The food isn’t bad at all. The service makes one feel extremely uncomfortable. You walk into a line and order your food as you look at it. When a line begins to gather the staff panics. We only had maybe 3 – 4 people behind us and the same in front of us. The rest of the restaurant was very empty. The staff has a panicked look on their face and seems lost. The entire order process was very confusing. And the to go packing is very sloppy. Also when I ordered a dozen tortillas the lady I ordered them from wasn’t happy at all. She gave me a pissed off look and I told her at least 3 tines it wasn’t a big deal and to not worry about it. We probably won’t be back.
Tucker N.
Place rating: 2 South Jordan, UT
Good food, but the service is terrible and slow. Only come on off peak times, otherwise you’ll be waiting in line forever.
Clayton T.
Place rating: 5 Herriman, UT
Have never had a bad experience here. My wife and I love it. We live in Herriman and drive here instead of the Café Rio by Smith’s in Herriman because this place is better. Sweet pork tacos with some horchata! Yum!
Crystal B.
Place rating: 5 Millcreek, UT
Best location hands down! Friendly staff, great food ALWAYS! The consistantsy with this location is outstanding!!!
Lin P.
Place rating: 2 Lehi, UT
Not sure if it’s the location or what but blah. My pork was cold and had no flavor. I thought pork salad would be a staple that was always good – definitely wrong.
Frank M.
Place rating: 3 West Valley City, UT
I come here to get salads every once in a while. I wait online for the 5 employees behind the counter to stop prepping, and help the one and only actual customer that’s in the place. It’s fine, they’re mostly high school kids anyway. And this isn’t the Ritz-Carlton, so what do I expect? To be paid attention to? I get my salad. It costs like 8 bucks. I eat it, I’m full. All is good. Manage your expectations is all. Which I’m sure you can considering you’ve probably been here 4 times this week already you fatty you.
Briana A.
Place rating: 1 Herriman, UT
I have eaten here a few times I only go here when café rio is closed on Sundays, because the service is so bad and slow. The staff has no customer service skills at all, and it takes sooooo long to get my food even when I am the only person in line! Today I walked up and the person at the start of the line was missing, and the person at the end of the line was standing there doing nothing and would not help me but made me wait until the cashier felt awkward seeing me stand there that she came over and gloved up to help me. This is not the first experience I have had like this at this location, crappy customer service.
Gena C.
Place rating: 4 Riverton, UT
We love this place for a casual dinner. I love the pork burrito!
Colin J.
Place rating: 1 Clearfield, UT
I’ve eaten at a lot of Costa Vida’s all over the place and this was by far the worst. I called ahead for a pick up order. When I got there at the appointed time, they said they got busy and my order wasn’t ready but they would get it to me right away. They told me the amount and I paid for it at that point. Then I stood around and waited and waited and waited… There were four people working the front counter and only about four customers in line. They helped all of the customers and THEN I finally see them start my order. All of the customers were gone by the time they finished my order. I would have walked out had I already not paid over $ 20 for the two meals. Not to mention, they ended up doing it incorrectly. What a joke.
Andrew S.
Place rating: 4 Riverton, UT
As fast-food Mexican goes, yeah it’s another chain like the ubiquitous one I don’t need to mention for anyone to know who I’m referring to. Sure, if someone reads this in another 10 years they’ll say«but there’s 38 different versions of this kind of place now, what one is this fool talking about». Feel free to ask once that time period expires if you need to! That said, this is my favorite chain now for this kind of food. It has comparable quality to the other place I’ve barely even hinted at. More importantly Costa Vida has features likes: 1. Better value. 2. Staff who can actually manage to take an order over the phone. 3. A little thing many places forget these days called customer service! 4. A weekly raffle for a free bus-ride to Lindon. Okay, I made up #4. But the rest is true. Try it :)
Rebecca S.
Place rating: 4 Riverton, UT
Good food, better price, faster service and without the crappy attitude you get at café rio. I’ll be back.
Erin S.
Place rating: 4 South Jordan, UT
Quickly becoming my top choice for fast-food mexican. Yes, it’s a chain, and yes, it’s lots like that«other» Utah fast food Mexican chain that rhyme with Smafe Tio, but Costa Vida really holds its own. I love the pork nachos & love the combo of shredded cheese & warm queso they use. And they are masters of layering everything together to make almost every bite a cheesy porky morsel.
Tim B.
Place rating: 2 Herriman, UT
Not impressed, just ate here. Ordered two meals, two fish tacos and two shrimp tacos, the fish just one piece about the size of my wife’s little finger(I’ve got big hands — what can I say…) in the shrimp Tacos there were 4 micro shrimps and that’s about it… It’s not that I have to have a massive meal, but I felt felt short changed. $ 16,(without drinks) just two meals, so not especially expensive but not very good either. Tasted okay. Odd thing, they put so much tin foil on the plate it looked full but as soon as I removed it, it looked empty. Tasted okay, staff were helpful. I guess in my mind, I’m comparing it to Baja Fresh — Baja Fresh wins hands down…
Troy D.
Place rating: 4 Riverton, UT
Good, affordable food. If you like fish or shrimp tacos they do a fantastic job and prepare only fresh food. Chicken and pork burritos are great choices too.