Maciano’s Pizza

Walked in, ordered an 8″ for lunch. The guy told me 10 minutes. After 27 minutes, I asked for update, the guy then informs me that the kitchen printer was broken and didn’t print my order. I’m sitting less than 5 feet away for a half hour with no one even batting an eye as to why I’ve been sitting there so long. No sympathy. No care. Never got to try the pizza. This rating is on service, which was about the worst that a patron could experience. I will make sure to testify of my experience to everyone I can. Not because they made a mistake but because they couldn’t have cared less afterward.

Ordered carry out from this location last night — when I arrived for pick up they had mistakenly given my food to someone else. Further I was told that I would have to wait another 20 minutes for them to get it right. Manager assured me at the second pick up time that he would discount the order. He agreed to this only after I had to voice my dissatisfaction with the treatment I was receiving from the clerk. — He handed me a yellow receipt showing no discount and as well after checking my balance this morning there indeed was no discount. The customer service here is not good… not at all good. As a customer I was treated as more of a nuisance than anything else. It’s a shame because we have until this point enjoyed the quality of the food. However, there’s just no way we will return due to the service.

Yum, their pizza, salads and side dishes are SOOOO good, much better than Sams Pizza On Charles, where the owners there treat customers badly!!!

Excellent!!! good service and value. We lived inn Byron for years and this was a favorite. Although there is a similar franchise in las Vegas there is no comparison. $ 2 beers might be a draw but the good food will have you coming back!

Always delicious! Love the food! I visit this place regular for eat in, carry out, or delivery. Love the staff and atmosphere! Must try! I’ve never had anything that wasn’t good!

I have done catering, dine in and carry out multiple times and everything has been great. Not a lot of seats so you might end up waiting for a spot at lunch or dinner.

Amazing pasta, whenever I crave Italian I order from here. Only giving 4 stars because they don’t make their own ravioli and they tend to forget my extra Parmesan on the side. Highly recommend!

We stopped here on the way back from Wisconsin. Didn’t realize until we got here that this is a sister location of the restaurant in Shorewood. We enjoyed our pizza (pan style), fried ravioli and pizelle. We thought that the pizza at this location was slightly better than the one in Shorewood (more cheese).

Only had delivery from here, never had a late order and the food is always hot and delicious, so far I have tried the stuffed pizza, wings, lasagna and bread sticks all of which taste great. Definitely worth giving a shot

Oh Yeah!
The Chicago Style deep dish is So Good!
Great service, Nice atmosphere, $ 2 beers.
This is my new place!
Check it out!

This is by far my and my husbands favorite pizza in Rockford. I’m from Chicago and have pretty high standards when it comes to pizza and Macianos meets and exceeds them. The food and service is consistently exceptional! I highly recommend the pizza. We have also enjoyed most of the other dishes we have tried.

We have eaten here lots of times — if there is ever a difficulty, just ask and it is completely taken care of with a cheerful spirit. Once they forgot to put our pizza order in when the dinner orders went in. So we had our salads and found out the pizza was late :(But they boxed it up and gave it to us to take home– I didn’t want to wait and eat it there. But no charge for the pizza!
If there is ever a problem, just ask about it. It will be fixed. We really love the pizza, spinach lasagna, vodka sauce– all of it. Just tried the delivery service last Saturday night in the rain– $ 2.50 for two hot pizzas brought to us– soo excellent. We use the coupons because we are regulars. The girls are very good about service, we never are disappointed– it is really CLEAN too!

Highly unrecommended for any catering event! I ordered catering to be delivered at Noon and by 12:20 it still hadn’t arrived! Called the business to find out and I was told the driver would be leaving «soon». –_​– I will update my review with the exact time it arrives.
Highly unrecommended for any shrimp platter — ordered the Shrimp Parmigiana and it came with 3 whole pieces of shrimp. This restaurant is ZERO for ZERO in my book!

This is our go — to pizza in Rockford! Never dined in, but the delivery /​take out has always been outstanding. It’s always fast and hot. The thin crust is nice and crispy, and the deep dish has good chew to it. Perfect sauce to cheese ratio and fresh toppings! Some people might think this is a little pricey, but you get what you pay for!

Best Pizza in Rockford hands down. Closest we have been able to find that is comparable to the Chicago pizza joints I am use to. Flavorful sauce, semi crispy crust and delicious cheese.

I really want to love this place but unfortunately I just can’t. This was my first time at this location. We dined in. Our waitress Abbey was really great. She was friendly & attentive. The atmosphere was cozy & comfortable.
I got a salad & eggplant sandwich (no cheese) to accommodate my vegetarian/​vegan diet. I would have loved my sandwich except for the fact it only had 1 sliver of eggplant on it. I couldn’t even taste it bc it was so thin. The sandwich was basically just bread & sauce. For $ 6.99 I felt ripped off. My husband got toasted ravioli & chicken Parmesan sandwich which he liked. That was a much sturdier sandwich & the $ was appropriate. I liked the sauce which has a bit of sweetness to it but he thought it was too sweet. So, I guess it depends whether you like that or not. I’ve had pizza at the other location & the crust was soggy so that’s why I can’t get excited about it.
Our tab was $ 35.00 for an app, 2 sandwiches, a side salad, cannoli to go & 1 fountain drink.
One bonus is the $ 2.00 craft & import beers. Now that’s a deal. I might go back to eat there just for that reason.

True Chicagoan, not a NY pizza fan so advertising deep dish is a SERIOUS statement for a pizzeria. (and thin pizza joints do not deserve the title ‘pizzeria’ anyway, grade school kids can make that stuff)
Results: Some of the best deep dish I have had outside of the city. Given the option to go to the name brands in the area or here, I will pick here every time.
Found their delivery guy wandering the halls of Clocktower/​Coco Key hotel so them come to your room if you can’t get out and don’t want hotel quality pizza (who does). Make sure to ask for plates and silverware.
Loved the long booths, small place, no full bar, dig the good crooner classics music.
Pass: Cheese stick appetizer was not melted/​cooked all the way. It did not matter to my daughter but the adults opted out.

Excellent food. We started with the Chicken Chopped Salad — it was great. Next was a large thin crust Cheese and Sausage Pizza — it was excellent! In fact, all of the pizzas that I saw at other patrons tables looked awesome.
We will definitely be going back not only for the pizza and salad, but we would like to try some entrées too, as everything looked great.

Get the works pizza — also super good.

Should have went with the pizza. It looked pretty darn good. The place is small, and decorated as «authentically Italian» as you can get in a strip mall. I think the servers were a little over loaded, as ours was attentive but not terribly friendly.
My dish was ok. Fettucini with marinara and Italian sausage. Huge portion, but swimming in sauce. Meh.
My wife got penne with broccoli in olive oil. If my dish was swimming, hers was more like Noah’s Arc during the flood. Absolutely disgusting.
The salad was decent, and the bread sticks were good and different. They really need to get some fresh ground pepper and real parmesan cheese though. Disappointing overall.