Riverbank Optometric Vision Center

The staff is super friendly and very helpful. I have been a patient here for over 5 years. I also go to their Modesto location which is just as friendly and helpful. Very professional and courteous staff. I have seen about 3 different doctors which all have been pleasant and caring. Love this place.

I went here for reading glasses. From the moment you walk in Lori is all smiles and so friendly. Then Stephanie and Jessica did some tests on me and both were super nice. Doctor Tong is very soft spoken informative and friendly. When I was done and was looking for frames Lori was sooo much fun and honest about the look and made looking for glasses a fun experience ! I would highly recommend this office over their main office in Modesto my experience there was polar opposite ! Hands down best customer service !!

I love this office and everyone in it, especially Lori. They have always gone out of their way to accommodate me and my family. I went to their other office in Modesto once and won’t go back. The staff at Riverbank always offer that small town family-​friendly service. You won’t get any of this from the Modesto office. I have been a patient/​customer for several years and will continue for many more years!!!

Excellent Doctors and extraordinary staff. Great selection of eye wear and the office is beautifully decorated.
You will enjoy the kind staff members and appreciate the thoroughness and professionalism of the Doctors. The place to go in the Central Valley.

My family and I have been going to ROVC for over 15 years. Every time we have an appointment, it really is like visiting family. Lori even hugs me every time! My husband and my son both wear glasses (and now me). We never have to wait more than a few minutes to be seen. The doctors have always been professional with us, and extremely knowledgeable. Being prior service, I’ve been to eye doctors all over the world! Now that I have a choice, I can’t imagine going anywhere else!

My family and I have been going here for a few years now. It’s a converted house to office, which I kinda like. My most recent experience is the reason I’m writing this.
I scheduled an appt and wrote it in my appt book. Apparently I wrote it for March 20, and they made it for Feb. 20. On Feb 20, I get a call saying that I am a no show and owe them $ 25. Their phone number is unavailable when they call your cel to confirm, so I never answered their calls, and I didn’t get their message. I explained that it was a mistake, not sure if it was theirs or mine, but if they charged me the $ 25, there was no need to reschedule, as I could take my business and my family’s elsewhere. They were not happy about it, but waived the fee and rescheduled me.
I arrived for my rescheduled appt and the tech took me right back. She was quiet and shy, no problem, just not too much of a people person. I get annoyed at having to sit at one chair for a test, get up and go to another chair for another test, then a third chair for another test. Not that I’m not physically able, but isn’t there a better way? Then get up and go to the actual exam room (another chair) and wait a few minutes for the dr.
Thankfully, Dr. Krieger was super friendly and nice! I liked how she explained what she was doing and what to expect. She really made the difference!
Then I head to the glasses shop (my favorite part) and shy and quiet technician is back, but she gets called back to another patient, and a sweet and fun lady from behind the counter comes to assist me (Lori). She was so happy and helpful and told me how cute I looked in anything i tried on (sales skills!), but I was so pleased when I left. Can’t wait til my glasses come in!
So it looks like I’ll continue to take my business here, at least for now.

Ridiculous garage sale décor in this eyeglass shop — an 1890s framed magazine page of women in those bustle skirts trying on hats. Oh, and a huge caldron like urn packed with crooked sticks —like witches brooms?
The big woman who examined me was not skilled in working with human beings I thought. A tech set me in front of a machine expected me to crouch down to reach it instead of adjusting it up to my height.
The OD has a double last name that she signs with either of 2 last names. When she would not release a copy of my records to me I tried to look up her license at the CA Medical Board but all the combinations only bring up one person with a cosmetology license.
The referral to a real MD was a mess because they forgot to send my records to the next place where they had no idea why I was there and wanted to diagnose me all over again instead of picking up with Dr. 2 names left off. What a waste.
My eye problem was above her pay grade and the referral was botched, so I had to find a real doctor on my own. *That’s why I needed my records*. When I finally obtained them (they made it a big hassle) she’d added all sorts of derogatory comments after the fact – like a month after. My favorite is a phone call that supposedly happened on Christmas eve where I hung up in a temper tantrum; but in fact it never happened because I cannot be reached by phone!
I photoshoped all the records to both clean them up to my standards and expurgate all her nasty remarks about me added after the botched referral, etc. There were so many it’s hilarious. It’s actually incredible how many places she insulted me without regard for veracity. I pasted them all together into a document just of her vindictive slurs and used bother her signatures (2-​different names) at the end. Its classic how some people, you know, give em enough rope???
I suppose if you’re brain dead and need eye glass you could go to this place if you don’t have a Costco membership. Or you live within a 2 minute walking distance and don’t own a car and need new glasses.
Have to admit I’m spoiled by the quality of service I’m used to from before I moved to this area from Silicon Valley. I’m going to have to drive back to the Bay Area for high quality medicine and service – stay in a hotel, etc. This cowboy and ranch area is not the center of medical technology. It’s more like veterinary medicine for humans.
~ Good luck!