally got help from Foothill Eye Care, which by the way, has the most amazing doctors that will actually help you and take care of you.

The girl with glasses at the front desk is boarderline if not all around useless. No one here was polite. No greetings or thank you’s. No need to make an appointment; they don’t have any return patients! I receive better treatment at a Seven-​Eleven than this so-​called medical treatment facility!

I can’t begin to tell you how horrible this place is. I’m not one to make a bad review unless it’s absolutely unbelievably bad. My mom and I had been with Dr. Lew for who knows how long until recently when I’ve finally had enough and switched insurance providers. The staff does not give a rat’s ass about you and is the rudest people I’ve ever had to deal with. Even with an appointment, I always waited at least an hour in the waiting room and then at least half an hour in the patient room. What is that?! There aren’t even THAT many people! and I had an appt! And when the doctor finally comes, he’ll ask a few questions and just write a bunch of stuff without discussimg much with you and then walk out to go see the next patient. He’ll jump around before he comes back with a prescription but it doesn’ t even seem like he really cared about what was wrong with me. Luckily it’s never anything more than a cold which I already knew and just needed some prescription meds. I am so glad I have never had a serious illness that I need to see him for because I’d probably pass out in the waiting room. My referral: Dr. Jacqueline Wong. Love her!

their reception were very very very poor. i wait @ the waiting area 15min (7÷15÷2010 2:30pm) so i try to call in, somebody pick up phone and HE said“will come out”(he was no manners and not nicely) but i wait another 5 mins STILL NOBODY COME OUT