Pet Memories Cremation Service

When I had to have my cat put down from cancer my vet recommended them.
They allowed me to see my cat before he was cremated and when I was ready they allowed me to remain nearby.
I like the fact they are open about what they do, too. They don’t mind questions and will explain things to you so you understand.
They treated me and my pet with love and kindness.

My 14 yr old dog passed away earlier this week and I decided to have him cremated. At first I wasn’t sure about the expense but now I’m so glad I did it. He was cremated and returned to our vet for us to pick up just the day after his passing. His remains were put in a nice cedar urn with lock and his name engraved on top. Also included was a certificate and a sweet poem. It was definitely worth the money and I appreciate the care they took with my pet.

When you need a beloved pet cremated, you really need it quickly and with the utmost care. After much deliberation on which Dallas area cremation service to call, I selected Pet Memories Cremation.
So glad they’re the ones I chose!
1. I called during the most difficult travel time: rush hour. They gave me an expected arrival time and, surprisingly, they were at my door at that estimated time. Impressive.
2. The guys were simultaneously professional and kind. It takes special people to know how to balance those two out. I managed to not ball my eyes out in front of them, but felt confident they’d do a great job on this private cat cremation.
3. The guys were incredibly detail-​oriented, making sure they got all the pertinent details correct, including my cat’s odd name. They displayed a lab-​coat level attention to detail, which my cat and I really appreciated.
4. The next day, they arrived (again right at their given estimated time – amazing) at my door with my cat’s remains. Very kind, efficient, and professional.
5. It has now been about two weeks since this difficult time and I’m so happy to have my cat’s remains in a really nice memorial box. She was/​is a cat worth keeping around.
Hopefully not soon, but when I’ll need a pet cremation service again, Pet Memories Cremation Services in Rockwall gets my first call. I easily recommend them to all my friends and to all the friends I haven’t met yet.

It was a few days before my birthday, and I came home to my little pug dog Enid not breathing well.
We immediately went to the doggy ER and she has an overnight stay. I knew she was near the end of her life early on in the day, so I called Pet Memories in advance of her passing to see how things would work. A very nice receptionist answered, and told me the prices and that a director would call me back in less than 15 minutes.
Greg called me back shortly and said he was in Wylie, but would rush down [to Mesquite] right then.
…But the vet wanted to wait… ugh. She said we could hold off until the afternoon to see if things improved at all. I called Greg and let him know. He was almost there, but completely understood and said he’d be ready when the time came.
Well, guess the vet just wanted a few more hours of my money, because Enid was showing zero signs of improving.
That afternoon, we put my little Enid Benid down. I was in a state of complete melodrama, bawling like a lunatic, but I made a teary call to Greg and he again startiing rushing over.
Greg showed up very quickly. He came in, gave me a hug and expressed his condolenses. He said he would take care of her for me, and he would handle the cremation himself.
I opted for the private cremation (as opposed to the communal cremation), and an upgraded box for her cremated remains. Greg delivered her remains the NEXT DAY, to my home.
Her cremated remains are in a handsome cedar box with lock and key, with her name engraved on the lid. Also in the bag with her box were a poem about the rainbow bridge, a certificate of her cremation, and her paw prints.
Ha, If go on about how pleased I was with the service I will begin crying so… I’ll leave you with this — Some of the best service I’ve ever received, and I would highly recommend Pet Memories.