Michaels

As a craft store, this Michael’s is no different from others. But at the staff level, it’s a disappointment and probably an embarrassment to the chain. Not only are they routinely pretty clueless when it comes to customer service issues, they can be rude and — as I saw today — potentially discriminatory.
Today, as I checked out with my five year old, the clerk complained extensively and deliberately loudly about a crying child with another customer, attempting to get me to agree with the claim that there had never been a child with such an annoying and piercing cry. First of all, it’s a craft store — they run on kids and kid-​projects. Second, I have a baby, too. Crying happens. But what I really objected to was the obvious side-​eye and elaboration on the clerk’s annoyance. The mom in question was clearly an Arab Muslim (she was veiled, she was speaking to her child in Arabic, which I also speak), and while I can’t say that she actually verbalized her annoyance in racialized or Islamophobic terms, it was there. I can’t tell you how many blonde Pittsford kids have melted down in that store in the years I’ve shopped there. This clerk has always been pretty clueless — but today she was just nasty. No one deserves to be shamed in the way she was trying to do to this mom.

I have to admit that I am an A.C. Moore person but I don’t want to always drive out the Greece so this Michaels is a great compromise.
This is a large store that has a large selection of everything crafty thing you may need.
The prices are reasonable and you can easily get a coupon online to get some items cheaper.
I wish there was a little more staff around. I always seem to only find 3 staff in the entire store and they are always at the cash register. It makes it hard when you are in a store that large and you have no idea where anything is.
I will come here when I need crafty things and don’t want to hike out to A.C. Moore and I will always come with a coupon.

I love it here! My cashier was very friendly and helpful when I was cashing out. The vase I bought was originally marked as 12 dollars, with a 50% promotion going on. It rang out as 3 dollars!

I never have any idea what I’m looking for when I walk in this place. I make lists for everything so it seems unusual… more like I don’t enjoy wandering around a store aimlessly hoping to find something I need. It probably has to do with my lacking the crafty bone. Therefore, I’m in the store 3 times longer than normal because I have to walk up and down every aisle to ensure I didn’t miss something. They have a huge selection of scrapbooking supplies. Not that I scrapbook, but sometimes I’ve used the paper and stickers for other purposes.
Things I’ve picked up recently — mostly party planning related:
— Decorative paper
— Stickers
— Decorative straws (tons of colors — packs of 18)
— Dowels (several different widths)
— Hot glue guns
— Paper gift bags (plain, colored, glittery, etc.)
— Plastic frames
They also have a random selection of seasonal things. Right now, it’s a lot of beach things like boogie boards, shovels and buckets, and wiffle ball.
Always search for an online coupon they can scan one on your phone and one if you print it too. The discounts are a bonus. Usually 40% off an item.

A decent selection of bridal things and feather boas (yes…that’s what I went in there for). There was a strong floral scent when you walk in. It gave me a headache after 5 minutes so it is not a store I would shop at length in. They do accept coupons from competitors.

Nothing original about Michael’s in Pittsford. Except you have to go thru a maze to get out which snakes thru all of the cheap crap, then magazines and books.
I found what I wanted, but nothing more.
Best time to go is the end of season when they put everything on clearance. Same stuff, better price!

Huge, meandering Arts & Crafts store in Pittsford Plaza. How they keep track of inventory, I’ll never know. Sadly a lot of the departments have products hung on peg hooks with mis-​matched tags, so caveat emptor… you may be paying more for that X-​Acto knife than you thought! Plus, the checkout lines can be dreadfully slow…
Also… do NOT shop here without a coupon, which are multitudinous and varied. Check the local papers & clip ‘em out before recycling.

If you are looking for some type of decoration or supplies to make it, frame it, wear it, or display it, then Michaels should have what you need. They probably have lots of things you didn’t even know you needed until you see it. This store does a good of job keeping the shelves supplied and of keeping the checkout lines moving. It can get overwhelming at Holiday time, both the throngs of shoppers and the smell of pine and cinnamon potpourri.

Good seasonal decorations. If you dream about fake flower, stamps and stickers come here, I don’t generally have those dreams… they are nightmares so this place is overwhelming for me. Standard store for a Michaels.