D & B Auto Serv

I had a great experience with d & b when my car started making a loud noise. I brought it in one morning with little notice, and they were able to find out what was wrong and fix it before I was done with work that day. I looked up how much my service would cost at other places, and d & b was significantly less expensive. It’s been a few weeks with no problems too. I would definitely go again if I needed another repair.

Best mechanic place in Rochester! Dave and Bruce have been providing service to my family and friends for over ten years. At times I wasn’t even charged anything– such as mechanic advice for buying a car. Another time I wanted a transmission flush– and they said I didn’t need it. In this world, most mechanics overcharge and rip you off for unnecessary things– but not these guys!

I just moved into the neighborhood and needed both front tie rods replaced in order to pass an inspection. Stopped by yesterday and they took my car in this morning, texted me saying they were done two hours after I dropped it off. Very friendly and very fair with their prices, definitely going back when my Jeep needs more work.

D&B Auto is a fantastic shop. They are honest, hardworking and friendly. Dave and Bruce worked on my 1999 Honda Civic for roughly three years and completed a number of large and small repairs for a fair price and an in an expedient manor. I recently moved to San Diego and wish there was a shop as good D&B out here.

Update to my earlier post. I have continued to use this shop for all of my vehicles and they have continued to provide the most amazing and trustworthy service, including towing (cheap) and providing inexpensive and quick repairs (at my request) on my near worthless winter car. It’s really tough to find a good trustworthy garage, but these guys are truly standouts in their field in all important areas (trust, skill, value, kindness). Next time your car breaks down, call these guys, you won’t be sorry.

Rating: Exceptional/​Reliable/​Trustworthy service
This place does honest work. Both Dave and Bruce (D&B) are very helpful and knowledgeable about cars. They won’t do any necessary work to just do work, rather they try and make sure the work needs to be done on your car before billing you for it.
Another mechanic before told me I needed to replace my timing belt in the next 5000 miles, whereas Bruce looked up the manufacturer recommended replacement mileage and told me I had another 30,000 miles before I needed the work. Rather than telling you your car needs work and doing it prematurely just to get billable work, and if you don’t know enough about cars you will likely believe your mechanic, D&B will tell you what you really need. They go by the mechanic handbook supplied by the car manufacturers as a reference rather than pulling numbers out of the air.
If you’re in the South Wedge area, this place is even more convenient because you can drop off your car and walk home. Then walk back to pick up your car. Definitely give them a try if you think your mechanic is not working out or just need a second opinion. I’ve been using D&B for a few years now, since 2010, and my friend who recommended D&B has been using him for 10+ years. These guys are great! Make sure to call to make an appointment, these guys get busy due to good word of mouth :)

I used to take my cars to this shop when I lived in Rochester. Always stood by their work and were honest and reliable. I called them 7 years later to ask for a car inspection since I was going to be in the area. They still remember my name. They are the best!

Went there this morning for an oil change and inspection on my 2011 Smartcar after they were recommended by a friends who also owns a Smartcar.
I called the week prior and spoke with Bruce to make the appointment. He was very friendly and answered my questions.
I didn’t have any trouble finding their shop as it’s located right on Mt. Hope, near the Time Warner building. There were a number of cars in their lot but I was able to find parking. Their entrance is actually on the backside of the building, close to the garage bay doors and they have a customer sitting area with a couch, chairs and some magazines. It’s not the classiest place in the world but they MORE than make up with it by how they treat their customers. Just bring a book or something with you to keep yourself busy if you’re going to wait for your car instead of just dropping it off.
I worked with both Bruce and David that day and they were both friendly, courteaous, frank and easy to work with. At no point did I feel pressured at all, which is really important to me as a young, single woman who doesn’t really know too much about cars.
They took the time to explain different things to me so that I could take better care of my car — turns out the little caps on tires are REALLY important and can save you lots of $$. I had no idea. They also took the time to run the cost of the oil change by me before working on my car, making sure that I knew that my car required a synthetic oil instead of regular. I already knew but I thought it was awesome that they ran it by me first — other places hadn’t and it was a bit of a shock on the first oil change.
During my inspection, it turned out that I needed to replace some of my tires. They gave me a quote for how much it would cost them to replace, mount and balance tires for me. I’m on a limited budget and they talked with me about how much it would cost just to have them mount and balance tires if I found them someplace else. I ended up going to another shop but came back to D&B Auto later in the day (without an appointment) to have them finalize the inspection. They were just as fast and friendly the second time around.
I’m incredibly impressed with their work and professionalism and will definitely be going back to them whenever my car needs any work or service. I highly recommend them!

Very fair and honest at this garage. I have been taking my car there for almost ten years. Dave and Bruce have helped me out many times all while not charging me at the same time (minor issues of course). I would recommend this garage to anyone that has trust issues with other garages in the area.

Very nice laid back garage, which seems to be something of a rarity here in ROC city. They are fair with prices and efficient. Will be bringing my car back there.