Are you kidding me! In and out in 30 minutes with a set of like new tires on my 2004 Cadillac POS front end, that’s never been right, but that’s another story for another day. These guy’s mean business, no screwing around and no upsell. What you see is what you get at a good price.
Ian W.
Place rating: 4 Rochester, NY
Great service and great price, I needed two snow tires, and I got them for 100 bucks including the install.
Francesca I.
Place rating: 4 Rochester, NY
I went there yesterday because I needed tires for my 2011 Smartcar to pass inspection. I called ahead to make sure that they had used tires on-hand and then showed up about 30 minutes later. I made the mistake of parking up front by the road when I first got there — drive to the back of the building as that’s where their garage is and where the customer entrance is. These guys are seriously cheap when it comes to tires. I was being quoted between $ 100-$ 150 per tire at other places and shops for tires, mounting and balancing. With these guys, I paid $ 140 to have all four tires replaced plus $ 1 each to have the old tires disposed of. Sure, they won’t last me as long as new ones but I’m not planning on keeping the car for 60k miles so I don’t mind. The tires they gave me probably have another 15k miles on them before I need to replace them again. They’re definitely not new tires or even halfway to new tires but they’re fitting my needs for right now. There were about 4 – 5 guys working in the shop when I got there. The main guy I worked with at the desk was moderately friendly — I think he cracked a smile once or twice — but then again I’m paying for tires and not for giggles so I didn’t mind too much. I did have to spend about 20 minutes sitting them hearing them make every joke about smartcars that I’ve heard in the 3 years that I’ve owned it – which was a little irritating, but again… paying for tires and not for giggles. When they’re saving me over $ 250, I can deal with having my car made fun of for the length of a tv show. The waiting area is just a few chairs, some held together with duct tape. There will be car grease and dust on just about everything and the place will smell like any car garage where people actually work and get dirty for a living. Just so you know, ahead of time. As someone on a fixed budget who doesn’t need tires that’ll last me forever, this place was perfect.
Jonathan O.
Place rating: 5 Rochester, NY
Had a slow leak in my tire due to a nail. Showed up, pulled in the garage, watched the tech pull my tire off my Scion IQ. Watched him pull the nail out, patch it up, test it with air, dunked it in water to check it, and put it back on my car, I paid and was on my way. All in less than fifteen minutes ;-)
Ali B.
Place rating: 1 Camillus, NY
The first time i went to tire trax, they were great. Fast, helpful, and cheap. However, my second experience was not as good. Went in with my husband and stood there for about 5 minutes waiting to be acknowledged. The counter guy just sat there eating a sandwich. We walked out. I understand if you’re on break, but at my job, we don’t take breaks if it’s busy. They clearly don’t need our business, so they have lost it forever.
Stanley V.
Place rating: 5 Rochester, NY
Almost as awesome as All Day Tire in Chicago. No bullshit, no inflated prices, just tires, jacks, and guys who use the jacks to put on tires. Get your snow tires mounted for under $ 60.