Perfection Honda

Who is in the market for a new car? I say here is the place to shop! They greet you from the moment you step onto the lot and not in a pushy saleman type of greeting. They are very kind and welcoming. Brady Lovelady is amazing. He is very friendly and very willing to work with you and help. You can tell he really cares about his business. His team is incredible. Ryon Bornemeier his sales director works very hard to make sure you are getting the car of your dreams. I would buy car after car from them if I could. They run a top notch business. Every one of their employees has a smile on their face and really seem like they are happy to be there. Their staff is very knowledgeable about their vehicles. They make sure you get a good feel for driving the car as well as don’t just show you the mirrors and glovebox.
If your in the market for a car, make sure you check out Perfection Honda.

I bought my Honda Odyssey at. Perfection Honda. went there at 1600 Friday night and driven my car at the same day. Monica O Malley is awesome! She is honest and she had given me the best value of my trade in cars. She works well with the best bank that will give me the lowest interest! Well done Monica! RukiaAl Sultan is very pleasant and help me with all my paperwork! Joe Serna, is awesome too!
Perfection Honda is lucky to have those three people working for them! thank you! love my odyssey!
Jenny Tibayan

Monica and Joe were exceptional. They really took care of us. We are 100% satisfied and grateful we went to Perfection. We love our new Civic and couldn’t have asked for a better transaction. We were initially going to give our business to Garcia Honda, but they are closed on Sundays, so we went to Perfection instead. I honestly don’t think Garcia would have matched what Perfection gave us. I am shocked by the negative reviews on Unilocal; however, I understand that not all experiences are the same, and I’m grateful we did not have a bad one.

I’m a fan of getting our vehicle serviced at dealerships. Even if the cost is 40% higher. In this situation we bought a new 2015 Honda Accord and wanted only Perfection Honda to touch it. We worked with Ralph Vargas. I met him first when he set up our appointment for window tint. He was great on a first impression. The 2^nd time around was last Wednesday to set up or 1^st oil change. He gave us a time that fit well with my wife’s schedule. We received our service and went on our way. The same day we noticed a strong smell of oil coming from the ac. We thought it was residual oil that fell on the block. It went on into the next day. I popped the hood and found the oil cap was missing. I called Ralph on a Saturday. He saw us the minute we drove up. The cap was left on the side of the engine, and surprisingly, the cap stayed there. Ralph asked for a cleaning of the engine, replacement of the cap of course and washed our car. To top it off he gave us or next oil change for free. Ralph took care of us and made sure Perfection Honda made up for their mistake. We look forward to working with Ralph next time around. Thanks Ralph.

Re: Service Department
I’ve left three voice mail messages regarding a recalled part and no one returned my call. I went in person and asked if their voice mail was down and the gentleman stated that they check voice mail all day. Hmmm… not quite the case. So when my part actually came in, no one bothered to call me and let me know.

Bought my car at Perfection and have had it serviced there since. Never had a problem with getting in and getting everything taken care of. By the way, Orion A, I had the opposite experience and not only did I NOT buy my car from Garcia (they were rude and told me what I needed to buy (didn’t)) but my one and only scheduled oil change took them 3+ hours…

Had a super smooth transaction experience with my salesman John. No false promises and hassle free, no back and forth games. I will be using your service department!

Perfection Honda’s service department is a joke. They send out coupons for an oil change and then tell you there’s an up charge for synthetic. How do you guys not know what type of oil is in the car you sold me?!! They try to charge you $ 19.99 to rotate your tires when any tire place in town will do it for free! Have an appointment? Doesn’t matter, apparently an oil change takes 2 hours now. I’ll be taking my business to Garcia Honda from now on.

We’ve been here twice shopping for a car. Both times we were never asked if we needed help. We even asked for help the second visit and nobody ever showed up. Went to Southwest Hyundai and left with a brand new 2014 car purchased from a very helpful and friendly salesman.

Saturday. Tried to get an oil change. First of all nobody was manning the service desk. Had to hunt down someone. Bad sign at a Honda dealer if nobody is in the service reception area.
The guy asks if I can leave my car. For an oil change? Says he MIGHT be able to get it done by five. SEVEN HOURS for an oil change?!
I’m never going to this place again. Drive all the way across the valley based on Unilocal reviews. Service department here is the worst I have ever experienced. I’m a loyal honda owner that only gets maintenance at the dealer for over 25 years. So I know the difference between the good and bad ones. This one is definitely on the X list!

