Touching Hearts At Home

Specialties

We provide non-​medical senior home care in the Rochester NY area. In-​home senior care services include respite care, dementia care, overnight care, social companionship, transportation, meal preparation, housekeeping, reminders, safety oversight, hygiene assistance and organizational support. All caregivers are carefully screened, bonded and insured. They are reliable, mature and compassionate. No minimum number of visits required.

History

Established in 2007.

Touching Hearts was established by the McDermott family and has grown to over 130 employees serving hundreds of older adults in the Rochester area with non-​medical in home care. The company is now widely recognized as an outstanding resource for senior home care, as reflected by the many referrals from senior care professionals including geriatric care managers, medical social workers, rehabilitation services, nurses, doctors and more.

Meet the Business Owner

Mark M.

Business Owner

Mark’s passion to serve seniors stems in part from his own experience with his mother, Gloria, who died at home in 2009 after a long struggle with cancer. Mark became owner of Touching Hearts because he wanted a career that had personal meaning to him beyond just making a living. He brings almost 30 years of professional experience including law, human resources and business ownership. His focus on superior service and high standards in hiring is what he believes distinguishes Touching Hearts from other services. This approach applies not only to the seniors, but their families, caregivers and other care professionals who are also involved.