I had a terrible experience at nimble thimble. The customer service is atrocious, and I found the woman who checked me out to be extraordinarily rude. The alterations I had requested were done in reverse — the top of the dress had been taken out and the bottom taken in, when the instructions were to do the opposite. The fabric inside the dress looked like it had been mutilated. To make matters worse, it took them almost 2 weeks to do said alterations. I would not recommend taking your clothing here!
Matthew B.
Place rating: 4 Richmond, VA
Have been taking my suits and pants here for years. Essentially, I would drop off anything I need to be altered, grab a sub at Bernies, EAT that sub, and then two weeks later, pick up my stuff. Those inside have always been very nice and quick to help you! While it may take two weeks to get something altered, you can absolutely ask them to rush something. It’ wasn’t the first time and def will not be the last time that I will run a tuxedo over with 5 days notice… I will happily continue to take anything I need altered to this place.
Elizabeth W.
Place rating: 5 Richmond, VA
Even though it’s far out of my way, I’ve been going to Nimble Thimble for alterations for years with good results at a reasonable price. Hurricane Isabel knocked power out to the region a week prior to my wedding in 2003 but it didn’t stop the ladies of Nimble Thimble from finishing the alterations on my bridesmaids dresses by hand in the light of the front window. Now that’s service.
John W.
Place rating: 4 Arlington, VA
I had a men’s blazer altered – tailored, really – here, and they did a fine job. The work is neat, and the resulting garment fits well. The staff, including dog, is friendly, and they managed a very quick turnaround so I could have the jacket back for Christmas. Price is comparable to other places I’ve seen: $ 50 for the jacket, if you’re interested. As mentioned previously, they only accept cash or check.
Sundrop T.
Place rating: 4 Austin, TX
Nimble Thimble isn’t anything to look at, but they do good, dependable work in a timely manner. I’ve had numerous things hemmed, patched, shortened, and tailored here and I have always been very happy with the work, the time it takes and the price(the price isn’t cheap, but not expensive – middle of the road). There is also a shoe repair shop in the same place(though they are technically two businesses). I’ve also taken shoes in there on several occasions and have always been pleased with the work and time it takes. Price seems average, too. Do note that the owner has a small dog that runs around the place, so if you don’t like dogs or are allergic, you might want to go elsewhere. Oh, and they don’t take credit cards.