Gallardo’s Auto Service

Wes is great even though he never remembers my name. I depend on him and his team’s expertise to get all of my cars serviced. His team is honest and they do a great job. I bring in the parts and his team installs them and I get a call to come and pick up my car, it’s that simple.
I found Gallardo’s about a year ago and take my vehicles there for service ever since. I don’t get everything done there, but they are definitely my go-​to repair facility when I need my vehicle fixed and back on the road. They are located conveniently off of Pacific Street next to Pick and Pull. Thanks Wes for all of your help!

I have been going to this place for years and after bad experiences at dealers this is the only place I will bring my car. I know I can trust the information I get to be honest and have never been taken advantage of. I have always been treated courteously and my car has been repaired in a timely manner.

Took my vehicle in for a water leak that turned out to be a plug that they fixed for 257.00 bucks.
OKAY– Here it is 8 weeks later and its leaky again in the same spot, I assumed the plug hadn’t been properly installed by this shop and after all they guarantee their work, called them, took it in for the look over. They called the next day telling me it was now a water pump, umm what??? And it would be $ 680.00 bucks… WOW! I Told him to have it ready for me to pick up cause I didn’t have that kind of cash right now. I got there to pick up my vehicle, its up on the lift –STILLl,…I was told I’d have to pick it up the next day, get there and he hands me a bill for 50.00 dollars, by now I’m P/​O ed. I told him I should be charging you since I couldn’t get my vehicle as promised. He laughed and charged me FIFTY BUCKS. Very unprofessional place and quite costly… Just do you and your car a favor and go elsewhere…

I get the impression that those Auto places that have passed the stringent CA standards to be approved Headlight and/​or Brake Adjustment stations use it to their advantage. My first trip here, it didn’t seem very busy, but he could not perform the adjustment and had me make an appointment for later. I made the appointment and showed up that day thinking he could fix the car and have the materials. It didn’t seem like he even got to my car until after an hour and a half. Then, he did the Headlight adjustment, but gave reasons he couldn’t do the Brake portion. I expect an Auto shop to have the expertise necessary, but they were unsure they could even fix an Emergency brake and would not get it done the day that I made an appointment. There was no ‘sense of urgency’ or much of a care to get my car back into specifications. Rest assured it’s a 2005 sturdy car and there was much wrong with it. To be a brake station and not have the parts/​be unsure how to fix it — is ridiculous! Also, I went somewhere else and got it fixed in a little over an hour, they didn’t whine about parts or how busy they were that day. The building Gallardos is using is way too antiquated and that is probably why they have this sense of entitlement. I expected to pay the price for their service — but some time after the experience realized just how utterly lacking in «service» they are. Side note: I do likely agree with their Political views though.

I just moved to this area from Pacifica, CA (near San Francisco), so I needed to find new place to go to get work done on my car. I drove up to Roseville a lot before and during the move, so my car was due for an oil change. I am really really glad I found this place.
I’ve been asking around for good shops and someone mentioned there was one in Rocklin. I’m usually pretty skeptical when it comes to people working on my car and being honest about what has to be done (I’ve had a bad experience elsewhere), but they were completely honest with me regarding the issues the other location had mentioned. I don’t know a lot about cars (my bf knows way more), but they were nice enough to check everything for me to make sure there were no issues that needed to be worked on. I am really pleased with the service. The staff was great. Customer service gets an A+. I got the oil change that I needed and I was able to pick it up after work, no wait time. no problems.
I will definitely be returning here. If you need to get work done on your car or even a simple oil change, come here.

I have been a customer of Joe Gallardo’s Automotive for years. They have a wonderful environment, knowledgable staff, and outstanding prices. Gallardo’s is the only place I take my car to get maintained!