I have been very satisfied with the service I have had at Perfection Honda. The service staff has always been very friendly and accommodating. I just bought a new car. Frank was very personable, friendly and professional. He treated us with respect and courtesy and even stayed 1.5 hours after closing on Saturday night to complete our purchase. Ian in finance and the sales manager stayed also and both were also personable and professional. They did not rush us at all. I will say that I was not intending to buy a car that day, but because of the way we were treated and the deal Frank was able to put together, it changed my mind.

Most hassle free car buying experience ever…

Great service department with a very professional staff. I had the same service representative for three years and he was always very thorough with my car. Very clean location and it is beautifully built. I now live in southern CA and wish these Honda service dealerships were similar. Really miss the way they took care of my car.

Great service — no issues

Despite the hyperbolic name, Perfection Honda handled our transaction perfectly well. We decided to drive our old CR-​V west, sell the car in New Mexico, then fly home. We walked into the dealership as perfect strangers whom they will probably never see again and were greeted warmly and treated professionally. We feel we got a fair price for our car and, even though we had an out of state title, Sales Manager Jim Wing got a check cut for us the same day.

Where do I start? My daughter was looking for a used car and wanted a Honda. She settled on a car and we were quoted an interest rate for a car loan. Then another salesman came in and said ‘oh, no, that rate was a mistake,’ and quoted a higher rate. The car was put in my name, not my daughter’s, despite repeated instructions that it was to be HER car. The windshield had a chip in it that hadn’t been repaired. The car has been in for service for the same problem twice in a month. Of course, there were no loaner cars, so I ended up paying close to $ 400 for rental cars. The service department NEVER answers the phone and never returns messages. No one ever calls with a status report for the repairs, so we never know when the car will be returned. I would not recommend doing business — either buying a car or having a car serviced — at this place, ever.

Express Oil Change means make an appointment and wait 3 hours. My advice go to Jiffy Lube you’ll be done in 20 minutes.

Please note this review is for the sales department. I have never had a problem with the service department.
I bought my car from Perfection several years ago. The first time I went there I got so mad I left. Even though I said I was the one who would be buying the car, the salesman kept talking to my husband as if I weren’t there. I test drove a CRV, all the while the salesman still pitching the car to my husband. The last straw was him saying «and there’s plenty of room for when the little misses goes grocery shopping.» I’m sorry, what decade are we in?
Because I couldn’t find the exact car I wanted at any other local dealerships over a period of a several weeks, I caved and went back to them. The second time I seemed to do better with the salesman who didn’t seem too interested in making a sale, but I just wanted to buy the car and get going.
Imagine my surprise the first time I took the car in for the free oil change that was part of the package and they couldn’t find me in the system… that was because even though I had initiated the loan and all of the paperwork in my name, they had put it in my husband’s name. I don’t even know how they got his name other than when they did the obligatory greeting and handshake.
Time has passed and I wound up wandering the lot today while I waited on some work being done. My attempts to dodge salesmen were thwarted and when I told them I was happy with my car and just looking it was suggested that perhaps my husband thought it was time I buy a new car.
It’s painfully clear that Perfection doesn’t value its female clients, otherwise this patronizing and sexist behavior would not continue. The fact that it has prevailed over several years just reinforces that it must be a culture within the company.
I will absolutely go out of my way to avoid ever doing business with this dealership again.

I would advise everyone out there to make sure you get some figures on your trade before you go to Perfection Honda… They will not not give you a fair tradein value… They offered me $ 3k less than what I was offered elsewhere. I could not believe it when they tried to justify there ridiculous figure .It was an insult… Do not make a Deal there without getting fiqures on your trade from other Dealers.. You have been warned… I am glad I walkin with figures from previous places… It saved me thousands… By the way I went elsewhere…

This dealership completely ripped off my mother when she bought a used Honda from their certified cars. She purchased the car in August of 2012 last year, they kept giving her the hard sale of you will have no problem trading this car in. She paid $ 13,000 for a used 2005 civic with 89,000 miles on it. The $ 13,000 included a $ 1000.00 warranty. I went to three different Honda dealerships to trade it in because the car is uncomfortable and has had problems since last August and EVERYONE SAID SHE WAS MASSIVELY RIPPED OFF! They offered me $ 4000 for the car that she paid $ 13,000 for 7 months ago. These people have horrible ethics, I so wish there was karma, nice of them to take an advantage of an older single woman. THESE PEOPLE ARE HORRIBLE.