Bella Events

I first spoke with Martha about six weeks ago and booked her to cater my wedding. She was very sweet and accommodating, and was one of the few caterers who was willing to work with my budget. She seemed quite flexible and I believed she would do an excellent job.
However, after I called her today and scheduled a meeting to discuss the wedding menu, she first verified the meeting and then texted me back, stating that her partner booked a bride about two weeks ago for my wedding date, and that they were unable to cater my wedding as a result. I replied that, as I had booked six weeks prior, it seemed logical to assume that my booking would be honored instead of the more recent client. She did not reply, and when I attempted to call her cell phone, she denied the call, leaving me unable to even leave a voicemail.
While thankfully I was able to find another caterer, the likelihood of being able to do this at this date was not the greatest, and who knows when I would have been notified that my booking was cancelled in favor of another bride? In the interest of professionalism, as well, I would have appreciated a phone call and an explanation. Everybody makes mistakes, but refusing to explain in person, or explain at all, is very disappointing.