I trotted to this store to rent a Jet Ski one sunny Saturday afternoon with my friend Patsy and I was shocked at how indifferent and outright hostile the staff seemed to be with our patronage. I wish to begin this review by saying that I’m giving two stars because technically I did receive a Jet Ski. I first went to grab a bite to eat before going onto the reservoir, thus breaking the golden rule of required elapsed time prior to entering the water but it was the weekend and I felt like being naughty. The food was subpar and the wait staff was as lethargic as can be. They reluctantly took the undercooked piece of meat back to the kitchen and when they came back with it, a distinct odor hit me as I went to eat it. Upon this realization, I was compelled into an aesthetic contemplation I neither understood nor desired. When it finally came time to enjoy some time out on the water with the Jet Ski, I came upon another shocking revelation. During my time off the clock I enjoy to relax in the sun with a Mountain Dew. I tell this story as a precursor because when I went to the Jet Ski, much to my chagrin, I came upon the awareness that not only was there not a cup holder on it for my Big Gulp, but that the engine itself wasn’t working properly. When I went to complain about this, a man with D. Shepard on his nametag could not have been more condescending and dismissive towards me. After he was finished with his diatribe about how this was«his business» and he can conduct it in whatever manner he sees fit, he told me to go away or he’ll taunt me a second time. So I ran away and there I was, petering along the reservoir in a sluggish and unending crucible with the raging currents. Due to the sudden drop in corn syrup in my bloodstream, I found I could no longer muster the stamina or strength to perform any of the several Jet Ski acrobatics that I’m known amongst my band of affable crusaders for. Ross Barnett would be ashamed with my experience at his reservoir, but he would be even more humiliated with the lack of service and professionalism exhibited by the staff of the Main Harbor Store. As Mr. Barnett once said, «We will not drink from the cup of genocide, but from the straw of the Dew!» Unfortunately I was not afforded this opportunity, and Ross is probably rolling in his crypt as a result. Goodnight, and Good Luck.
Cindy A.
Place rating: 5 Des Allemands, LA
We rented jet skis for a half day and had lunch in the restaurant. Jet ski rental: A little shaky at first as our half-day reservation had not been written down and we had traveled 250 miles. We did get the rental. The jet skis were brand new and awesome. The reservoir is HUGE; and the water is warm and clean. With a little breeze and tons of boaters and jet skiers, the water was a bit choppy, but we had a blast. The employees are awesome — so nice, easy-going and helpful. It’s a bit pricey — between the $ 360 rental, an additional $ 70 in fuel, and the $ 400 deposit, but since we don’t [yet] own any, it was worth it. The only real negative to the whole experience is the lack of landing/docks for resting or switching riders, etc., around the [huge] riding area of the reservoir — two sets to be exact: one at the rental location and another set of solid CONCRETE docks. Let me just say that my wallet and fiberglass and concrete docks DONOT play well together. Keeping our fingers crossed that the repair will not cost a fortune, but we probably kissed our $ 400 deposit good-bye forever. Restaurant: Mostly covered outdoor/patio seating. The live music was a tad loud, but not bothersome. The servers were genuinely nice, helpful and attentive. I thought it was great that they left the pitcher of tea on the table rather than having to keep coming back. The food was awesome and very fairly priced. They have, by far, the BEST onion rings(tempura type beer battered) and fried mushrooms I’ve ever had! I highly recommend Main Harbor, the jet ski rentals, the reservoir, and the restaurant — we will definitely be back — but next time hopefully as owners of our own PWC.