Class Act Plumbing

We had a root crushing our sewer pipe under our slab foundation. My husband cut out the concrete floor in our living room and our front patio and dug down 3 feet to expose 6 feet of the root and the pipe. We called Class Act to remove the root and pipe and replace with good pipe. The quote for this service was $ 1,116.00 — which I feel was extremely excessive but we were in a pinch with out plumbing and Class Act took advantage of that. Hans came and proceeded to spend 6 hours roto-​hammering and drilling away at our foundation footing when my husband came home from work and stopped him. My husband got into the hole and pulled the pipe and root out from under the footing in 5 minutes. It took Hans less than 30 minutes to replace the sewer pipe when he asked for payment and left. Hans had no regard for the structure of our foundation or cleanliness of our home. He left the broken sewer pipe on our front lawn and did not help clean any of OUR tools that he used. There was mud (or sewage — not sure) all over the door handles. In addition to the terrible service, he spoke badly about other customers who had a hard time paying their bill — one who was a doctor who had to post date the check. He did not appear to know what he was doing and could have seriously damaged the foundation of our home. I would not recommend Class Act Plumbing.

Had a leaking (china made) faucet in guest bath, Hans came and had a look and said it needed a certain part which he said I might get lucky and find, but he doubted it. He was right, I bought a new quality faucet an from Home Depot a called Class Act for a quote to install. Hans quoted $ 225 to replace it. After an attempt to replace the faucet he determined that the Treaded stud that held the faucet to the sink was not long enough, that he didn’t have one in his truck and would have to buy. Called back couple days later that it would now to cost $ 457 to put the faucet in. with the cost of the faucet cost almost $ 600. think this is EXTREMELY excessive. will not use again

I am very sad that Unilocal filtered our good review and thankful shout out for Hans, who donated hours of time to do SO much plumbing work at our new facility in Auburn for homeless women with children. He was so faithful in coming day after day to renovate the plumbing on an old piece of property… bathrooms, kitchen, laundry… he did it all. So Hans gets our good review and gratitude! — Acres of Hope

Had a plumbing issue and called Class Act. They were able to accommodate within hours and good thing too, because what we thought was a simple fix turned into us being way in over our heads. Hans came, assessed and made a replacement recommendation. The replacement was completed a day later and we haven’t seen an issue since. We don’t look forward to any plumbing needs but if we do we know where we can get the job done!