Sunscape Apartments

Where to begin. They have mastered the art of putting lipstick on a pig! And those pictures that are posted. Sunscape doesn’t look anything like that. Don’t let the honeymoon period fool you. I enjoyed living here at first. Then the «let’s put a Band-​Aid on it» approach to everything management and maintenance does kicked in. The state of the art gym is like someone’s run down basement. The equipment rarely works. The «award winning landscape» is allowed to be altered by some tenants and taste is not taken into consideration, so some buildings look like trailer parks. Which would be fine if you weren’t paying $ 1500 a month once all the incidentals added up.
Then there is the HIGH SPEED internet. Just imagine the old dial up sound in your mind every time you try to do anything. And NEVER EVER plan to use the internet or stream a movie if it rains!
I’ve had the same leak in my bathroom for a month and maintenance has come four times to repair it, and it looks like crap. Mud slopped up on the wall, and paint slapped up.
As for the apartment manager. She is an idiot. She cannot remember her head from a hole in the ground. She is scattered and disingenuous. She giggles incessantly when you are trying to have a serious conversation with her. It doesn’t take much to realize she is WAY in over her head. This complex is slightly above section 8 housing with its dirty hallways and messy lawns.

So they have gone through some recent staff changes, and the new staff seems to be much better about balancing the rapport with the residents, responding to emails and being friendly. For that alone, even though the internet is still lacking in quality, I increase my rating by a star.

I really enjoyed living here but… I don’t understand why they can’t offer a recycling service to their residents!

I will say the outside appearance of these apartments is kept up. Other than that, this place was a nightmare. It took them several different attempts to get the lease correct, all the while they refused to give me the keys while they fixed their mistakes, and my movers were on the clock. The apartment they finally gave us the keys to, had a horrbile smoking smell (I had an infant) and the master bathroom didin’t even have a door! We had to switch apartments in the middle of our move, while our movers were on the clock. It took approximately a month for them to get the new lease correct. Since then, it has been one problem after the next. We were forced to go with their cable and internet providers and it pains me when I think about how much I spend a month for the most deplorable service. In my opinion, most of the employees are completely incompetent. I would not recommend this place.