Marcello’s Pizza & Pasta

We were ordering a x large works pizza, I had asked what comes on it and he replied everything in the store, I said ok well we dont want mushrooms or anchovies. He said well we have anchovies but they aren’t on this pizza, hello you just said everything in your store. The delivery was going to be an hour and out staff did not want to wait that long so I ended up cancelling it and he said thanks miss and hung up on me. Rude service, and longer than expected delivery times. Not worth the trouble

Are you kidding me?! We are somewhat reconciled to bad pizza here.- but then we can’t even get it delivered because the person who takes the order puts it down as «pickup.» So, it waits there for an hour, no call (despite the phone number attached to the order!?) no one thinks about why is there an address attached to the «pick up» order?! Trust me — the negative reviews are not lying. Ridiculous.

This place sucks I ordered 3 pizza one pepperoni and mushroom one pepperoni and bacon and ham and pinnapple they messed up my order on the mushroom and Gave me sausage I called them to let them know and they told me to bring back the one that was wrong and they will make me another I live 25 mins away from them and they did not offer to delivery nothing they told me the only way I would get the pizza is if I brought back the other one and picked it up my self they are very rude and have horrible customer service!!! Would not recommend this place to anyone if I could rate them a negative star I would !!!

Horrible customer service. Ordered a pizza got marker written all over the inside of my pizza box! Got a free pizza for next time, okay fine I’ll order again. Next order they forget my salad! It was way to late to get another one delivered after I had waited more than an hour for my order. Manager says he’ll give us 30% off next purchase. Why do I go back because it’s late at night & they’re the only ones open. I call back for my 30% & manager says it was never written down! So we argue back & forth, how is it my fault that the manager isn’t there that I spoke to & didn’t write anything down! I’m over it. Never ordering from there again.

Pizza is yummy. Salads are yummy. We’ve ordered our pizza from here since I was a little girl. Employees are usually always friendly.

Great pizza great employees the owner always helps out in the community we eat there at least once a week great prices

This place has so so pizza and service that stinks. We waited for an order for 1 hour. When we called to see what was going on we were told it’s on the way. Half hour later I called again and cancelled the order. 90 minutes and still no pizza.

Been order for months now, fellows keep up the good work. Haters gonna hate. Awesome wings, salads the bomb and pizza are good. See you guys soon for my next order.

I used to have a thing where I always ate the inside of the pizza slice and feed my dogs the crust. I can no longer do that. The crust is just that good.

I’ve loved this pizza place ever since I was a kid. Even though that was 12 years ago, it still is so BOMB. Out of any other pizza place around, they have the most menu variety and still have amazing pizzas.

Never again! The pizza is OK. I would have preferred to only do delivery because when I got the chance to actually see what kind of establishment my food was coming out of I kinda freaked out! It is EXTREMELY dirty in there! My 6 year old even said out loud what I was thinking. «Ewww Mom, look at the vents.» That is pretty bad when a child notices something like that! The front counter is covered in dust. I wont ever eat there again. Go take a look for yourself. :)

Honestly my favorite place for pizza. Really great customer service, super friendly workers, and the pizza and wings are so just incredibly delicious. I’ve literally only had one slip up with an order the whole time I’ve been ordering from them and when I told them about the issue the fixed super fast and threw in some wings which was really nice of them.

ok this is so frekin gross that after it going over and over and over again in my head I threw up!
I ordered from marcellos like I always do, good food good prices well never again! I ordered wings and when I opened one of the containers someone had already eaten a wing so frekin gross what else was left over food they were selling me. they have no clue what happened, well neither do I all I know is ill never eat there AGAIN!!!

These guys were great, they still accepted my order after they closed. And their product (s) is (are) always phenomenal, alhamdullilah for this blessing

I regularly ordered from them for about 2 years and always loved their pizza. There were a few times pizza was late and one time it was cold, but for good pizza and wanting to support local business, it was worth it. Until I called after the pizzas I ordered were 30 minutes late for delivery (which was 1 hour) and I called to check status and was told «out for delivery» and then hung up on. After waiting another 10 minutes of waiting, I called back to cancel my order, the person on the phone then argued that he assumed it was on the road and was sure it was on its way. Once I pursued further that the customer service was unacceptable and I will take my business elsewhere, he said he’d issue a refund and then hung up on me again! The pizza is great, when it actually arrives… but the recent customer service is absolutely horrid!

I don’t get all the negativity. Sure I’ve had to wait a bit longer for a delivery, big deal. I once ordered a pizza and Lasagna and the driver forgot the pasta. So he went back and got it and comped the whole meal. I’m okay with that. I tipped the driver well and made out great!
On a very late order, maybe an hour and twenty when they quoted 45 minutes they comped that order too.
Love the Patriot! Best pizza around and I’ve been ordering from them for over 25 years.
Marcello’s keep it up!
Haters gonna hate.

Since moving to the Riverside area, I have found this gem! Of course, you have to have a «GO-​TO» pizza spot where ever you live. And this place is definitely the one for me! They never disappoint. Food always arrives on time and still hot! 4-​stars because the quality of the food isn’t always consistent BUT pizza is PIZZA, you can’t really go wrong with that!

waisted my time, 5 min to them is 20. Food is better than other places around but still I’m not coming back. They have a complete disregard for people’s time.

This place was great pizza for that late night craving!!! I even got a huge party size pizza for freeeeeeee !!! Good quality over all just a little greasy!!! I was kind of hesitant at first because the appearance but it came out better than expected! Oh the student discount is a plus (:

My friend and I ordered a pizza here about 11 pm or so since all the other pizza places were closed. Everything seemed fine placing the order and they told us it would be about 30 minutes. My pizza never came. Ever.
Not a phone call that they were lost, not a warning that maybe they were closing and weren’t taking orders anymore. I just never got my pizza.