Active Auto Sales, Inc

TERRIBLE PLACE… DO NOT GO THERE !!
MAKE SURE YOU READ ALL REVIEWS AND COMPLAINTS BEFORE YOU WALK IN THAT PLACE.
I AM SURE ANY GOOD REVIEWS THEY HAVE ON ANY SITE ARE AS FAKE AND PHONEY AS THEY ARE.
BUYER BEWARE !
We went in to look at a vehicle, test drove it and saw that the service engine light was on. WILSON said oh no problem we will hook it up to our machine, we can fix. but they cldnt that day, so he promised to fix on Saturday. that it was just a small leak. why the light was on and acted like his word was gold, said he would put in contract… after we got vehicle back in a couple days, the light was off… well I had not even made the second payment or gotten my license plates from the place and the car won’t start… towed it to local place here in crystal lake. .oh the radiator has leaked into transmission. .the recall that we were NOT informed of expires after 100,000 miles… I bought it with 115,000 miles. .we owe $ 7000 …the cost of repair is $ 5,000 …repair shop said that’s why light was on… my husband went in and they said Wilson was fired they couldn’t help us… no call back. my husband has been there several times. because they dont call back… no offer to help, won’t take car back they don’t care… so I’m out of a car… we have three kids… my husband is a plumber, I watch kids to make some money, and now our credit will be ruined as well, I had a chevy venture for ten years. never a problem I was hit in accident they gave me 3,000…I bought my used but new to me dream car from Active Auto and it is a nightmare. .my car is sitting at a repair shop and we can’t afford to fix it. it’s been a month… next payment due… any lawyers out there?

They lie and tell you they put a part when they don’t cars all have problems but one nothing but problems with it be careful when you buy from them.

Worst dealship ever, I drove and an hour outside of chicago to get there then was kept waiting for an absurd amount time even to they were no other customers in the office. I ended up sending the car back 5 days later because I was being harassed by their salesman Wilson over proof of address. Even though the car was returned in the exact same condition in which it was bought they are refusing to return my down payment.

This place scams good hard working people by selling shitty vehicles. They don’t honor their word, or contracts. FUCK THIS PLACE. You should be ashamed of yourselves. I’m out $ 3800 for engine work. You’re scum bags and I hope your business tanks in 2015
Pathetic fucking scumbags

Don’t buy a car from here without a complete title check. 2 years after buying a car from Active Auto Sales, Inc without a title history search I discovered that Active had passed along a title odometer anomaly to me. Active Auto had received the car with title that did not match the odometer reading. The title Active gave me matched the odometer reading. When I went to trade the car to a reputable dealer, I had to either first correct the title or take $ 500 off the value. Getting a title corrected for an odometer anomaly takes about 6 months and 30+ hours of calls & correspondence with the DMV.

I have good experience with Active Auto Sell
I buy chevy avalanche 2003 and car still drive good I also recommended place to my father and he buy mazda cx7 2007 as well definitely come back to you guys

Worst customer service! Very unprofecional and ignorant «sales man» named Jose who is there to try to intimidate customers with his arrogant attitude, that place is a sick joke stay away from there for your own good!