West Elm Outlet Store

Outlet prices are not that great but some discounts are better than nothing. Definitely saw a few big piece items on sale that were in the original store showroom in Manhattan. Be sure to check for damages or missing parts. It’s literally like a warehouse where you have to dig through items especially in the back of the store. But at least they’re in order.

This is totally my fault… I dragged my bf to this furniture outlet which was an hour and a half drive from where we live. In my mind and from where I come from (Florida) the word outlet means great affordable deals. Apparently that is not the case here in the north.
I had such high hopes that I would be able to find some key pieces for our apartment (we just moved to NY and we need everything) we even rented a trailer and attached to our car and drove an hour and a half only to be sticker shocked! I could not believe how expensive things were in this «outlet store». You’re much better off getting furniture online from places like wayfair or
not only is it affordable but they deliver it for free (as long as you spend $ 50).
Lesson learned no more outlet adventures for me.

my absolute favorite store in tanger. every single employee is ridiculously nice, helpful and knows what they are talking about. almost everything in my apartment is from West Elm! great quality, great store with amazing discounts

I received the worst customer service in this West Elm Outlet. A few months ago I bought four dishes from the clearance area. They were being sold individually for $ 4. Each. They said they were microwave safe but they clearly were not. The first time I heated something up on the dish it cracked. It was not that hot. So I went in to browse the store yesterday and found the same dishes in the regular part of the store being sold as a set of four for $ 16.99. They were not packaged as a set. They were all stacked individually. When I told the salesgirl the story of my broken plate and asked if I could just buy one to replace the one that broke she said, no, they are only selling them in quantities of four. When I asked if she could ask the manager she told me she was just going to say the same thing. I asked her to please ask anyway. She did begrudgingly, but first asked the manager another question while hiding the plate behind her back! End of story… they would not sell me a $ 4 plate. They would rather loose a customer… which they did.

Love this place!
We bought a rug and a dinning table for a fraction of the regular price, nothing can beat. But bear in mind though, these discounted furniture or rug or others are from past seasons, or has some flaw or slightly discolored, ONLY if you don’t mind. To me, for the big of a discount, I can live with a small dent or small scratch, as they will be scratch anyways in the future. By the way, there are many selections to choose from!
Staff there are very helpful and friendly! West Elm outlet don’t offer in-​house delivery, but they have affiliation with some delivery company with extra charge (I live in Queens, two item will cost me $ 145, final price is still good though!) If you have or friend has a big truck, that would be helpful, save some money on delivery!
Definitely come back again for other stuff. :)

Like Janice, I was so excited when the store opened a few months ago. I went out there and saw many of the things I have bought at a large discount. When I walked up there was a rack heavily discounted and I scored a clock I’ve had my eye on for under $ 15 normally $ 79 dollars and now I don’t think they even carry it. It was in perfect condition and completes my living room.
The great part– aside from saving a lot on things including headboards, is they also have the same sales i.e. an additional 20% off side tables this week. I looked this up because I want to go out there again and get some.
I took my mother and sister who had never been in WE prior and it was the highlight for everyone. Definitely worth the trip!

I nearly had a spaz attack when I found out a West Elm outlet opened up in Tanger. I am currently furnishing my new apartment and I LOVE West Elm!
Its a little bit of a drive (1.5 hours) but so worth it. The deals are great. Alot of the furnishing and household items are currently for sale at West Elm for regular price.
I was so happy to see the dining table and chairs that I was about to pay full price on were at the outlet for nearly 30% off.
They offer delivery to NYC through a third party and the prices for delivery aren’t bad at all. I’m able to fit the things I need in the car but if you don’t drive it might be worth bussing/​LIRR it here and have it delivered to your place. You can also call them and ask if they have what you need in stock before trekking it. The staff here are helpful, just like in the regular stores.
A nice addition to a pretty boring outlet mall. Worth the trip for just this one store.