Flanders Heating & Air Conditioning

The service man, Sal Ambrosio, who came to clean our oil burner, covered under a service contract, couldn’t have been nicer. He was just another reason of why we are so happy with Flanders who installed central AC and a new boiler and hot water heater within the last few years. The company should be proud of the persons like Sal who represent them.

This is the best HVAC company I have ever used on the East End. They’ve bailed me out in emergencies twice. I can’t recommend them highly enough for their professionalism, responsiveness, and the overall ease of the experience working with them. As soon as the tech arrived, I knew I was in good hands. He fixed the problem in 1 visit and got my air conditioning working before the holiday weekend.

Did not think the techs were knowledgable and was really disappointed in how unprofessional this company was.

0 stars! Before a big snowstorm we called Flanders on a Friday as all of a sudden we had no heat. A very nice guy came out– he took a quick look and said some pieces needed to be replaced. He called his office and they told him we were looking at a project of about $ 1900.00. He asked if we had any other form of heat in our home — we said no but he said nothing could be done until Monday. That would have meant the entire weekend without heat with the storm coming. We asked for a faxed estimate which came out to a minimum of $ 1,600 with the stipulation written on the fax «Tthe above repairs do not guarantee that the system will be working properly when completed. The technician was not able to test the system properly during the initial service call. Please note that there may be additional repairs needed at additional cost. » We believed this to be a billing trap so we called another company on the advice of a neighbor. This company sent out a fantastic guy that same Friday afternoon who did all of the maintenance on the system– replaced parts, cleaned the sludge and had everything working beautifully and it has been working beautifully since. All for a charge of $ 523.72! It pays to shop around even in an emergency. I don’t know how companies like Flanders keep fooling people — maybe they just keep finding new victims.