Papaya Clothing

If I can put 0 I would … I came here to exchange 3 shirts that I got for Christmas they still had the tags on and didn’t fit me all I wanted was a size bigger that’s all!!! but since it was a gift I didn’t have the receipt I just tough it would be rude to ask the person for the receipt so I figure since all I want is just a bigger size it wouldn’t be a problem but the manager or owner I don’t know who she was said «no go ask them for the receipt and come back» and made a big deal about it!!! …what!!! Really??? I used to buy my clothes from here all the time but guess what??? No more they have lost my business I’m never going here again !!!

What everybody said ^^^^^ seriously need an overhaul of the customer service. Amazing to me that the store keeps hearing the same thing and the employees keep acting the same way. That tells me it’s not an employee problem, it’s a management problem.

The Papaya clothing store rid my gift card of all of the money I had left and then claimed that it would be returned in 3 days to which I waited to no avail and my money was never returned to me they had already let me know that they accepted $ 20 to which they then reported were inexistent. Absolute scam! I went back to speak with them after they told me to do so in which I was rudely told that they would do nothing after emptying out my visa gift card. She spoke in barely understandable English and let me know that she had no need to tell me anything or help me with anything. The most rude person I have ever encountered. I will definitely not be shopping there ever again.

I wish I had read more about their return policy. I have bought in the store multiple times and have never had an issue. I saw a dress I was in love with and they didn’t have my size for me to try on, and I wanted to use the dress for a photo shoot for my engagement I was doing. So I purchased the dress online. When I got it and tried it on, it was too big in some areas and perfect in others, so going down a size was not an option. I figured I would just return it and get something else. You can’t not return an online purchase in store, fine, not that big of a deal, until I called to confirm how to send it back and not only are you out of the money to have it shipped to you (again not that big of a deal, thats most places), YOU PAY to ship it back to them and are not refunded on that. So I’m sorry but for a dress that was $ 24.99, I paid $ 8.95 to have it sent to me, they now want me to pay another $ 48.95 to send it back and be refunded for the dress only. Almost $ 19 in shipping for a dress that’s too big. I will NEVER order anything from this store again, and it actually has made me question if I will ever go into a store again.

If I could give this place 0 stars, I definitely would! The staff and owners are ridiculously rude and unfriendly. They only have 1 fitting room large enough for a stroller and the lady didn’t want to let me use it. She told me I could just leave the stroller outside of the fitting room. Does she expect me to leave my baby in the stroller outside? They hawk you like you are going to steal something and act like you’re giving counterfeit money. The lady double checked DOLLAR BILLS. How absurd! Plus I paid $ 1.25 in taxes for 1 shirt. Never coming back!

Horrible customer service. I had 4 employees follow me around at a close range while I was browsing all because I had shopping bags from other stores. I understand that it is for loss prevention because I also work in retail but come on! Don’t make the customer feel uncomfortable! Also I couldn’t seem to get a smile or even a ‘hello’ out of any of the girls working there. Rude. Clothes are alright but nothing too extraordinary. I could go to forever 21 a couple doors down and get much better quality and quantity for the same amount of money I spent here. To be honest, this store is fairly overpriced and it’s not like you get what you pay for either. Don’t think I’ll be coming back.

So, seriously?! I got a few shirts and two dresses and it was $ 126. Are you kidding me?! I could get twice that clothing for half the price at some other stores. Sure, I love the clothes here but the prices are ridiculous…
I came here with my mother today, and while trying on clothes, it PAINED me to see my middle aged mother SIT ON THE FREAKING FLOOR because she was tired of standing and this store doesn’t have a SINGLE FREAKING SEAT. Even next to the shoes. So I stood up to try on shoes. Who does that?! Are they seriously THAT CHEAP they can’t buy a few chairs or a bench or SOMETHING?! Come on! If you want business, PAY ATTENTION TO YOUR FREAKING CUSTOMERS. Were obviously pissed off. Store doesn’t deserve even one star.

This place is the worst clothing store their customer service being the main reason. I will never go back to this place. The owner is so rude and all the employees follow you around trying to act like they are stocking new clothing just to be near you. So insulting!!! Their clothing is cheap hence the lower prices, I guess you get what you pay for or maybe in their case what they think you are not going to pay for…

The clothes I must say are very cute and stylish. However, the service is horrible!
First off let me tell you how it is always like in the store. The employees are not friendly and helpful. They ignore you when you are waiting by the changing rooms for them to unlock the door for you. There is never enough staff on duty anyways so they have to scramble to help a customer. They throw your things in the bag instead of folding your clothes neatly into the bag. Those are the few things I always notice when I go into the store.
Next, I have had a bad experience there, which will probably make me never go shopping in any Papaya store again. I bought a shirt from the store and wore it once. When it came time to washing the shirt I read the directions like it said on the tag, and went about my business. Next thing I know, it is shrunk and it shows my stomach when worn. I obviously could not wear the shirt no longer, because I would look ridiculous at work showing my belly! So I went back to the store literally three days after purchasing the item, went up to the registers and told them about my situation to one of the younger employees (probably a high school girl, who had no idea what to do about the situation). After telling her my story, she looked behind her towards her manager (She may have been the owner) and asked what could she do. The manager said «Nothing! We can’t believe your story because you could be lying.» That is what she said straight to my face!!! She said that to her own customer! I took extreme offense to this remark. I mean I understand that people could be lying, but I wasn’t, plus she could have been more polite about the situation and understanding I think. Don’t you want your customers to come back and continue shopping?! Whatever! So I walked out still with the useless shirt in my hand and never have stepped foot in that store again.
I first off hate rude people. If you get rude with me. I will be just as rude back to you! End of story!

this is horrible! it smells in there and its dirty! the asian ladies follow around like your going to just run out with their ugly clothes and they pop out of the racks when your trying to shop. i just went there this past saturday and i was drinking star buck and this rude annoying worker told me leave my drink on the floor in front the store! does sound sanitary to you?! no! so i told her to fuk off and i left! i will never return to this disgusting thing they call a“store”.!

Inexpensive, trendy, fun clothing and accessories. Hard place not to love. Sizes can run small

Every now and then I think I suffer a bought of amnesia and decide that coming to papaya will be a good idea. Ha! When will I learn? Besides the fact that I think I am way to old for this store, its a hot mess. I hate the merchandising. The «outfits» are horrid combinations I would never wear. Fast-​forward 2 hours later, 6 trips to the fitting room and I usually leave with nothing. The sales people are never friendly, never helping and the managers usually stare at me like they want me to leave. Hopefully I can keep myself from attempting yet again to shop here!